Hermes Clinic Turkey Reviews
Expert review from Joanna Okedara-Kalu (2023) + Patient reviews collected bi-weekly from:
Hermes Clinic Turkey acts as a middleman that connects patients needing hair transplants with doctors who can perform the procedure. However, if Hermes Clinic Turkey’s bad reviews are anything to go by, then patients may fall into some unexpected financial discrepancies. Are there some truths to these negative reviews? Should you try Hermes Clinic at all?
Hermes Clinic Istanbul Content:
Expert Review
Hermes Clinic Izmir Review Summary
This review was published in September 2023. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Hermes Clinic Turkey, share your thoughts on the Hair Back App.
Our Experience With Hermes Clinic: Step-by-Step
It took a lot of work to find the Hermes Turkey website – mainly because there is another clinic called Hermest Hair Clinic, also in Turkey. So, our first search for Hermes Hair Clinic took us to Hermest instead.
Like the hair transplant clinics we reviewed in the past, such as Sule Hair Clinic, Mono Clinic, and Onep Clinic Turkey, Hermes Hair Transplant Clinic has a WhatsApp chat head that makes it easy to communicate directly with their support team.
Besides WhatsApp, there is a quick contact form that allows you to fill in your contact details, the procedure you are looking for, and the communication method you prefer (Zoom, WhatsApp, phone call, or Google Meet). You can even take advantage of the live chat functionality on their website.
As we reviewed the Hermes Clinic website, one thing stood clear to us, there was no mention of hair transplant in Turkey as part of their services. From the main menu and footer menu to the services page and about us page, there was nothing like hair transplant procedures on the website.
Do they perform hair transplantation at all? If they do, their website is silent about it.
Another thing we noticed is that their website is very slow. It takes a few minutes to load and some menu links do not work. Additionally, some part of the Hermes Hair Clinic Istanbul’s website is also not in English.
From what we’ve seen so far, it seems Hermes Clinic is a third-party medical agent that partners with several doctors and hospitals for different medical procedures. So, in actual fact, Hermes Clinic is not a hair transplant hospital in Turkey, but a middleman that directs people in need of hair transplants in Istanbul to doctors who can perform the procedures.
When we reached out to the Hermes Clinic team on WhatsApp, there was a fast response. Their support team was prompt and had a templated response for each question asked.
Booking Process
3 / 5
- English website available
- Free hair loss consultation
- Detailed information of procedures
- Team information available
- Clear price list not available
Hermes Clinic Izmir appears to have a fairly straightforward booking process, but it’s not without its drawbacks. While their website offers a contact form for booking an initial online consultation, the lack of information about their hair transplant procedures on their site is a significant drawback.
During the online consultation, you’ll interact with one of their in-house medical consultants. They’ll inquire about your medical history and the procedure you’re interested in. According to their website, they should provide you with details about your treatment plan and answer your questions about the procedure.
However, our experience was less than ideal. We did have a medical consultant who asked about our medical history, but we didn’t receive any substantial details about the procedure. Instead, we were informed that they needed to consult a doctor before discussing the hair transplant price or package plan with us.
While it’s understandable that they want to ensure your safety and tailor the treatment to your needs, the time we spent waiting for a response left us feeling impatient. At that time, we could have explored other hair transplant clinics in Turkey, such as IdealofMed, which offers a more streamlined approach to consultations and pricing discussions.
This delay and lack of transparency in the initial consultation process may not sit well with individuals seeking quick and decisive answers when considering a hair transplant clinic. Clinics need to strike a balance between thoroughness and efficiency to meet the needs of their prospective patients.
Top Rated Clinics in Turkey July, 2025
Pre-Operational Consultations
1 / 5
- Clear itinerary before trip
- Pre-operational consultations included
- Possibility to reschedule booking for free
- Nutrition advice and supplements
- Pre-operational kit included
Our exploration of Hermes Clinic Izmir’s pre-operative processes revealed both positive and negative aspects. While the clinic offers a variety of communication platforms for initial contact, allowing for quick responses, a key positive, it becomes evident that their consultation process is thorough and personalized.
You’ll interact with a private medical consultant who will address your concerns and design a treatment plan based on your medical history and expectations. This level of attention to detail is reassuring for prospective patients.
However, we faced certain uncertainties in our investigation. Hermes Clinic Izmir doesn’t provide a clear itinerary before the trip, leaving us without a structured timeline from booking to surgery. This lack of transparency can create some confusion for patients planning their journey.
Another drawback is the absence of information regarding the possibility of rescheduling bookings for free before the initial consultation. Flexibility in this regard is essential for patients whose circumstances may change.
