Expert review from Sarah Larson (updated 2023) + Patient reviews collected bi-weekly from:
This review was originally published in September 2023 and has been updated in November 2023 to ensure its relevance and accuracy. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Tecnifue International, share your thoughts on the Hair Back App.
After having noticed some excellent Lenus hair transplant reviews, we decided the time had come to take a closer look at this clinic. While customer reviews are always a great benefit, there are other factors to be taken into consideration when rating hair transplant clinics. Here I (Sarah) will take an all-inclusive look at Lenus Clinic.
As always, I started by heading to their website. I found that the information provided was comprehensive without going into unnecessary detail. Lenus also proudly displays its rating scores from Google Maps, Trustpilot and Proven Expert, all scoring a 4.9 when we checked in October 2023.
My assessment involved a close examination of the booking process. Regrettably, the website did not provide any information regarding costs or the availability of various service packages. Upon clicking the “Consultation” button, a concise five-step questionnaire prompted users to specify their gender and the location of their hair thinning. Subsequently, we received a response via WhatsApp within an hour.
While I opted out of a video call, the assistance provided remained amicable and informative. I was promptly furnished with comprehensive information about the consultation procedure, service packages, associated costs, and the intricate details of the surgical operation.
3.7 / 5
Prospective clients of Lenus Clinic can get an insight into what a hair transplant entails, the difference between DHI and Sapphire FUE hair transplant techniques, beard transplants and eyebrow transplants. There is a patient guide section that covers many of the questions health tourists to Turkey have. An example of a typical itinerary, a pre-op guide and before and after pictures, as well as frequently asked questions, are all available.
Lenus Clinic can cater to people of many different nationalities. In addition to Turkish, English, Arabic, French, Russian and Spanish are spoken at the clinic.
As mentioned earlier in theis review, the website did not provide any information regarding costs or the availability of various service packages. However, we received a response via WhatsApp within an hour with pricing information.
3.6 / 5
The next stage is a video call. During this call, Lenus Clinic gets to know more about expectations concerning hair density and hairline. The hair transplant technique will be finalised and advice given on what to do before the operation.
Once you have accepted the quotation, and depending on your flight schedule and preferred package, your full itinerary is issued. The entire hair transplant journey takes 4 days. If you wish to reschedule your surgery, it must be discussed with your consultant timeously, as additional costs could be incurred.
4 / 5
The customer care at Lenus Clinic is not limited to the procedure. The smallest details are considered, right down to where the VIP driver will collect the client at the airport. There are two packages available, the Standard Package and the Diamond All-inclusive Package. The Diamond package upgrades you to a 5-star hotel.
On the first day, you are free to rest or explore the city. You can arrange to have your partner join you on your journey. If you arrive earlier in the day, you can arrange a visit to one of Istanbul’s acclaimed landmarks, which your coordinator can help you arrange.
4.6 / 5
blood test will be conducted when you arrive at the hospital on the second day of your visit. This is standard procedure to ensure that there are no indications that may stop you from having the hair transplant. You will also meet the team that is involved in your Lenus hair transplant.
Lenus Hair Transplant Clinic is situated in The Academic Hospital, which brings peace of mind should a situation arise. The hospital is Joint Commission International (JCI) certified and the Lenus Hair Transplant Clinic in Istanbul has an A-Certificate, issued by the Turkish Government. You will be given a gown to wear during the procedure and be offered a lunch.
4 / 5
At Lenus Hair Transplant Clinic in Turkey, patients can expect a team of 6 members that look after them. The team consists of coordinators, doctors, and other medical staff, such as nurses. Although the majority of the staff speak English, your translator will stay with you for the entirety of the procedure.
The hair transplant will take between 6 – 8 hours. It takes place in a fully equipped hospital room, under local anaesthesia. Your scalp is numbed by a device using air pressure while the anaesthesia is administered for minimum pain.
3.9 / 5
Aftercare is a vital part of a hair transplant and should be made up of regular consultations, post-op medications and care products, as a minimum. The package you have chosen will determine the amount of products that you receive. The Standard Package includes medical shampoo and foam for a month. The Diamond Package gives clinics a 6-month supply of medical shampoo, foam, lotion, and multivitamins.
