Expert review from Lisa Smith (updated 2024) + Patient reviews collected bi-weekly from:
CapilClinic, a renowned healthcare provider with branches in Istanbul, Turkey, Spain, and the UK, specializes in hair transplant procedures, claiming to be pioneers within the STEM cells hair transplant procedures in Europe. Our detailed review will concentrate specifically on the CapilClinic located in Istanbul, providing you a comprehensive exploration of the journey. We’ll offer insights into the whole hair transplant process, step-by-step, while also assessing whether STEM cell procedures are the latest, most attractive option for those seeking to get a hair transplant.
This review was originally published in December 2023 and updated in January 2024 to ensure its relevance and accuracy. If you have any feedback about CapilClinic or want to talk to former patients of CapilClinic, post it in the Hair Back App.
Embarking on a journey through CapilClinic’s digital realm, their website immediately captivates with a sleek design, ensuring an effortless navigation experience. While detailing their offerings, CapilClinic distinguishes itself by providing explicit information about their experienced medical team, boasting over 10 years of expertise in hair transplants. Offering procedures like FUE/DHI in Istanbul starting from 2190€, CapilClinic stands out as a pioneer in the field, introducing STEM CELLS treatment—a groundbreaking advancement in hair transplant technology. Unlike many clinics, CapilClinic is transparent about pricing, detailing three distinct procedures with clear descriptions.
4 / 5
CapilClinic simplifies the booking process, requiring prospective patients to furnish essential details and photos to kickstart the customization of their hair transplant package.
Upon requesting a quote through a phone call or completing their form, the clinic promptly contacts you, seeking additional information about your specific hair loss concerns. A dedicated consultant then presents tailored hair transplant options aligned with your individual needs.
2.5 / 5
Sadly, upon consulting CapilClinic’s website, there doesn’t appear to be any clear information on the consultations that precede the actual operation.
Of course, all of my questions were promptly answered after contacting CapilClinic’s team via WhatsApp, however the website could definitely benefit from some supplementary information in that regard, as this may be a decisive eligibility factor for many potential clients.
3.6 / 5
One of CapilClinic’s strong points lies in its accommodation offerings. Clients are assured of a comfortable stay in a 4 or 5-star hotel, depending on the package they opt for, coupled with private transfers for a smooth experience. The inclusion of these amenities reflects the clinic’s commitment to providing a luxurious and stress-free environment for its patients.
However, the website doesn’t specify whether meals other than breakfast at the hotel are included in these packages, which could be an important factor for clients planning their budget. Clarification on this aspect is essential to avoid unexpected costs during the stay.
4 / 5
The CapilClinic website showcases their commitment to patient comfort, with mentions of leading-edge technology and a space at the hotel Holiday inn kadıköy. However, I believe that there could be more specific details concerning the clinic’s amenities. Transparency regarding the comfort and facilities provided can play a crucial role in easing potential patients’ concerns.
CapilClinic highlights its commitment to providing high-quality treatments with advanced technologies. There are also specific details about these technologies, with in-depth explanations on FUE Sapphire, DHI or Stem Cell transplants.
However, there are no details concerning the duration of the actual hair transplant procedure. Perhaps this will depend on the quantity of grafts being transplanted in each specific case. Nonetheless, some examples could help CapilClinic’s potential clients to better understand this process.
While CapilClinic upholds stringent standards of sanitation and demonstrating their commitment to guarantee the well-being and comfort of their patients, there is no provided information on whether each client can benefit from a private room at the clinic, on the day of their surgery.
3.3 / 5
CapilClinic provides a thorough overview of the hair transplant procedures they offer, including FUE and DHI. There is also detailed information about Dr. Oguz Kayiran, who is in charge of the Istanbul clinic, and his remarkable qualifications in the domain of plastic and aesthetic surgery. However, I believe the website could benefit from a presentation of the rest of the medical team as it is unclear who besides Dr. Kayiran will be carrying out the surgeries. It is also unclear if the medical team speaks English.
4 / 5
While CapilClinic mentions aftercare services as part of their packages, I believe there could be more information on how many follow-up consultations are included and if not more than one, what their cost would be, as this is not clear.
On a positive note, there is an extensive gallery of before and after pictures of patients that agreed to share the details of their hair transplant and subsequent recovery process, which makes up for valuable information to any potential future patient of CapilClinic and is quite reassuring.
3.6/5.0
Following a careful examination of CapilClinic’s TrustPilot reviews, we concluded that although most reviews are positive, there are a few 1-star testimonials that report inadequate post-operative care and results that do not live up to what was initially promised.
Concerning their claim of being pioneers in the usage of STEM cells applied to hair implant procedures in Europe, and upon conducting a thorough research, we discovered that there is no sufficient amount of evidence in patients that have underwent this procedure in order to reach a conclusion on how recommendable it might be. This is mostly due to how recent STEM cell hair transplants are, which makes it difficult to assess whether this is truly a safe option for those seeking to get a hair transplant.
