Clinic Review 2024

Voila Health Tourism Review

Expert review from Lisa Smith (updated 2024) + Patient reviews collected bi-weekly from:

Voila Health Tourism is a renowned healthcare provider that offers a wide range of services, including hair transplant procedures, in Istanbul, Turkey. In this comprehensive review, we will take you through the step-by-step journey with Voila Health Tourism, giving you an insight into the booking process, pre-operational consultations, arrival and accommodation, the facility itself, the surgery and doctor involvement, as well as the aftercare provided.

Voila Health Tourism Rating

Expert Review

2.7 / 5.0

Patient Reviews

4.2 / 5.0

Booking Process
Pre-Operational
Arrival & Accommodation
Facility
Surgery & Doctors
Post-Operational
2.7

Expert Review

Voila Health Tourism Review Summary

This review was originally published in August 2023 and has been updated in January 2024 to ensure its relevance and accuracy.If you have any feedback about Voila Health Tourism or want to talk to former patients of Voila, post it in the Hair Back App.

Our Experience with Voila Health Tourism: Step-by-Step

Voila Health Tourism’s website immediately captivates with its sleek design upon landing. Navigating the site is effortless, thanks to its user-friendly layout, ensuring an optimal browsing experience. While the website clearly delineates the offered procedures, the absence of specific details about the surgical team raises initial concerns.

In contrast to some other clinics, Voila Health Tourism Clinic stands out by providing explicit instructions on obtaining a personalized quotation, underscoring the importance of individual assessments for accurate pricing. This approach guarantees clients a tailored package based on their specific needs, although the lack of upfront pricing may leave potential patients in a state of uncertainty.
 

The clinic offers various contact options, including a form on their website where you can provide your name, email, and phone number for them to reach out. Additionally, they can be reached via WhatsApp chat and Instagram. However, the responsiveness across these channels varied; they promptly replied to my Instagram message, responded to my WhatsApp message a few hours later, while the message I left on their website form remained unanswered. In this Voila Health Tourism review, I will concentrate on evaluating their hair transplant procedures and related services.

Voilahealthtourism.com Contact form

Booking Process

2 / 5

Voila Health Tourism’s booking process appears straightforward. By providing necessary details and photographs, prospective patients initiate the customization of their hair transplant package. However, the absence of a predefined price list could be a point of contention for individuals seeking transparent cost information before committing to the procedure.

However, after you contact them and provide more details on what you seek to change about your hair loss experience, a consultant will give you the hair transplant options that are most adapted to your needs.

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Pre-Operational Consultations

2 / 5

Prior to the actual procedure, Voila Health Tourism guarantees that each patient undergoes comprehensive pre-operative consultations. These consultations are carried out by highly experienced doctors who carefully evaluate the patient’s hair loss condition, engage in discussions about the desired results, and formulate a personalized treatment plan.

Arrival & Accommodation

3 / 5

One of Voila Health Tourism’s Clinic’s strong points lies in its accommodation offerings. Clients are assured of a comfortable stay in a 5-star hotel, coupled with VIP transfers for a seamless experience. The inclusion of these amenities reflects the clinic’s commitment to providing a luxurious and stress-free environment for its patients.

However, the website doesn’t specify whether meals are included in these packages, which could be an important factor for clients planning their budget. Clarification on this aspect is essential to avoid unexpected costs during the stay.

Facility

2 / 5

The Voila Health Tourism Clinic website showcases their commitment to patient comfort, with mentions of ergonomic chairs, entertainment, and meals. However, I believe that there could be more specific details concerning these amenities. Transparency regarding the comfort and facilities provided can play a crucial role in easing potential patients’ concerns.

Voila Clinic highlights its commitment to providing high-quality treatments with advanced technologies. While they mention these technologies, specific details about them, such as Laser Measured Hairline or Density Measurement, are not provided on the website. More information about these technologies can help clients understand the procedures better.

The hair transplant procedure usually spans a duration of 4 to 8 hours, a timeframe largely contingent on the quantity of grafts being transplanted. Employing cutting-edge technology and equipment, the internationally accredited facility ensures the utilization of the latest advancements in hair transplant techniques.

With an A-License certification, the clinic upholds stringent standards of sanitation, prioritizing the well-being of every patient. Each individual is assigned a private room, enhancing their comfort and ensuring a personalized and dedicated care environment.

