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Honestly the worst company I’ve ever used. They cancelled my surgery an hour before I was meant to go in. They said I’m anaemic which according to them is a common issue and can be sorted in a few weeks with iron tablets. They never once asked me to test prior to arriving in turkey which would have avoided the whole situation. Their customer service is awful.
The hotel they put me in was not like the brochure they sent over at all, the room was fine but not as expected.
They refused to give me my deposit back as well
Lots of companies ask for blood tests to be done a lot prior to surgery which is exactly what this company should implement.
Now they’re accusing me of lying and telling me I knew I had this deficiency when I don’t even have any symptoms.
I went to Maya Medical for rhinoplasty and otoplasty surgery at the beginning of this month. I was very sceptical at first as I had never been to Turkey before and wasn’t sure what to expect (I came from the UK) and had only just turned 18. I can confidently say that from start to finish my experience with this company was absolutely incredible. My nurse (Havva) and patient co-ordinater (Yagmur) were both there for whatever I needed and always on call for any questions I had throughout the process. My surgeon was Dr Dogan, we met before the surgery took place to discuss what I wanted to achieve and he was brilliant and made me feel very calm (as I was terrified of being put to sleep for surgery). He did a remarkable job and I’m so so happy with my results, they are exactly what I’ve always dreamed for. I cannot fault them and would recommend them to anyone that’s thinking about getting cosmetic surgery. Thank you Maya Medical
I have just gone back to maya for my second procedure which is now laser eye surgery. I have suffered with my eye sight my whole life so this was seriously a life changer. Dilara was so helpful the whole way through and went above and beyond to make me feel safe. Every single question was answered and I was aware of everything ever step of the way. The company is beyond amazing and I can not recommend enough. Also whilst I was there I saw nurse Havva who checked my boobs as I had them done in March 24 with maya also. This company goes out of their way to do everything they can, medically, customer service and the surgeons are so skilled and incredible.
If you are looking for a reliable, attentive , professional company, 100% book with maya medical. I wanted a rhinoplasty for YEARS and i finally took the plunge.. it was the best thing i ever did. I told maya medical my physical concerns about my nose and they assisted me in the right direction by choosing my surgeon for me. They couldn’t have picked a better surgeon for me, He was full of knowledge, care and very considerate. He took into account what I disliked and liked about my nose, my picture references and most importantly he made sure that it would be suitable for me which i appreciated. My new nose is EVERYTHING i ever wanted, it suits my face so well and i have no regrets. Maya medical booked everything for me: Hotel, transfers, hospital visits, i just had to book my flights. The nurse at maya medical visited me almost everyday after my surgery which i really appreciated as a worrier, it kept my mind at ease knowing a professional was checking i was okay and healing correctly. The team at maya medical was also always a text message away when i needed them, which again was super helpful at putting my mind at ease. If you was going between companies for surgery this is your sign to book with Maya Medical.
Choosing Mayamedical was an amazing experience! Very happy with my results so far and my experience. Everything was sorted and everyone was so kind. Highly recommend A+++++
I will tell you about the beautiful experience I had choosing Maya medical. From the first moment I was welcomed very warmly and at the same time very professionally. The first interaction was with my coordinator Dilara. She is wonderful and I want to thank her for the patience she had with me. I am a fearful person, I worry and ask for a lot of details. Dilara was very kind and gave me the necessary details about the operation and anesthesia. She also gave me complete information about the price, hotel and everything about post-surgery care. In other words, professionalism.
I have no words to describe how my visit to this clinic went. It was an extraordinary experience. From the moment we arrived at the airport, we were waited for, we were taken by car to the hotel. In the morning I was greeted by Yagmur, my coordinator. She welcomed me and went to the clinic.She did everything possible to help me relax because I was a little scared. She is really charming and very professional. The clinic is very clean, professional staff. The room is very nice , looks like a hotel room.
As for Dr. Erkan, all I can say is that he is an extraordinary man. Very attentive to details, very responsive to my needs. A professional and I am happy that I chose him because the result of the breast reduction, reconstruction with a lift came out wonderful. I waited for years because I was afraid, but I am very happy with the result and the choice I made.
Post-operative care is very important. Doctor Erkan made sure that the nurse came to the hotel, changed my bandage and made sure that everything was fine. Havva is the nurse who took care of me afterwards and I want to thank her for her patience and for teaching me how to I’ll take care of it later. The result is extraordinary. As for the hotel, I can say that the area where we stayed is Taksim and it is gorgeous. The hotel is elegant, clean, the food is extraordinary. Thank you to all team .
I would 100% recommend Maya Medical. If I could I would give them more than 5 stars
My patient coordinator Yagmur always kept me updated and I could ask her anything and she would answer it straight away over in the UK and whilst I was over there for my surgery.
My surgeon was Dr Erkan Yüce who made me feel so comfortable and relaxed, I’m so pleased with my results so far ( breast uplift )
I also want to thank Nurse Havva, she really couldn’t do enough for me, she is so caring and I could ask her anything. She is still checking up on me now, after having my surgery 4 weeks ago. If I was to have surgery again I would a million percent use Maya Medical again!
Thank you so much to you all!
Mia x
My entire journey with Maya Medical was amazing from start to finish!
Initially I spoke to Dilara who answered any question I had throughout the point of my initial enquiry to booking my surgery. Dilara made sure she was available to talk to me at all points during the day and explained the different packages in detail to me.
I can’t thank Zehra enough, my patient coordinator, who looked after me from the second I arrived in Istanbul. Zehra attended all my appointments with Dr Dogan with me, translated any information needed and answered all my questions pre and post surgery. Having all my transfers organised made the whole journey so smooth and took away any stress I could’ve had during my time in Istanbul.
My nurse Havva was absolutely incredible! She came to visit me every day after my surgery, supported me in the shower, took me to get my hair washed and even took me and my mum into the city centre to go shopping! Havva took such good care of me, she really went above and beyond to look after me.
My aftercare once back in the UK has been amazing too. Havva is always available to answer any questions I have and is still supporting me to make sure I am taking the best care of myself enough my recovery.
I can’t fault Maya Medical, Dr Dogan or any of the hospital staff in anyway and could not recommend them more!!
Thank you for everything x
Amazing experience with Maya Medical and Dr. Erkan Yüce!! I am so happy with my results so far. The Nurse Havva has been so helpful throughout the process as well as Yagmur. I can’t thank them both enough, for how kind and supportive they have been. I would definitely recommend Maya Medical
Fantastic experience. Havva and the nursing team made sure to make me feel comfortable and looked after the whole time. Would defiantly recommend Maya medical
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