Clinic Review 2024

Head Quarters Hair Transplant Clinic Review

Expert review from Lisa Smith (updated 2024) + Patient reviews collected bi-weekly from:

Headquarters Hair Clinic is a hair transplant clinic in Wales. Unlike other hair transplant clinics, HQ Hair Clinic only performs hair transplants on men.  So, the big question is, is Headquarters Hair Clinic the best hair transplant clinic for you? We’ll help you answer that question in this review.

Headquarters Hair Clinic Rating

Expert Review

1.9 / 5.0

Booking Process
Pre-Operational
Arrival & Accommodation
Facility
Surgery & Doctors
Post-Operational
2

Expert Review

Headquarters Hair Clinic Review Summary

This review was published in April 2024. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Head Quarters Hair Transplant Clinic Wales, share your thoughts on the Hair Back App.

Our Experience with Headquarters Hair Clinic: Step-by-Step

In our endeavor to review HeadQuarters Hair Transplant Clinic, we meticulously explored their official website to gauge the type and quality of information available. Additionally, we reached out to the clinic by filling out the contact form on their website.

The clinic’s website proves to be highly functional, providing comprehensive details about contact information and the procedures offered. However, we found some typos and grammar errors on the website. 

Contact details such as a phone number, email address, and physical location are readily available. Prospective clients also have the option to fill out a contact form for the clinic to reach out to them.

Segments such as ‘About Us’, ‘Procedure and Pricing’, ‘News’, ‘Post-Op’, and ‘Pre-Op’ are thoughtfully included on the website, aiding prospective clients in understanding the clinic’s operations. Furthermore, the website features a convenient button for scheduling a free consultation, which can be conducted either via video or in person.

However, unlike IdealofmeD, the website lacks a WhatsApp click button, and detailed information about the cost of treatments is notably absent. Nonetheless, the website excels in providing ample details about hair transplantation procedures, thereby aiding prospective clients in making informed decisions.

Another notable mention about HQ Hair Clinic is that unlike other hair transplant clinics we’ve reviewed in the past, it seems that HQ Hair Clinic only performs hair transplants on men.

Booking Process

1.5 / 5

The booking process at HeadQuarters Hair Transplants clinic may appear somewhat cumbersome. Prospective patients are required to initiate the process by booking a free consultation through a link provided on the website. This link redirects users to a booking platform where they must create an account to complete the booking procedure.

Once logged in, clients can select a suitable date and time from the options available, ensuring convenience for both parties involved. The duration of the video consultation is capped at a maximum of 30 minutes, during which patients can expect to be queried about their specific type of hair loss and their desired outcomes from the hair treatment.

Unfortunately, crucial information about the medical team is not readily available, nor is there a clear price list provided, which may lead to a degree of uncertainty and hesitation. 

Nevertheless, the clinic compensates for this by furnishing detailed information regarding the available procedures, aiding patients in understanding their options thoroughly.

head quarters hair transplant clinic

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Pre-Operational Consultations

1 / 5

The pre-operational services offered at HeadQuarters Hair Transplants clinic are commendable, earning the clinic a rating of “near perfect” in this aspect.

Patients, particularly males aged 21 years and above, benefit from the convenience of a free 30-minute video consultation, allowing them to discuss their concerns and expectations with the clinic’s experts. 

Additionally, the clinic provides a clear itinerary before the scheduled procedure, outlining essential preparatory steps for patients. However, it remains unclear whether there is flexibility for rescheduling consultation sessions at no additional cost.

Furthermore, the clinic offers valuable nutrition advice and supplements to patients as part of their pre-operative preparation, ensuring that individuals are well-prepared physically and mentally for the upcoming procedure.

Arrival & Accommodation

1 / 5

Arrival and accommodations at HeadQuarters Hair Transplants clinic are rated at 1 out of 5 due to minimal provision, if any. Based on the information available on the website, it appears that the clinic may offer transportation services upon request, although payment might be required for this service.