Voila Health Tourism

Surgery & Doctor Involvement

4 / 5

Voila Health Tourism provides an overview of the hair transplant procedures they offer, including FUE and DHI. There is also detailed information about the surgical team’s qualifications and a user-friendly presentation of each specialist on their social media channels (as seen on a highlight called “Our Doctors” on their Instagram account, for instance). However, I believe there should be more available information concerning the presence of translators.

Aftercare

3 / 5

While Voila Clinic mentions aftercare services as part of their packages, with mentions of painkillers and additional medications, the specific components of their aftercare package remain undisclosed, at least this is what I saw upon consulting the information available on their website. Clear communication about post-operative care, including the provision of aftercare products and consultations, is essential for ensuring a smooth recovery process.

However, after looking up the rest of their social media channels, such as TikTok , YouTube and Instagram, there are several videos and pictures of patients that agreed to share the details of their hair transplant/recovery process, which makes up for valuable information to any potential future patient of Voila Health Tourism and is undoubtedly reassuring.

conclusion expert review

Lisa writer at hairlinetransplantturkey.com

We Rate Voila Health Tourism

2.7/5.0

Upon investigating Voila Health Tourism’s TrustPilot reviews, a slightly concerning pattern emerges. While most reviews are positive, there are alarming 1-star testimonials that demand attention. Several clients reported distressing experiences, including inadequate post-operative care leading to complications, lack of transparency, and unprofessional conduct.

Voila Clinic has faced some criticism for its lack of transparency and misleading practices, with clients expressing frustration over insufficient information about procedure risks, leading to unpleasant surprises. Numerous reviews detail inadequate post-operative care, citing unresponsiveness, dismissiveness, and negligence from clinic staff. TrustPilot reviews highlight significant gaps in patient care and ethics at Voila Health Tourism, urging potential clients to approach with caution, conduct thorough research, and consider these testimonials seriously before deciding on cosmetic procedures.

While Voila Clinic demonstrates potential, the existing challenges in transparency, communication, and patient care must be addressed to ensure a positive and safe experience for all clients. Prospective patients are strongly urged to approach Voila Clinic with skepticism, conduct comprehensive research, and consider the testimonials seriously before making any decisions. Engaging in open communication with the clinic and seeking detailed, written assurances regarding all aspects of the procedure and aftercare is essential to mitigate potential risks and ensure a satisfactory outcome.

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What do others think about Voila Health Tourism?

Voila Health Hair Transplant Reviews

Patient reviews collected bi-weekly from:

4.8
Rated 4.8 out of 5
4.8 out of 5 stars (based on 433 reviews)
Excellent93%
Very good2%
Average1%
Poor0%
Terrible4%

Brustvergrößerung bei Herr Dr. Ekrem Güles

Rated 5.0 out of 5
March 3, 2025

Ich wurde von Herr Dr. Ekrem Güles operiert und habe eine Brustvergrößerung mit Bruststraffung bekommen. Ich bin total begeistert vom Ergebnis und auch vom Arzt selbst. Er ist total zuvorkommend und patientenorientiert. Er hat sich genug Zeit für jeden Schritt genommen und uns besonders fühlen lassen. Von A bis Z verlief alles super, ich wurde immer von jemandem aus dem Team begleitet, weshalb ich mich nie alleine gefühlt hatte. Außerdem wurde ich bei dem ganzen Prozess von der lieben Canan begleitet, eine deutschsprachige Koordinatorin. Ich konnte Sie jederzeit bei Fragen und Anregungen erreichen. Ich bedanke mich herzlich bei Herr Doktor Ekrem, Canan und bei dem gesamten Team für die schöne Zeit bei Voila!!!

Kübra Ökmen

10/10 can not fault it ..Dr Furkan who…

Rated 5.0 out of 5
February 27, 2025

10/10 can not fault it ..Dr Furkan who done my surgeries is an absolute legend and a perfectionist in what he does …The hospital and the hotel are immaculate..The nurses and hotel staff can not help more than they do ..Big shout to voila nurse Sandra at Marriott hotel who looked after me and spoke perfect English ..I’ll def be telling my friends and family and one million percent will I’ll be coming back

Thank you to you all

Louise Brannan

Surgery 360 lipo chin lipo and bbl …

Rated 5.0 out of 5
February 25, 2025

Had surgery Wednesday and everything was amazing surgeon nurses after care was all 10/10 hotel and food was absolutely beautiful I couldn’t recommend any more then I do

I’m so happy with results now already I can’t wait for long term

Thank you to all of you

Jade Hardwick

Zufriedenheit auf ganzer Linie!