Lenus Clinic recommends using its products for a year and will sell what is not included in the price while you are there. It would be wise to ask about this before you leave, as the cost can be more than you budgeted for. You will be given a medical neck pillow for sleeping and any medication needed. As the anaesthesia starts to wear off, it is not uncommon to have some pain, so you will receive pain medication. Both packages also include a PRP treatment, and a blood plasma treatment to aid speedy healing.
The day after the hair transplant, clients will be transported back to Lenus for a post-op check. A professional will also wash your hair and explain how to do it properly.
3.75 /5.0
It was hard to find a lot of fault with the Lenus hair transplant hospital in Turkey. They tick a lot of the boxes necessary and score high on customer satisfaction. The score is a first-rate 4/5.
The decision to get a hair transplant is not one to be taken lightly. It is a deeply personal journey that is often marred by negative stigma, thanks to the legacy of long-outdated hair plugs. Thanks to clinics like Lenus, where customer satisfaction and personal attention are paramount, hair transplants are now more widely acceptable.
Many people who are exploring the option of having the procedure would like to conduct research on the Internet, without speaking to a clinic until they have made a decision. It is for this reason that we like to see comprehensive included on clinic sites with regard to what the patient could expect, both during the operation and afterwards, as well as an indication of costs. This is one area that Lenus could improve on. That being said, once you do contact them, most of these questions are answered immediately.
Another area that improvement is hair care products. Ensuring that you use shampoos and lotions designed for hair transplant patients is important, as is how you treat your hair leading up to the transplant. Including products for pre-op and extending their supply from 6 months to 12 months on the Diamond Package would score Lenus higher. As would it selling these products from the website.
I had a hair transplant on 2/22/25 . Hotel and rid arrangements was good. Staff was very good. But I saw few negative things. 1) they took blood test 10 minutes before hair transplant. According to other clinics online they take blood test one day before surgery. 2) During the procedure thw female nurse cleaned all hair transplant tools with regular tap water and returned it back into her poch. Medically unhygienic and unsafe. I reported to my coordinator sinem. 3) the female nurse also had her mask half on and half off, she was talking throughout the entire process. It could contaminate the wound or the medical equipments.
They picked me up from airport and right away I felt I was a VIP. the hair operation price was very good and the staff are true professionals
Exceptional Care and Service at Lenus Clinic, Istanbul
As someone who thoroughly researched hair transplant clinics before making my decision, I can confidently say choosing Lenus Clinic in Istanbul was one of the best healthcare decisions I’ve ever made. From start to finish, their attention to detail and patient care was remarkable.
My initial hesitation about traveling to Turkey (my first long-distance international trip) quickly disappeared thanks to Lenus’s comprehensive support system. The clinic literally thought of everything – from arranging my hotel accommodations to coordinating airport transfers. They even connected me with a travel agent who helped book my flights with LOT Airlines, which provided outstanding service that surpassed any domestic flying experience I’ve had.
My patient coordinator, Barna, deserves special recognition. Her responsiveness was incredible – answering texts within minutes (no exaggeration) and addressing every question with thorough, detailed responses. This level of communication gave me tremendous peace of mind throughout the process.
The clinic’s organization was impressive from the moment I landed in Istanbul. They provided detailed instructions, including a helpful video showing exactly how to navigate from passport control to the pickup point. Their driver was waiting with my name, and the transfer to the hotel was seamless. I stayed at a beautiful, modern hotel with complimentary breakfast – another thoughtful touch from Lenus.
On procedure day, I met Beyza, who guided me through registration with warmth and professionalism. The medical team, led by the surgeon, took time to explain everything. They carefully marked out the treatment areas and ensured I was comfortable throughout the procedure. The actual transplant was surprisingly comfortable – I even dozed off several times! The only mild discomfort came during the initial numbing process, which they managed by using a smaller needle first to minimize any pain.
Post-procedure care was equally impressive. They provided lunch and sent me back to the hotel with a comprehensive care package including special pillows, pain medication, anti-swelling medication, antibiotics, and specialized shampoo. I’m scheduled for a follow-up tomorrow for bandage removal and hair washing instructions.