However, there is a lack of information regarding accommodations, suggesting that the clinic primarily caters to local patients. It is safe to assume that international clients will need to make their own arrangements for accommodations, potentially adding an extra layer of complexity to their experience with the clinic.

Facility

1 / 5

The facility at HeadQuarters Hair Transplant Clinic receives a rating of 1 out of 5. While patient reviews across various platforms commend the clinic for its impressive facility and high level of sanitation, we were unable to find concrete details about the facility on the website.

Unlike hair transplant clinics we’ve reviewed in the past, HeadQuarters Hair Transplant Clinic does not provide specific information about amenities such as lunch options. This lack of transparency regarding facility details may leave prospective patients with unanswered questions about the clinic’s environment and services.

Surgery & Doctor Involvement

2 / 5

According to HQ Hair Transplant Clinic’s website, surgery is not always deemed necessary and may not be included in all treatment packages. During the consultation, the clinic’s experts will recommend the best treatment methods, which may include non-surgical options for hair loss.

However, in cases where surgery is required, it is conducted by professional surgeons who are registered with reputable organizations such as the BAHRS, GMC, and ISHRS. These surgeons are exclusive to the clinic, ensuring a high standard of care.

The clinic utilizes needleless anesthesia to minimize pain levels during surgery, providing patients with a comfortable experience. Patient reviews speak highly of the surgery team, describing them as nice, informative, and professional.

Aftercare

2 / 5

The aftercare provided by HeadQuarters Hair Transplants clinic receives a rating of 2 out of 5. According to the clinic’s website, their aftercare services are described as platinum grade. However, there is ambiguity surrounding the specifics of the aftercare program.

While post-operational consultations are offered, it is unclear whether they are provided free of charge beyond the initial 12 months. Additionally, the exact aftercare products and medications provided by the clinic are not clearly outlined.

Although the clinic offers a 90 percent hair growth guarantee, there is a lack of information regarding financing options for potential patients. This omission may deter individuals seeking clarity on financial aspects before committing to treatment.

conclusion expert review

Lisa writer at hairlinetransplantturkey.com

We Rate Head Quarters Hair Transplant Clinic

2.0 / 5.0

In conclusion, Head Quarters Hair Transplant Clinic presents itself as a viable option for individuals seeking solutions to hair loss. Through our thorough examination of their official website and communication with the clinic, several strengths and weaknesses have been identified.

The clinic’s website offers comprehensive information about their services, procedures, and pre-operational guidance. The availability of free video consultations for prospective patients is commendable, providing an opportunity for individuals to discuss their concerns with experts.

However, certain aspects of the clinic’s operations warrant improvement. The booking process, while functional, could be streamlined to enhance user experience. Additionally, the lack of transparency regarding costs, accommodations for international clients, and specific details about the medical team and facility may pose challenges for potential patients in making informed decisions.

Despite these shortcomings, HeadQuarters Hair Transplant Clinic exhibits the potential to provide effective solutions to hair loss, as evidenced by positive patient reviews and a reputed surgical team. 

With further refinement in areas such as aftercare program transparency and accessibility of information, the clinic could enhance its overall appeal and trustworthiness to a wider audience.

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What do others think about Head Quarters Hair Transplant Clinic?

Head Quarters Clinic Hair Transplant Reviews

Patient reviews collected bi-weekly from:

5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 121 reviews)
Excellent99%
Very good0%
Average0%
Poor0%
Terrible1%

I felt really well taken care of by HQ

Rated 5.0 out of 5
September 8, 2024

I felt really well taken care of by HQ. From the consultations to the procedure, Dr Matt talked me through everything and it was all made clear. I was a bit worried about the procedure but Matt, Lindsey on reception and all the girls who worked on my transplant were so friendly and professional and made the experience so much more comfortable. They made me feel at ease the whole time and that took the stress away.

Honestly just all the staff were lovely and I recommend HQ to anyone looking to have a hair transplant procedure in this country.