Rated 5.0 out of 5
February 24, 2025

Das gesamte Team ist herzlich, besonders meine Dolmetscherin Canan, die mir alles auf deutsch übersetzt hat in Gesprächen mit den Ärzten. Der Ablauf und die Organisation sind sehr gut vorbereitet. Vom Transfer zum Hotel und Krankenhaus und Flughafen, bis hin zur Versorgung der tollen Krankenschwestern im Krankenhaus und Hotel. Ich bereuhe meine Entscheidung eine bariatrische OP über die Voila Health Tourism gemacht zu haben keine Minute lang! Vorallem wird man über eine WhatsApp Gruppe im Nachhinein weiter betreut, was mir noch viel mehr Sicherheit bereitet! Fragen werden jederzeit beantwortet. Ich danke euch von Herzen für alles! DANKE DANKE DANKE

Kann ich jedem nur weiterempfehlen!

JayC

Dr Mehdi

Rated 5.0 out of 5
February 12, 2025

Aujourd’hui , je tiens à exprimer ma plus profonde gratitude et mon admiration envers le Dr Mehdi, dont l’expertise et l’engagement m’ont offert des résultats bien au-delà de mes espérances

Les résultats obtenus parlent d’eux-mêmes : non seulement ils ont dépassé ce que j’avais espéré, mais ils témoignent aussi du dévouement et de la passion qu’il met dans son travail. Ce n’est pas simplement un médecin compétent, c’est un véritable professionnel qui place l’excellence et la satisfaction de ses patients au cœur de sa mission.

Merci, Dr Mehdi, pour votre travail exceptionnel et pour avoir transformé mes attentes en une réalité encore plus belle.

Je ne peux que vous recommander chaleureusement à tous

Je tiens aussi à remercier l’équipe de soin, les infirmières et toute l’équipe qui ont été au TOP !

Merci à vous

S

So glad I chose Voila!

Rated 5.0 out of 5
February 11, 2025

I am so glad I chose Voila for my BBL & mini tummy tuck. Everyone took care of me so well. The nurses are so lovely and we’re there within minutes if I ever needed them. My surgeon was Dr Mehdi and he did an amazing job I’m so happy with my results so far.

Elissa Lee

Overall Care

Rated 4.0 out of 5
February 10, 2025

Dr. Furkan is a great surgeon as a whole and great personality. This is my 2nd surgery with him and I also introduced a friend that did her surgery about same time. He was able to reassured me and the surgery went well.

I did 360 body lift and I did asked his Drs during consultation if my bum will be extremely flat after my procedure and he said No, I’m now flat more than pancake because they took some skin from the bum and no shape up and with 360 you are suppose to give the bum a shape up; I know this cos I did my research before my surgery.

I’m not very happy because if they had told me then I will have added skinny BBL not leaving me looking flat flat with no shape at all at the back. In addition, main issue is my aftercare whatapp team, they have 0 empathy, I had complication 3rd day arriving back home, some of my incisions opened at the back and these people literally ignored me from when I sent them pictures till next day late in the afternoon after I’ve already attended the clinic here they now replied. Since then nobody messages to check on me unless I send them pictures and then i stopped because nobody seems to be interested in following up to check if I’m ok.

I spent lot of money on that because I couldn’t take that to NHS to fix for me since I chose to leave the country to have surgery done.

I was quite disappointed with their response & behaviour, I even raised my concern and messaged about their nonchalant and they read and ignored. Obviously I’m not in their country anymore so they don’t care, forgetting that referral & word of mouth is very important too. I’m a returnee & someone that have referred them so I’m quite disappointed with the level of aftercare communication i received unless they have selected client they care for but definitely I got the worse.

Will I choose Dr Furkan again, yes but I’ll appreciate transparency to manage expectations instead of wanting patients to come back again immediately when they can’t achieve what they want and for his aftercare team I got the the ones that don’t care in my 2nd round.

Looking at the responses from my review, I did asked during my consultation and if I was told then I would have added skinny bbl although that might had been hard cos Dr Furkan said I had no fat during my drawing as I lost more weight.

Please before responding make sure, you do your findings about my communication with aftercare team. I even reached on IG without no response. There was never a time anyone reached out to me unless I do. My previous aftercare team was much better. Dr Furkan cannot do everything by himself but he did his part with the surgery, I might not be happy due to the bum but he does his job well and his team too should match that energy and deliver same care.

Abi

I was very scared and nervous but all is well

Rated 5.0 out of 5
January 29, 2025

I was very scared and nervous, this is my first ever surgery. and it went well! i look great just like i wanted and the after care team are great! i couldn’t have gone somewhere better! Thank you so much Dr. Furkan and to all the staff that has taken care of me and made this experience easier! If anybody is thinking about choosing Dr.Furkan this is YOUR SIGN!!

