Expert review from Lisa Smith (updated 2024) + Patient reviews collected bi-weekly from:
Casas Clinic is a medical tourism agency that offers several cosmetic surgery procedures. With little to nothing said about hair transplants on their website, it’s understandable if you’re a bit indecisive about working with them for your hair transplant. So, the big question is, is Casas Clinic the best hair transplant clinic in Turkey for you? We’ll help you answer that question in this Casas Clinic review.
This review was published in April 2024. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Casas Clinic Turkey, share your thoughts on the Hair Back App.
The Casas Clinic serves as a health tourism agency, partnering with numerous accredited clinics in Turkey to provide a range of medical services. While the clinic’s website boasts a clean and visually appealing design, it falls short in terms of informative content, prioritizing aesthetics over functionality.
Despite its shortcomings, the website offers basic contact information, including a phone number, email address, and contact form, facilitating communication with the clinic.
However, details about the clinic’s procedures, such as dental treatments, weight loss programs, hair transplants, diabetes surgery, and facial treatments, are sparsely provided.
Notably, the absence of comprehensive information on procedures, aftercare, and the lack of a WhatsApp button may deter potential patients.
On a positive note, the website is available in English, catering to international clients and enhancing accessibility. Although there is mention of arrival and accommodation assistance, the details are not well-defined, leaving room for improvement in client support services.
2 / 5
Booking a session with the Casas Clinic was anticipated to be a straightforward process. However, the delayed response from the clinic poses a significant obstacle to the entire procedure. Prospective clients are advised to contact the clinic via phone rather than relying on email communication, which may result in faster response times.
Unfortunately, the website lacks mention of a free consultation, and there is also no information provided about the clinic’s team. These omissions contribute to a poor user experience and diminish transparency, leaving potential clients uninformed about crucial aspects of the clinic’s services.
1 / 5
While most clinics typically offer a free pre-operational consultation, during which clients receive expert attention and undergo a proper diagnosis, the Casas Clinic also provides such consultations, albeit it’s unclear whether they are complimentary or not.
Unfortunately, the clinic’s website does not specify the exact itinerary before the trip, nor does it mention the availability of pre-operational kits. This lack of clarity may pose challenges for prospective clients in understanding the comprehensive support provided by the clinic prior to their procedure.
1 / 5
The Casas Clinic’s website provides minimal information regarding arrival and accommodations. While it mentions the provision of VIP services for hotel reservations and transfer plans, it appears that most of the clinic’s clients are local, leading to less emphasis on arrival and accommodations for international patients.
This lack of detailed information may leave prospective clients uncertain about the extent of support they can expect from the clinic regarding travel arrangements and accommodations. Clarifying these details would enhance transparency and facilitate informed decision-making for individuals considering treatment at the Casas Clinic.
2 / 5
The Casas Clinic operates three facilities in Turkey: the Medical Park Clinic, the Nova Clinic, and the Baypark Clinic. According to the website, these facilities are rated five stars by many patients and are reputed to possess state-of-the-art equipment necessary to ensure safe procedures.
However, it’s worth noting that some reviews have raised concerns about the cleanliness and hygiene of these facilities, indicating a potential discrepancy in the patient experience.
Unfortunately, the website does not provide clarity on whether the clinic offers provisions for amenities such as lunch and entertainment. This lack of information may leave prospective patients uncertain about the overall experience they can expect during their visit to the Casas Clinic.
Providing details about the amenities and services available at each facility would help patients make informed decisions about their treatment options and enhance transparency regarding the clinic’s offerings.
2 / 5
The Casas Clinic collaborates with reputable clinics specializing in hair transplants, dental treatments, and weight loss treatments, with each clinic being led by a team of experienced medical professionals. Additionally, the clinic offers non-surgical procedures determined by experts following a thorough diagnosis of the patient’s condition.
However, despite these partnerships and offerings, there are numerous reviews from international patients describing their experiences with the clinic as terrible and unprofessional.
Some reviews even discourage others from patronizing the clinic, indicating potential concerns regarding the quality of care and service provided. These negative reviews raise questions about the consistency and reliability of the clinic’s services, emphasizing the importance of thorough research and consideration before choosing to undergo treatment at the Casas Clinic.
0 / 5
Information regarding the aftercare packages offered by the clinic is almost non-existent, leaving prospective patients with uncertainty about the level of support they can expect post-operation.
While it is hoped that the clinic provides comprehensive post-operational consultations and aftercare products beyond the standard post-treatment kit, the lack of detailed information on the website is concerning.