David

Great experience!

Rated 5.0 out of 5
September 1, 2024

Here’s a refined version of your review:i felt welcomed and completely at ease from the moment I arrived. I highly recommend this place to anyone considering a hair transplant. The results are outstanding, and the service throughout the entire process was exceptional!

Sara Davies

FUT Hair Transplant 26/06/23

Rated 5.0 out of 5
July 17, 2024

Getting a hair transplant is one of those things you often plan but never get around to. On June 26, 2023, I finally went through with it, and the experience was surprisingly straightforward. The staff were incredibly professional and friendly, making me feel comfortable throughout the entire process. The day itself flew by—it was quick and, strangely enough, quite enjoyable. I was given the option to watch anything I wanted, but I chose to listen to the radio and chat with the staff instead.

Now, over a year later, I’m thrilled with my decision. The aftercare team has been consistently supportive, always available to answer any questions I have. Every visit is met with a warm coffee and friendly smiles, making each follow-up a pleasant experience. I’m truly glad I took the steps to get the transplant.

Jesse Gareth Edwards

HQ was recommended to me for a hair transplant

Rated 5.0 out of 5
June 21, 2024

HQ was recommended to me for a hair transplant by someone who had theirs done 18 months ago, so I could already see the excellent results which looked very natural. After a consultation I went for an FUE procedure. I was anxious prior to the procedure but once there was looked after and made to feel at ease. The procedure was pain free and professionally carried out by Dr Matt Egan and the team. The aftercare has been great, with all my questions answered promptly which has been really helpful. I wouldn’t hesitate to recommend them to anyone who maybe considering it themselves.

Nick Shine

Won’t go elsewhere

Rated 5.0 out of 5
June 21, 2024

Being in the hair industry myself I did a lot of homework before deciding to use HQ in Cardiff . I have met quite a few people who have been through this procedure and it’s something you really do want to get right first time . Having seen a few horror stories about things going wrong abroad (not naming any countries) doing this at a cut price, which you can often tell (from the hairline ect). Plus there is no after care service or back up .

The whole experience was pleasant and stress free, the staff were professional, respectful and informative .

The process doesn’t hurt, some parts I actually fell asleep. The recovery was very easy with no real discomfort.

It has only been six weeks for now and can’t wait for the end result.

I can’t recommend HQ enough, you really do get what you pay for ,

customer

Top class from start to finish

Rated 5.0 out of 5
May 29, 2024

I was initially quite apprehensive about getting the treatment and did a lot of shopping around and research, what stood out for me with HQ was that at no point did I ever feel any pressure or sales pitch before choosing them.

From the moment I had my first video consultation I felt totally at ease, the conversations were informative, friendly and professional with honest analysis on preventative actions and appropriate care.

After meeting the doctor I was sold on my decision to go with HQ, the doctor went into detail of the procedure as well the importance of creating a natural hairline. After taking some time the doctor advised me to go away and give some thought into my decision and at no point pushed the process, this gave me the reassurance I needed that I was choosing the right people for the surgery.

On the day of the surgery I was well looked after by everyone from the front desk, nurses and doctor, the time, skill and precision was incredible with the level of care I received during surgery and throughout the 12 months following being impeccable.

I would highly recommend HQ to anyone and would happily discuss the ins and outs of my experience.

Daniel Harris

Superb service

Rated 5.0 out of 5
May 14, 2024

Superb service! Dr. Egan was very caring to make sure I didn’t have too many painkillers as the anaesthetic wore off during the procedure. Really nice lunch, snacks, Netflix too. Afterwards, I had an aftercare bag with the essentials such as baby shampoo, travel neck pillow and a detailed list of do’s and don’ts for the first 2-4 weeks post-op. Although it has only been a month, I feel as if it has fully healed and no one can tell that I had a hair transplant.