Angelina Elliott

My experience with Voila.

Rated 5.0 out of 5
January 20, 2025

This is my second time having surgery with Voila, the truth is that the first time I was delighted, that’s why I didn’t want to change clinics, and I also had surgery with the best BBL doctor in Istanbul, Dr. Furkan, a person who makes you feel confident the first time you see him, he made me feel calm and assured me that I would really like the result, I’m 4 days post-surgery and I can’t wait to see my results, from the moment I arrived in Istanbul, the nurses, the masseuse, they are all lovely people who were there to help me 24/7

I am very grateful to my doctor and the Voila team. They are the best and I will always recommend them

latefa amallal

My Lipo 360 and Hip Fat Injections…

Rated 5.0 out of 5
January 6, 2025

My Lipo 360 and Hip Fat Injections Experience

I recently underwent Lipo 360 (liposuction on my stomach, back, and arms) combined with a fat transfer to my hips, performed by Dr. Furkan through VOILA Health Tourism in Turkey. I spent nine days there, and overall, it was a challenging yet positive experience.

Why I Chose This Surgery

I’m a young woman with a slim-normal build. 166cm Before the surgery, I weighed about 72–74kg and struggled with stubborn fat on my stomach, back, and arms that I couldn’t get rid of through exercise. Additionally, I wanted to smooth out my hip dips for a more balanced and natural look. My goal was not a dramatic change but a proportional body shape.

A friend who had a great experience with Dr. Furkan recommended him, and after researching his expertise in plastic surgery, I felt confident choosing him. I prepared two months in advance by adjusting my diet and exercise routine, managing to lose about 8–9 kg. By the day of the surgery, I weighed 64 kg. I understood that liposuction isn’t a weight-loss procedure but rather a way to contour and reshape the body.

Arrival and Surgery

VOILA Health Tourism organized everything professionally. I traveled alone from Munich, which was nerve-wracking for such a major surgery, but the team made me feel supported. Upon arrival, I was picked up at the airport by a private chauffeur and taken to my hotel.

The day before the surgery, I met Canan, the coordinator, who was very helpful and made the process smooth. Her support and professionalism added to the overall positive experience. I also had a quick consultation with Dr. Furkan. He listened to my goals and immediately understood what I wanted: a natural, proportional look. No unnatural mega body shape. He suggested slightly overfilling my hips to account for the fat that would dissolve over time, which made sense. His professionalism reassured me, and I felt confident in his approach.

The surgery itself went smoothly, but the first four days of recovery were very very challenging. The swelling and bruising were far worse than I anticipated, and it was difficult to move around. During this time, I was absolutely dependent on the nurses for everything—getting out of bed, moving around, and managing the drainage tubes. The nurses, especially Irem, İram, and Sheyda, were incredibly kind, patient, and supportive, and I truly couldn’t have managed without them.

While my hotel stay was comfortable and breakfast included, the food delivery policy was a major inconvenience. After surgery, I relied on food delivery for lunch and dinner as it was more affordable and offered variety. However, the hotel wouldn’t allow drivers to bring food to my room, so I had to pick it up from the lobby myself.

This was especially difficult during the first four days post-op when I was swollen, in pain, and wearing drainage tubes. Walking to the lobby in that state was both uncomfortable and unnecessary. I strongly recommend that VOILA Health Tourism work with the hotel to arrange better support for patients in those critical early days. By day five, it’s manageable and I was able to take care of myself.

Results and Recovery

Now, ten days post-op, I’m happy with the results. The incisions are tiny—less than a centimeter each—and I’m confident the scars will fade completely. Considering the multiple areas I had treated (stomach, back, arms, and hips), the minimal scarring is impressive.

The lymphatic drainage massages were crucial for my recovery. I booked five sessions with the physiotherapist, who was very skilled and focused on reducing swelling and making me more comfortable. I would highly recommend these massages, as they made a significant difference in how I felt post-surgery.

I was also pleasantly surprised by how quickly I regained mobility in my arms. Despite the swelling, I was able to lift light objects like my suitcase within a few days, which was reassuring.

On my last day, I had a quick check-up with Dr. Furkan. He was calm, attentive, and reassuring, explaining that the swelling would continue to subside over the next few weeks. It was a simple yet professional way to wrap up the process, and I left feeling confident about my recovery.

