Expert review from Tom Davis (updated 2023) + Patient reviews collected bi-weekly from:
While Dr Serkan Aygın is an experienced practitioner in providing hair transplant in Turkey, does the Dr Serkan Aygın Hair Transplant Clinic offer as much as you would expect? Read on and discover what this review has to stay.
Expert Review
1.7 / 5.0
Patient Reviews
2.0 / 5.0
The initial release of this review for Dr. Serkan Aygın Clinic dates back to June 2018. In order to maintain its relevance and precision, the review has been revisited and updated in August 2023. We’ve included feedback from users and now offer you the opportunity to contribute your own review directly. Should you desire to connect with past clinic patients and share your insights, you can do so through the Hair Back App.
Let’s take a closer look at how the customer experience at the Serkan Aygin website unfolds. During my (Tom’s) visit to the Dr. Serkan Aygın hair transplant clinic website, I was immediately drawn to an enticing offer for a complimentary hair transplant analysis that promised to take just a mere 2 minutes of my time. The website offered various ways to get in touch, including a contact formor reaching out via WhatsApp.
The 2 minute analysis turned out to be a standardized form. Quite similar to the form we use on this site to calculate hair transplant cost. This kind of form proves to be effective for individuals who may be hesitant about undergoing a hair transplant and seek an initial interaction that isn’t overtly sales-oriented. Nonetheless, I had hoped for a swift response based on the information I provided in the form; unfortunately, that wasn’t the outcome.
Speaking from my perspective as someone who has undergone a hair transplant, I believe that every clinic stands to benefit from providing clear and transparent price lists early on in the process. Patients shouldn’t have to search for this information; it should be readily available.
2 / 5
When you visit the Dr Serkan Aygın hair transplant clinic website, you will find the offer for a free hair transplant analysis, which takes all of 2 minutes! To request an online consultation, you can use the contact form to which you need to attach photos. Directions are provided on which photos to send with the form. You can also contact via WhatsApp. The site indicates that Dr Aygın will perform the consultation. Following this, one of his assistants will contact you to discuss the procedure, clarify expectations and make arrangements for your visit to the Dr Serkan Aygın clinic.
It is a little confusing when you open the site as to whether the hair analysis is part of the online consultation, which it isn’t. You need to apply for that separately. The site has a lot of relevant information as to the procedures offered with interesting, informative blog posts and a comprehensive FAQ section. Unfortunately what it does not have is a price list anywhere on the site.
1 / 5
The website does offer a lot of information about what to expect pre-procedure and during the procedure—using a question and answer format to cover this wide subject. In fact, there may be a little too much information to take in one go. Every page has its question and answers which tells you a lot about the subject of hair transplantation, but nothing on hair transplant packages.
The site does not indicate anything about what is included if you choose to have a hair transplant procedure at Dr Serkan Aygın’s clinic. Nothing about the financial costs, except general comments on why the procedures are cheaper in Turkey than elsewhere. Neither could anything be found about the accommodation or the transfers provided.
2 / 5
All patients should have had their photos seen by Dr Serkan Aygın, but then you are told an assistant will contact you. Presumably, it is at this point when you discuss the costs and packages.
The promise of VIP transfers, English speaking drivers and co-coordinators can be found on external reviews. These reviews are mixed on the standard of this service, from excellent to communication problems and late pickups. The only comment regarding a package is a comment on the site that says ‘even if you add accommodation costs to the billing…’ which leaves you asking is it included or not?
The Dr Serkan Aygın site does not provide any information on the available hotels, so, they could be from 2* to 5*, it’s a guessing game. It appears that all of this practical information is only discussed with the patients directly and not seen as an essential element to have on their website.
2 / 5
The images of the Dr Serkan Aygın clinic show a very well-designed and beautifully decorated environment. Based in the 32-storey Key Plaza in the Istanbul district of Şişli. This area is a central area of Istanbul on the European side and an easy ride to Taksim, and some of the famous historical sites.
The clinic itself is not a hospital and has not got an A-licence. It does offer a modern treatment room, maintained to high standards, alongside equipment providing Laser hair therapy, density measurement and donor selection tool. Lack of the A-licence means it does not have emergency services, and any health problems arising will entail the transfer of the patient to the nearest hospital.
4 / 5
Dr Serkan Aygın has an impressive CV. that is clearly stated on the website. There are references to his assistants and co-ordinators but no introduction to the medical team. The actual procedures are very well-documented as is the pre-operative patient guide, which clearly indicates what you should or should not be doing prior to the hair transplant procedure.
0 / 5
There is a comprehensive post-hair transplant guide on the site that covers from day 1 to 12 -18 months after the procedure, answering many questions on what to expect. The post-procedure hair wash is clearly documented and explains what to do and when. it also states Dr Serkan Aygın clinic will provide a shampoo and lotion to use in the first month following the procedure. The clinic also provides paperwork that contains detailed information on the hair transplant procedure.
1.7/5.0
Dr Serkan Aygın is an accomplished award-winning hair transplant doctor, and the clinic website reflects his knowledge and experience. The difficulty is, it’s too much information, in that it is overwhelming and spread over several pages.
The site offers several treatments including FUE & DHI for men and women, but if you are searching for prices and hair transplant packages, you will be left wanting, as neither are on the site. Nor are any costs for the hair transplantation procedures done at the Dr Serkan Aygın clinic available.
The website needs some work in providing information on the cost of procedures and what extras a patient has to pay. Information like are there any all-inclusive packages or is a deposit required? Included in the mission statement of the Dr Serkan Aygın clinic is a promise that there will be no additional charges above the quote provided. But what the quote includes is unknown.