Customer

Superb service

Rated 5.0 out of 5
May 14, 2024

Superb service! Dr. Egan was very caring to make sure I didn’t have too many painkillers as the anaesthetic wore off during the procedure. Really nice lunch, snacks, Netflix too. Afterwards, I had an aftercare bag with the essentials such as baby shampoo, travel neck pillow and a detailed list of do’s and don’ts for the first 2-4 weeks post-op. Although it has only been a month, I feel as if it has fully healed and no one can tell that I had a hair transplant.

Customer

Highly recommend

Rated 5.0 out of 5
May 11, 2024

Anyone who is looking in going for a hair transplant I highly recommend HQ Transplants. From the first consultation with Richard I left there feeling very positive. Dr Matt and the surgical team were fantastic throughout the whole experience always made me feel at ease. The surgeon itself was pain free. Thank you everyone at HQ I look forward to seeing my results I’m sure they will be fantastic !

Joel Merrick

Highly recommend

Rated 5.0 out of 5
May 11, 2024

Anyone who is looking in going for a hair transplant I highly recommend HQ Transplants. From the first consultation with Richard I left there feeling very positive. Dr Matt and the surgical team were fantastic throughout the whole experience always made me feel at ease. The surgeon itself was pain free. Thank you everyone at HQ I look forward to seeing my results I’m sure they will be fantastic !

Joel Merrick

Highly Recommended

Rated 5.0 out of 5
May 10, 2024

From our first meeting I felt in safe hands with Dr Matt. He is highly professional and he conveys an impressive and confident level of knowledge and skill. The organisation on the day of the procedure was immaculate. Dr Matt and his team worked in tandem with impeccable expertise and dexterity. After a few weeks my scalp feels back to normal and I’m looking forward to the final results with optimism. I’m pleased I decided to choose HQ and have no hesitation in recommending this exceptional company to others.

Gareth

Highly Recommended

Rated 5.0 out of 5
May 10, 2024

From our first meeting I felt in safe hands with Dr Matt. He is highly professional and he conveys an impressive and confident level of knowledge and skill. The organisation on the day of the procedure was immaculate. Dr Matt and his team worked in tandem with impeccable expertise and dexterity. After a few weeks my scalp feels back to normal and I’m looking forward to the final results with optimism. I’m pleased I decided to choose HQ and have no hesitation in recommending this exceptional company to others.

Gareth

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Head Quarters Clinic Background Information

Team

Head Quarters Clinic Team

Head Quarters Hair Transplant Clinic is based in Wales and South West England. The clinic was founded by Xavier Rush, (we couldn’t find any information about their founder’s qualifications or experience in the hair transplant industry).

Additionally, we could not find information about the medical and non-medical team. However, the website has some team photos. The only information about the team was the one about Dr. Matt Egan, the resident hair transplant surgeon at the clinic.

Before and After Pictures

Head Quarters Clinic Before And After Results

There are several before and after hair transplant photos on HQ Clinic’s website.

head quarters hair transplant before and after images
head quarters hair transplant before and after images
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Methods and Treatments

Head Quarters Clinic Hair Transplant Procedures

The clinic offers surgical procedures including FUE and FUT, as well as non-surgical SMP treatments, tailored to each patient’s unique needs. Additionally, unlike other hair transplant clinics we’ve reviewed in the past, it seems that HQ Hair Clinic only performs hair transplants on men. The clinic specializes in surgical (FUE, FUT) and non-surgical (SMP scalp Micro-pigmentation) hair loss solutions for men. 

Costs and Packages

Head Quarters Clinic hair transplant cost and price - What is included in the hair transplant package?

We couldn’t find any information about Vibe Clinic’s hair transplant cost on their website or online. 

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Your Questions
Answered

You can find Head Quarters Clinic on Youtube, Instagram, and WhatsApp.

Head Quarters Clinic performs hair transplant in their hospital. 

We are not sure if they have an A-license.

Contact Hairline Transplant Turkey

Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.

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Published by Lisa

Last updated in Apr, 2024