Furthermore, the absence of financing options on the website may pose challenges for patients seeking financial assistance or payment plans for their treatment. Clear information on financing options would provide transparency and help prospective patients make informed decisions about their healthcare financing needs.
1.3 / 5.0
After an extensive evaluation of The Casas Clinic’s offerings and online presence, several concerning issues have come to light. While the clinic positions itself as a health tourism agency with partnerships with accredited hospitals, its website lacks crucial information and transparency. The sparse details provided about procedures, aftercare, and the absence of a WhatsApp button for direct communication raise red flags for potential patients seeking clarity and reassurance.
Furthermore, the delayed response to inquiries and the lack of mention of a free consultation on the website contribute to a sense of uncertainty and unprofessionalism. Despite claims of collaboration with reputable clinics specializing in various treatments, numerous negative reviews from international patients paint a troubling picture of the clinic’s practices, with allegations of last-minute changes and unfulfilled procedures.
Additionally, the minimal information provided about arrival, accommodations, and aftercare packages adds to the overall lack of confidence in The Casas Clinic’s services. While the clinic may boast state-of-the-art facilities, the discrepancy between positive and negative reviews regarding hygiene and professionalism underscores the need for clarity and consistency in their operations.
In conclusion, The Casas Clinic falls short of meeting the standards expected of a reputable health tourism agency. Prospective patients are advised to exercise caution and thorough research before considering treatment at this clinic. Clarity, transparency, and improved communication channels are imperative for The Casas Clinic to regain trust and credibility in the eyes of potential patients.
I feared so much about the treatment, From the beginning to the end ” Natalie who was my Co ordinater and the staff @ Casas Clinic were so professional and helpful.
It was a wonderful experience with no pain ,I would highly recommend this company. From the bottom of my heart I thank everyone. God bless.
A* Service, You are made to feel like a V.I.P. Very Friendly people that go above and beyond expectations.
Bunch of scammers do not go here.
This is my 3rd visit & each time I go to this waste of time place the money just goes up & up & up plus now knowing I have to pay for 7 days hotel fee aswell I don’t know why I chose this place but to save people the hassle please don’t book with these people they don’t care.
My first quote was £4000 after getting there it went up by £3k third visit another £1k
Customer service is SHIT they just want the money no negotiation at all PLEASE STAY AWAY!!!! They left me without teeth for 3 months with screws that fell out leaving me in pain and just said bring the screws when coming ( I’m in shock) PLease I don’t wish anyone to go through this type of treatment they sre a bunch of bullies that will be hearing from my lawyer they just want ur MONEY!!!!!
Avoid This Clinic at All Costs!
I had both a hair transplant and dental work done at Casas Clinic in Izmir, and my experience was nothing short of a nightmare. I was promised 5,000 grafts for my hair transplant, but during the procedure, they only implanted around 1,500—yet still charged me the full price. It felt like a scam.
The clinic itself looked more like a construction site than a medical facility. The conditions were far from what you’d expect for such procedures. The pain was unbearable, and the so-called professionals seemed completely indifferent to my suffering.
What’s worse, there was absolutely no aftercare. Once the procedure was done, I was left on my own with no follow-up appointments before flying home. I had no idea if the transplant was even successful, and there was no one to guide me through the healing process.
This was a horrible experience, and I deeply regret choosing this clinic. Do yourself a favor and go somewhere reputable—this place is not worth the risk!
This should be my 3rd visit, 2nd they decided that I come over too quickly – they asked me to book flight in about 3 months and I confirmed that.
Upon arrival they said that they won’t do anything as I come to early.
Firstly, I was left with multiple incomplete root canal treatments, which has caused me significant discomfort and concern. The lack of thoroughness and attention to detail in my care was alarming and has left me questioning the clinic’s commitment to patient well-being.
Moreover, I was shocked to be asked to pay for my own hotel accommodations during my treatment as my hotel was agreed and paid in price. This practice feels incredibly greedy and demonstrates a lack of consideration for patients who may require additional support and care during their visits. It’s disheartening to feel like a mere source of revenue rather than a valued client.
In the event of complications or issues arising from the treatments, it seems that the clinic does not prioritize its clients’ needs or safety. This has left me feeling neglected and unvalued as a patient.
Overall, I cannot recommend Casas Clinic based on my experience. It is essential for healthcare providers to prioritize patient care and well-being, and I did not feel that was the case here. I hope they reconsider their approach to patient treatment and support in the future.