Although CapilClinic seems promising, resolving current issues in communication, and patient care is crucial for ensuring a positive and secure experience for all clients. Prospective patients are advised to approach CapilClinic after conducting thorough research, and carefully evaluate testimonials before reaching a decision.
It is vital to engage in transparent communication with the clinic and request detailed, written assurances regarding every aspect of the procedure and aftercare to avoid potential risks and guarantee the desired outcome.
Pides un cálculo de folículos por la web, al minuto me contacta una comercial llamada Carolina pidiéndome rápidamente datos personales y fotos para que los doctores me hagan una valoración en un máximo de 10 días y después de más de un mes de espera nadie se ha puesto en contacto conmigo nuevamente y dudo que lo vuelvan a hacer si no contacto yo con ellos primero.
Cuando tienen clientes de sobra, no se preocupan por ti lo más mínimo.
Después de 15 días estoy muy contento del resultado. Agradecer a todo el equipo médico y asesoramiento su profesionalidad y cariño en todo momento.
Muy contento, atención personalizada continua, muy amables, desde el primer día hasta después de la operación.
Satisfecho al 100%, lo recomiendo.
No he tenido una buena impresión de la atención, he sentido que me han despachado sin buscar un entendimiendo o una negociación de lo que busco con lo que ellos pueden y estan dispuestos a hacer. Es un “es lo que hay” no lo veo muy funcional para captar nuevos pacientes. En 5 clinicas previas a esta se ha negociado con un buen feedback. Desde mi opinion, no la recomendaria nada.
Bonne expérience, facilité et bon suivi client je recommande
La cirugía fue espectacular y todo el proceso a posteriori también. Estoy muy contento con el resultado.
Muy contento con los primeros resultados, y el trato.
Gracias
Molt bona clínica i un tracte personalitzat molt bo. L’atenció post operatòria perfecta.
Muy buena experiencia los recomendaría la
Mejor clínica sin duda de injerto capilar recomendable al 100%
Me operé hace relativamente poco en CapilClinic y la verdad es que estoy muy contento de la elección que tomé.
Para ser una intervención que tiene cierta duración la verdad es que la mañana se me pasó muy rápida y todo el procedimiento fue muy ameno.
Gracias a la Dra. Diana y al equipo de Aiara, Mónica, Sonia, Martín y Diana por haber estado conmigo en el procedimiento, por su asesoramiento, su profesionalidad, su gran trabajo en la cirugía y hacer que todo se pasase en un plis. Gracias a Elisa por todos sus consejos post-operatorios y resolver todas mis dudas cuando surgieron.
Grandes profesionales todos.
¡Estoy deseando que pase un poco más de tiempo y ver los resultados finales!
¡100% recomendable!
Experiencia estupenda
Date of experience: August 08, 2024
Founded around 10 years ago in Barcelona, Spain, the clinic and its medical teams and coordinators boast extensive experience in their respective domains. The Doctor behind the direction of the Istanbul clinic is Dr. Oguz, a graduate of the University of Ankara in 2001 with a specialization in Plastic, Reconstructive and Aesthetic Surgery, and with a vast work experience in the UK. The entire medical team, as well as the support staff at CapilClinic seems to bring a considerable wealth of experience to ensure comprehensive and proficient services.
While exploring CapilClinic, we came across a vast compilation of Before and After hair transplant pictures that effectively showcase the outcomes of their procedures. It is not clear how many grafts were used in each case, but according to the website, the maximum amount per transplant is 4000.
CapilClinic specializes in DHI and Sapphire FUE Transplant methods.
In DHI (Direct Hair Implantation), a specialized tool, known as the Choi pen or implanter pen, is employed. This technique involves individually extracting hair follicles from the donor area, making it particularly advantageous for individuals in the early stages of hair loss seeking a protective solution through hair transplant surgery.
FUE Hair Transplant represents a minimally invasive approach aimed at achieving natural results. This technique involves densely implanting more hair, incorporating both single hair and multi-grafts. What sets the Sapphire method apart from standard FUE hair transplants is the use of a sapphire blade, proven to cause less tissue damage and facilitate faster healing.
Furthermore, CapilClinic offers the possibility to add a Stem Cell treatment to their clients’ FUE or DHI hair transplants.
The total cost of the package depends on the specific procedure chosen and the number of grafts to be transplanted. To receive a quotation for a hair transplant Turkey package from CapilClinic, potential clients are required to provide their personal information along with head pictures of their scalp from all sides.
Typical inclusions in CapilClinic packages consist of:
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
You can find CapilClinic on Youtube, Facebook, Instagram, and WhatsApp.
Yes, all procedures are carried out within the premises of theFlorence Nightingale hospital, located in the central neighbourhood of Kadiköy, in Istanbul.
Yes, they are JCI certified, as described on CapilClinic’s website.
Our dedicated team of experts is readily available to assist you. Whether you have inquiries about the cost of hair transplantation or the procedure itself, feel free to reach out. You can either give us a call or complete the contact form, and we’ll be delighted to provide the information you need.
Additionally, if you prefer, you can leave your contact information, and we will promptly get in touch with you.