Furthermore, while Hermes Clinic excels in personalized consultations, it falls short in providing guidance on nutrition advice, supplements, or a pre-operational kit, which can be crucial for optimizing results and preparing for the procedure.
Hermes Clinic Izmir does its best to offer a personalized pre-operative process that includes personalized treatment planning, convenient booking, and excellent aftercare. However, the lack of specific timelines at certain stages may leave patients feeling uncertain about the process.
Arrival & Accommodation
2 / 5
- Included in all packages
- English speaking driver/coordinator available
- 5-Star hotel included
- VIP Transfers included
- 3 nights stay standard
- Blood test done upon arrival
When it comes to Hermes Clinic Izmir’s arrangements for arrival and accommodation, our investigation has revealed some notable points.
On the positive side, the clinic claims to provide VIP transfers from the airport, ensuring patients are picked up promptly upon arrival. However, based on a customer review, there seem to be inconsistencies in the quality of this service.
Some patients have reported long waiting times and subpar vehicles, which is not aligned with the promised VIP experience. This inconsistency raises concerns about the reliability of the clinic’s arrival arrangements.
Moreover, when it comes to hotel arrangements, Hermes Clinic Izmir appears to have overlooked certain details. The review we encountered mentioned a booking hiccup where the patient was provided a single bed in their hotel room despite expecting otherwise.
Regarding accommodations, the clinic does not specify if they arrange stays in 5-star Western standard hotels. Clarity on this matter would be reassuring for patients seeking a comfortable and convenient experience. The duration of the standard stay also remains unspecified.
Facility
2 / 5
- Comfort, including lunch, entertainment, clothes and ergonomic chair and bed
- Laser Measured Hairline, Density Measurement- and Donor Area Selection Tool
- Regulated EU Accredited Private Hospital with own room for surgery
- Hospital Level of Sanitation and Guaranteed Operation
- A-license (regulated by the Turkish government)
As we already established, Hermes Clinic is just a third-party health agency, so they depend on partner hospitals for their facilities. According to what’s on their website, Hermes Clinic Turkey partners with four medical facilities – Nova Dental Clinic, Dr. Fatma Soysuren Clinic, Medikal Park (Pendik), and Medikal Park (Bahçelievler).
Again, we could only access the link to Nova Dental Clinic. The remaining links were not clickable. It’s not clear which facility is used for their hair transplant in Turkey procedures.
It is worth mentioning that Hermes Clinic has an A-license and is regulated by the Turkish government.
Surgery & Doctor Involvement
3 / 5
- Included in all packages
- Nurses Part of Operational Team
- Third Party Doctor Auditing of Operation for Perfect Result
- English Speaking Medical Team
- Needleless anesthetics
- Reputable Doctor Part of Operational Team
Hermes Clinic collaborates with multiple doctors and nurses, yet the selection process for these partnerships remains somewhat obscure. The presence of various medical professionals can provide patients with choices, but it also raises pertinent questions regarding the clinic’s criteria for choosing these partners.
One notable concern we uncovered in our exploration of Hermes Clinic is the potential for patients to incur higher costs than the actual treatment expenses.
In such cases, Hermes Clinic might retain the excess as profit, creating a situation that raises issues surrounding transparency and financial discrepancies. These circumstances could leave patients unaware of the actual pricing structure for their treatments, potentially leading to financial surprises.
Hermes Hair Transplant Clinic offers the convenience of connecting patients with qualified medical practitioners – no arguing that fact. However, the lack of clarity in pricing and the possibility of increased expenses due to third-party involvement should be carefully considered when deciding on healthcare services.
Aftercare
1 / 5
- Standard Post Treatment Packages included
- Post-operational consultations
- After-care products
- 90% hair growth guarantee
- Financing options not available
Regrettably, Hermes Clinic Izmir seems to be lacking in transparency when it comes to their aftercare processes, particularly concerning hair transplant procedures. Strikingly, we found no specific information about their hair transplant aftercare process on their website, leaving potential patients in the dark about what to expect post-surgery.
To shed some light on their aftercare, we turned to general information gathered from aftercare processes for other procedures. Unfortunately, this approach doesn’t provide a clear picture of the unique aftercare Hermes Clinic Izmir offers its hair transplant patients.
Notably, we couldn’t ascertain if the clinic provides additional support such as hair vitamins, which can be crucial for post-transplant recovery, as seen in the practices of clinics like IdealofMed. Furthermore, the absence of details about amenities like neck pillows, similar to those provided by ASMED, leaves us with uncertainties regarding patient comfort during the healing process.