Dr. Furkan is an experienced and attentive surgeon who delivered exactly what I wanted. The nurses, especially Irem, İram, and Sheyda, were incredible and made my recovery much easier with their kindness and care. Also much love to the nurses in the hospital. Angels

While the first few days were tough, I’m confident the results will continue to improve. If you’re considering any body contouring or fat injections, I highly recommend VOILA Health Tourism and Dr. Furkan. If I decide to have another procedure in the future, I’ll definitely return to him.

Lucia Doleros

Perfect!

Rated 5.0 out of 5
December 30, 2024

Hi, my name is nancy and I come from London for my procedure with doctor Forkan. From the first to the last day of procedure, everything 5 stars! Feel so comfortable, nurses come in a second to help. I would really recommend this place to people and before I go, I wish I had more treatments here. Maybe next year I’ll come back for my sister in law’s tummy tuck. It feels like your a baby in safe hands in the hospital

Neelo

Ich wurde am 25.12.2024 operiert von dr…

Rated 5.0 out of 5
December 27, 2024

Ich wurde am 25.12.2024 operiert von dr Furkan Certel und bin sehr sehr überrascht von dem Ergebnis was ich bis jetzt habe. Er hat meinen Erwartungen übertroffen und ich habe mir nicht gedacht dass er aus meinen Körper so ein krasses Ergebnis bekommt. Er ist ein Seher herzlicher Arzt. Sein Team ist sehr Aufmerksamkeit immer für einen da. Traumhaft alles

Eia

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Voila Health Background Information

Team

Meet the Founders: Dr Furkan Certel and Nazil Certel

Founded in 2021, the clinic may be relatively new, but its medical teams and coordinators boast extensive experience in their respective domains. Dr. Certel, a graduate of Istanbul University in 2009 with a specialization in Anaesthetic, Plastic, and Reconstructive Surgery, earned recognition from the European Board of Plastic and Reconstructive Surgery in 2016 with his EBOPRAS certificate.

In addition to Dr. Certel, the clinic collaborates with several contracted doctors, each a specialist in their fields, encompassing plastic surgery, ENT, Bariatrics, and IVF. The entire medical team, as well as the support staff at Voila Health Tourism, brings a wealth of experience to ensure comprehensive and proficient services.

Before and After Pictures

Voila Medical Tourism Hair Transplant Before And After Results

While exploring Voila Health Tourism, we came across a collection of Before and After hair transplant pictures that effectively showcase the outcomes of their procedures. Regrettably, the provided information lacks details regarding the number of grafts employed to achieve these visible results.

 

Getting a Hair Transplant in Istanbul Was Never Easier

Methods and Treatments

Voila Hair Transplantation Methods And Treatments

The clinic specializes in Direct Hair Transplants (DHI) and Follicular Unit Extraction (FUE) procedures, utilizing the advanced Sapphire FUE Transplant method.

In DHI (Direct Hair Implantation), a specialized tool, known as the Choi pen or implanter pen, is employed. This technique involves individually extracting hair follicles from the donor area, making it particularly advantageous for individuals in the early stages of hair loss seeking a protective solution through hair transplant surgery.

FUE Hair Transplant represents a minimally invasive approach aimed at achieving natural results. This technique involves densely implanting more hair, incorporating both single hair and multi-grafts. What sets the Sapphire method apart from standard FUE hair transplants is the use of a sapphire blade, proven to cause less tissue damage and facilitate faster healing.

Costs and Packages

Voila hair transplant cost and price - What is included in the hair transplant package?

The total cost of the package is contingent upon the specific procedure chosen and the number of grafts to be transplanted. To receive a quotation for a hair transplant Turkey package from Voila Clinic, prospective clients are required to furnish their details along with four head pictures. Following this, a consultant will craft a personalized package.

Typical inclusions in Voila Clinic Turkey packages consist of:

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Understanding Hair Loss

Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.

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Your Questions
Answered

You can find Voila Health Tourism on Youtube, Instagram, TikTok and WhatsApp.

No, all procedures are carried out at its specialised clinic in the cosmopolitan neighbourhood of Atasehir, in Istanbul.

Yes. Their certificate is displayed on the clinic’s website.

Contact Hairline Transplant Turkey

Our dedicated team of experts is readily available to assist you. Whether you have inquiries about the cost of hair transplantation or the procedure itself, feel free to reach out. You can either give us a call or complete the contact form, and we’ll be delighted to provide the information you need.

Additionally, if you prefer, you can leave your contact information, and we will promptly get in touch with you.

Let us answer your questions

Last updated in Feb, 2024

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