UK residents keep yourself far away from the Casas Clinic in Izmir
From the first time I arrived at the clinic I was made to feel very welcome and special from all the staff. I was treated with respect and dignity at all times. The Dentist and assistant were very gentle but thorough and made me very comfortable through the whole procedure from start to finish. The agent Bilgehan was very helpful when he answered my email and continued till the end with a kindness and patience. Natalia who did the translation for me was a lovely girl and looked after me also with kindness and patience. My teeth have turned out exactly like I wanted them to be and was worth every trip and fee that I paid. I have recommended all my friends that want to do the same to use this clinic. Thank you to all the staff for their hard work.
Upon having my teeth done 18 months ago, I started to have some infections and contacted the sales advisor and the company. I was also starting to have to discolouration happening to which I was told I would have to return but pay my own flight.
I found this totally unacceptable and I’m now blocked by all the contacts I had and can’t even get an answer via the head office.
Stay away.
Ambiente Ottimo, Dottoresse e staff sono molto professionali, poi la Signora Natalia super professionale che mi ha seguito durante tutto il trattamento facendomi da traduttrice e organizzatrice.
Nel totale direi ECCELLENTE
From start to finish. From contacting the company at the start of 2024 to finishing my teeth yesterday. the translators were absolutely brilliant. The dentist has done an absolutely fantastic job with my teeth and I can honestly say they are the best teeth I have seen from other people getting dental work in turkey. I would highly recommend using Casas clinic as in my opinion they really are the best at what they do. I can’t stop smiling I’ve had an unbelievable experience 10000% recommend to anybody looking to go to turkey to get the teeth done. I’ve stayed in 2 absolutely amazing hotels booked through the clinic and all my transfers were always on time and very clean inside. Again thank you so much for the work you have done it is absolutely unbelievable and I love it.
Mio nome e Cozmin Vasile
Recentemente ho visitato la Clinica Dentaria Casas Clinics IZMIR (MyNOVA) per fare 12 impianti e sono rimasto molto soddisfatto della mia esperienza.
Fin dal mio arrivo, sono stato accolto calorosamente dal personale della reception. La clinica è moderna, ben arredata e molto pulita, il che mi ha fatto sentire subito a mio agio.
Il personale è stato estremamente professionale e cortese. Il dentista che mi ha seguito, LA Dt.sa Julide Guler, ha dimostrato grande competenza e attenzione ai dettagli. Ha spiegato ogni fase del trattamento in modo chiaro e ha risposto a tutte le mie domande con pazienza.
Il trattamento che ho ricevuto è stato eccellente. Ho notato un miglioramento significativo nella mia salute dentale dopo la montatura di 12 impianti con 24 zirconia denti Ia Dt.sa Julide Guler ha utilizzato tecnologie all’avanguardia, il che mi ha dato molta fiducia nella qualità delle cure ricevute.
La clinica mantiene standard di igiene molto elevati. Tutti gli strumenti erano sterilizzati e il personale indossava dispositivi di protezione individuale, il che mi ha fatto sentire sicuro durante tutta la visita.
Un aspetto positivo è sicuramente la professionalità e la competenza del personale. L’unico piccolo inconveniente è stato il tempo di attesa leggermente più lungo del previsto, ma ne è valsa la pena per la qualità del servizio ricevuto.
In generale, raccomando vivamente la Clinica Dentaria Casas Clinics( myNOVA)Perfetto a chiunque cerchi cure dentali di alta qualità. Tornerò sicuramente per i miei futuri controlli e trattamenti.
THANK YOU
I’M HAPPY AND MY WIFE IS HAPPY
My husband is very happy with his new teeth. He’d wanted them done for so long and Casas made his dream come true. Happy husband, happy me The care and service he received from Casas was second to none. And his teeth look amazing.
From the day I spoke with Natalia, she was so welcoming! Any questions I had she answered right away. Always kept in contact and through out my process in Izmir.
The driver pick up and transfers to and from the clinic and airport was an amazing experience, absolutely amazing.
Getting into the treatment at the clinic I was looked after throughout and talked through every process. The ladies and men at the clinic were absolutely amazing the treatment was unreal what an experience.
Would recommend these to anyone if you want you teeth done at a good rate and to be treated well and trust the process please use Casas clinics. Nova treatment. Amazing thank you to everyone at the clinic for there support throughout.
Although the clinic’s website has a case study page dedicated to showcasing past results, there are no before and after pictures of hair transplants patients.
Casas Clinic offers several aesthetic and cosmetic surgery procedures, including weight loss procedures, dental treatments, and hair transplants.
We couldn’t find any information about Casas Clinic’s hair transplant cost on their website or online.
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
You can find Casas Clinic on Youtube, Instagram, and WhatsApp.
Casas Clinic is a medical tourism agency and they are partnered with several other hospitals.
We are not sure if they have an A-license.
Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.
Published by Lisa