While Hermes Clinic Izmir’s website briefly mentions aftercare services, the lack of specific information makes it challenging to evaluate the comprehensiveness and quality of their post-surgery support. Patients considering Hermes Clinic Izmir for hair transplant procedures should seek further clarification from the clinic to ensure their specific aftercare needs are met.
conclusion expert review
We Rate Hermes Clinic Turkey
2.1 / 5.0
Hermes Clinic Izmir presents mixed feelings when considering them for hair transplant procedures. While they excel in providing various communication platforms for initial contact and a personalized consultation process, several drawbacks raise concerns.
Firstly, the lack of a clear itinerary before the trip may lead to confusion and uncertainty for patients. The absence of information regarding the possibility of rescheduling bookings for free before the initial consultation limits flexibility for those with changing circumstances. Additionally, the clinic falls short in guiding patients on nutrition advice, supplements, and a pre-operational kit, which are vital aspects of preparation.
Moreover, our investigation raises questions about the transparency of Hermes Clinic Izmir’s pricing, with the potential for inflated costs. The practice of pocketing the difference between fees and actual treatment costs can lead to financial discrepancies and undermine the essence of using a third-party intermediary.
Given the lack of clarity on the packages included in their offer, patients may find it more prudent to directly engage with a hair transplant clinic where they can speak to a doctor from the outset. The hidden charges and potential extra costs associated with Hermes Clinic Izmir’s services are concerning, as transparency and affordability are key expectations from third-party facilitators.
What do others think about Hermes Clinic Istanbul?
HERMES Clinic Patient Reviews
Patient reviews collected bi-weekly from:
So I’m now 3 years on
So I’m now 3 years on . Despite ur promise to fix the so called tummy tuck and do the lipo I paid for but you never did , despite me flying back to Izmir to see the surgeon again who agreed it needed re doing (flew out at my own cost) . You ghosted me ! Then a year later customer care said they would help I respond you ghosted me again !
Absolute disgrace of a company. You tried to get my last review removed it stays because I’ve phots WhatsApp chats and complete proof .
Please avoid at all costs lying cheating company
Very good experience here
Date of experience: January 16, 2025
After 12 years of pain and searching…
After 12 years of pain and searching finally I found somebody to sort out my dental problem …
Thank you hernes clincs. I wish you all the best….
My experience with Hermes has been…
My experience with Hermes has been amazing. From day one till the last day. They take care of you from the day you arrive at the airport. I was taken care of pre and post the surgery. Dr Zafer and the nurses attended to me daily to check up on me. Everyone at Hermes has so been so kind and helpful. Their medical team is the best. I felt safe and reassured througout the process and here I al 7 days later recovering well.
My gastric sleeve with Hermes!
What a experience!
i found Hermes on Facebook, and expressed interest. From first contact to my departure at Istanbul after surgery, the team was very kind, professional and sensitive to my individual needs.
They have the best medical team, many specialists to see to you daily while in Hospital. I would not have received similar care here in South Africa. Language is not an issue, their team has English speaking professional who is always with you.
I recommend you bring a travel companion though, the process is very challenging psychologically. The team takes care of your partner.
it has been 3 months, and i am just 6kg away from my goal weight. My life has changed for better. Reward yourself, go for it!
I had my Gastric Sleeve Surgery in…
I had my Gastric Sleeve Surgery in Turkey Istanbul with Hermes Clinic, the experience was amazing , from organising my trip till my arrival, nurses at hospital were very helpful and a very nice people who always serve you with a smile, every thing was properly organised. The hospital stay was great , very hygienic space
I had an outstanding experience.
I had an outstanding experience.
My surgeon was amazing and thorough.
The Staff were friendly and ready to help.
Thank you Hermes clinic
Thank you Hermes clinic, for ensuring that I feel better after my gastric sleeve surgery. The online aftercare is so helpful cause it’s a step by step instruction pros and cons of the healing process.
Had a boob uplift in Turkey
Had a boob uplift in Turkey, over the moon with them! Everyone was so nice and helpful. Hotels were lovely, had the best experience as I was on my own, which it didn’t feel like it
Had my teeth done in turkey (implants)…
Had my teeth done in turkey (implants) with Hermes l, I had a great experience and the dentists did a fantastic job
I had so much help from Hermes on the phone while I was there sorting out my appointments and transport I spoke with a lady daily called Bilgehan
Who has been fantastic and really helped me when I was in Istanbul sorting everything out for me
Thank you so much to Bilgehan and hermes I love my new teeth 🙂
My experience was amazing
My experience was amazing. The team at the hospital were so kind. This experience has changed my life for the better. Thank you
Avoid for dentistry
Ok, revised for you.