What sets Lenus apart is their commitment to handling every detail of the patient experience. They’ve created a seamless process that takes all the stress out of what could otherwise be an overwhelming medical journey abroad. For anyone considering a hair transplant, I wholeheartedly recommend Lenus Clinic. Their service isn’t just good – it’s exceptional in every way.
It’s been 20 months since my hair transplant, quite disappointed with the thickness of the hair.
I was a bit apprehensive before arriving. Absolutely no need upon arrival. Taxi waiting for the hotel.which was lovely by the way. Everybody at the clinic made me feel so at ease. And the lady that guided me through the whole procedure became like family. Fantastic results, fantastic people, fantastic hotel, I just cannot rate the whole Lenus clinic procedure highly enough.
Amazing service from the initial contact with Alice to the final send off by Beyza. Inbetween, everything ran like clockwork, the transfers from the airport to the hotel to the hospital and and back were on time.
It’s natural to feel nervous when you go to another country for treatment but Lenus has nailed it. I must say that Beyza made me feel at home and was with me every step of the way.
The technicians were very experienced and I always felt comfortable during the procedure.
It’s the next day and I’m feeling well, much better than I thought I would. Having spoken to others having a hair transplant they too were impressed with Lenus. Well done to all the team!
I live in London.
Lenus clinic has been fantastic. From the doctor, to nurses to drivers, they have all been helpful and felt well taken care of. Great work and one package deal. I would definitely suggest taking a look at Lenus Clinic
I was a bit apprehensive about coming to Istanbul myself for the hair transplant procedure, Lenus looked after me above and beyond, I couldn’t have asked for any better treatment from them in any shape nor for, delighted with the hospitality and of course the hair transplant was great from start to finish.
Extremely happy with this clinic.
Excellent communication from very beginning to beyond the procedures completion.
Especially happy for my main Lenus Clinic contact Deniz, who made me feel right at home.
Strongly recommend.
All the work done was very professional and every one here is very nice they make you feel at home. And take good care of you
Very friendly and knowledgeable staff. Great service every step to completion!
Simply excellent. Staff is very professional, courteous and attentive to the patient’s needs. Coordination to and from airport as well as to and from hotel to clinic was always on time. Recommend ++++
We couldn’t find too much information about who established the clinic and when it came about, although it appears to be a fairly new clinic. Lenus is located in the Academic Hospital, which is situated on the Asian side of Istanbul.
A team of 6 is allocated to every patient. These teams are made up of doctors, nurses and support services. Dr. MD A. Yildirim is part of the team conducting hair transplants.
There are a lot of before and after pictures on the website for hair transplants, as well as beard and eyebrow transplants. You can see more on its Instagram, Facebook, TikTok and X (formally known as Twitter). Lenus has posted lots of patient journey clips as well, which allows an individual peek into the work they do.
Lenus uses DHI and Sapphire FUE methods. First, let’s talk about Sapphire FUE. The term Sapphire refers to the type of blade used during the procedure. This blade is made from sapphire crystals, which are known for their precision and sharpness. The FUE technique involves extracting individual hair follicles from the donor area and implanting them into the recipient area. The use of the Sapphire blade in FUE can result in more precise incisions, leading to minimal scarring and faster healing.
On the other hand, we have DHI, which stands for Direct Hair Implantation. This technique involves using a special tool called a Choi pen to directly implant the hair follicles into the recipient area. The major advantage of DHI is that it eliminates the need for creating incisions beforehand, as the implantation is done simultaneously. This results in reduced trauma to the scalp and potentially faster recovery time.
There are 2 packages on offer at Lenus; the Standard and the Diamond All-inclusive package. The Diamond package will upgrade you from a 4-star hotel to a 5-star, You will also get 6 months worth of medical shampoo, foam, lotion and multivitamins on the Diamond package, as opposed to a 1 month supply of Medical Shampoo and Foam on the Standard package. The Standard Package cost $2,000 and the Diamond All-inclusive Package Costs $2.500.
FUE Hair Transplantation Diamond all-inclusive package includes;
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
Yes, you can find them on Instagram, Facebook, YouTube, TikTok and X.
Yes, the clinic is situated inside Academic Hospital.
Yes, by the Turkish Ministry of Health and under the Turkish Health Tourism Regulations.
Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.