Iv have left Leaving this review for sometime to allow the clinic time to resolve my issues and address my complaints, however it’s now at a stage where I have given this clinic ample time to resolve the issues Iv had/am having and I am getting nowhere, so here I am!
I went with Hermes and I chose Istanbul because of their availability and We discussed top and bottom individual teeth on my smile line.
When I arrived I was shocked to discover it looked more like a basement in the hospital, it was nothing like how they portray on social media.
After my rushed consultation I was given no prompt to discuss or choose my Shape or Shade prior to them starting the procedure. I suffer greatly with anxiety so situations of this kind it’s hard for me to speak up, especially when I’m on my own. During my conversations with the bookings team I was assured I would be fitted with temporary teeth for the duration of the time my ‘individual teeth’ were being made (I will explain the inverted commas in a moment!) this did not happen and I was left with ‘shark teeth’ with shaved teeth and nerves out in the open, which is a breeding ground for infection.
Fast forward to 3 Months after my procedure (Sept) I developed a raging infection and had to pay for an emergency out of hours appointment with a U.K. dentist. They advised me that I had infections in my gums due to them shaving my teeth down too far and that I needed a root canal due to this damage. The complete shocker for me though, was the dentist advising me that my teeth were not individuals but that I had been fitted with bridges!!
I could not afford the quote I was given to fix this at the time here in UK, so between September and December I had 3 major infections needing antibiotics etc which all costs money.
By March my tooth had become completely loose and that’s when I panicked, I got in touch with Hermes and they said they could treat it and that I’d need to come for 6 days, I asked to go to Izmir and I was told point blank no and I must go back to the same dentist and they would only cover the treatment costs (no travel or hotel). I only went back there due the quotes I had been given by U.K. dentists being too far out of my budget, so I had no choice. This time as explained above I had to sort my own accommodation even though this was not my fault, they refused to help with this or my flight costs.
when i arrived at the dentists I was told I needed to pay again, this was not happening as I had been told this was free! They finally backed down and agreed to do the work. I ended up having 2 root canals by them.
This was all back in April 2024 and now we are in December and I am still pain and still having issues, I last reached out to them in July and still have not had any form of response. My teeth are so sensitive all the time and day to day is a struggle.
Due to them giving me bridges, if I have any issue with one tooth then the whole bridge has to come off (which costs a fortune here in the U.K.) and my upper teeth now feel loose and you can see where it’s dropped.
£2.4K down the drain and wasted all it got me is dodgy teeth with constant pain.
I want a refund so I can get them redone by someone who can fix this permanently for me and I aim to take this as far as I can over all social media platforms.
I will never step foot in that dentist again and I urge anyone considering booking to NOT DO IT. I was mis-sold the treatment from the beginning and then botched! This is a constant daily battle for me, I do not want anyone else to go through what I have.
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Hermes Clinic Background Information
Team
Hermes Clinic Izmir Team
Hermes Clinic’s team is led by Dr. Koray Soysüren. The team comprises various departments, including accounting, HR, marketing, sales, and medical coordination teams.
Their website has a page that has details about the qualifications of their partner doctors. However, we couldn’t find a doctor who specializes in hair transplantation.
In total, we could count eight partner doctors on their website.
Before and After Pictures
Hermes Clinic Turkey Before And After Results
Unfortunately, we could not find any hair transplant before and after photos on Hermes Clinic Istanbul’s website.
METHODS AND TREATMENTS
Hermes Hair Transplant Clinic Istanbul Turkey Procedures
There was also no information about the hair transplant procedures and treatment methods on the Hermes Clinic website. You’ll only find out the method of treatment after initial consultations have been made with Hermes’ medical consultant and partner doctors.
Costs and Packages
Hermes Clinic Hair Transplant Costs, Available Packages, And Extras
Hermes Turkey prices for hair transplants are not set in stone. Based on our research, individual doctors will determine the hair transplant cost and this will be related to you after your consultation.
We couldn’t find anything about hair transplants in Turkey price on the Hermes Clinic website. However, we found some information online about what Hermes Hair Transplant Clinic typically charges.
However, based on information from a different website and what previous patients have indicated, Hermes Clinic hair transplant costs ranges from $1300 to $2600. We are not certain what this hair transplant price covers and if extra costs will be incurred.
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
Your Questions
Answered
Yes, Hermes Clinic is on IG.
No, Hermes Clinic does not perform surgeries. They work with hospitals and other facilities for surgeries.
Yes, they have an A-License. Their website mentions that they operate in a regulated EU-accredited private hospital, and they have an A-license, which is regulated by the Turkish government.
Contact Hairline Transplant Turkey
Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.