Date of experience: November 26, 2024
Very organized/ professional/personable staff/up to standard of hygiene
Always attending to your need
Yet ,preferred more personalized care as too many patients all at once ,you feel you are at at conveyer belt.. was told of 30 patients undergoing the procedure, just for that am
Also hotel was way below my expectations.. 3 star at best
Would recommend use of The Marriott just adjacent to the clinic which eliminates all the commute back and forth and improves efficiency and cuts down on overhead cost for the practice
In the long term, would work on improving the non Turkish language barrier between the team and the patient.. it is frustrating to be in a 7 hour procedure not feeling that the communication both ways has been fully achieved/ understood
Most of the process has exceeded my expectations, but the main dissatisfaction was me not even glimpsing DR Serkan , the founder and expert,, not to say that my experience with Dr Emir Ali was very good
The practice should promote both physicians equally, so that the patient feels that he/ she is in the best hands
I have planned my procedure 6 months in advance wanting to see Dr Serkan based on recommendations from friends who were his patients, but was not accommodated as he was out the country and would have made alternative plans to meet with him had i known in advance , especially due to my busy schedule as a Cardiologist myself in the USA
I will definitely refer my friends/ patients/ family members and hoping thst the practice will continue to evolve
Amazing team and staff. Emre, Taskin, Nisa, the nurses, doctors and everyone made this process amazing. Highly recommended
The treatment, the team, and the support are all welcoming and clear, with professionalism being the standout quality. However, one important detail that was missing is that we should have been informed that we are working with Dr. Serkan’s team and would not have direct contact with him.
من اول يوم دخلت العياده متاز جدا
It was good experience.they took good care of me.my team was good.all the translators ,administration staff nursing staff ,everyone was good.
The overall experience was amazing. Dr Serkan and his team took their time to ensure everything set for my procedure. The staff was very welcoming.
World-class service very clean very efficient. I would never go anywhere else.
They are very professional and they are worried about their patients from start to end of the process .. i had great time Good Luck
Date of experience: November 18, 2024
**Sehr Sehr Sehr Sehr Schlechte Erfahrung mit Haartransplantation in dieser HaarFabrik**
Ich Hatte am 08.November meine Haar-OP bei dieser Klinik
Ich kann von einer Haartransplantation nur abraten. Die ganze Erfahrung war frustrierend und enttäuschend.
Die Beratung war anfangs noch ganz in Ordnung über Whatsapp und Telefon. und ich hatte das Gefühl, dass man Hier den Patienten(KUNDEN) individuell behandelt.
Man verspricht hier jemanden den Himmel auf Erden.
Sie Verkaufen sich auch nach aussen so.
Deswegen trägt die Klinik auch noch den Namen des Herrn Doktor Serkan Aygin, welchen wir nie zu Gesicht bekommen haben.
Hier würde eher der Name HairFabrik Istanbul Passen.
Sobald man die Zusage gibt und sich für eine OP bei Ihnen entscheidet, ist man nur noch eine Nummer!!!!!!!
Jeder der etwas Individuelles sucht würde ich abraten in diese Haarfabrik zu gehen.
Für Geheimratsecken würde ich sagen OK.
Am Vorgespräch mit dem „Doktor“, war ein Horror.
Der kommt und zeichnet mit dem Stift etwas auf dem Kopf.
Deine Wünsche sind nicht Willkommen der „Doktor“ reagiert extrem Aggressiv darauf.
Entweder so wie er will oder garnicht!
Man sagt dir wenn du nicht willst musst du nicht. Keiner Zwingt dich dazu sagen die.
Dabei vergessen die dass bei dem Patienten, so war es für mich zumindest, eine Welt zusammenbricht!!
aber das ist Ihnen SCH…. EGAL!!
Das man schon vor der Operation eine Anzahlung macht, sich von der Arbeit urlaub nimmt und den Flug selber bezahlt das ist IHNEN SCH….. EGAL.
So wie der Doktor will oder Garnicht.
Ich habe mich Hauptsächlich wegen meinem Kahlen Tonsurbereich für eine Operation entschieden
In Meinem Tonsurbereich wurde nicht ein Graft eingesetzt. Kein Einziges !!
Die sagen eiskalt wenn du nicht willst mach nicht, keiner Zwingt dich. Das habe ich Dort von all den Damen, Dolmetscherinnnen welche Deutsch sprechen zuhören bekommen.
Operiert wird man nicht einmal in dieser Klinik.
die Klinik trägt einen anderen Namen.
Immerhin waren das Team welches mich Operierte freundlich und entgegenkommend.
Die Schicken dich nach Hause Schampo und Lotion Nach der Operation. Ausser man Bezahlt es !!! zu einem Total Überteuerten Preis!
Ich bereue es, mich für diese Klinik entschieden zu haben und kann sie auf keinen Fall empfehlen.
Es war eine totale Zeit- und Geldverschwendung
Excellente clinique, je suis tres satisfait du résultat à 11 mois de l operation.
La prise en charge est parfaite, que ce soit au niveau des navettes, du traducteur, du suivi, de l hotel….
According to the website, hair transplants at the clinic take between 5 -6 hours. Watching the interesting videos of the procedures on the site, it does appear that Dr Serkan Aygın does the pre-consultation on the procedure day, but it appears an assistant does the extractions with supervision from the doctor. The team at the clinic is not introduced on the website, so how many other doctors there are or how well trained is unclear, although the mission statement does refer to, “specialized doctors, all experts in their fields.”
Dr Serkan Aygın has considerable experience in the field of hair transplantation—in practice since 1996. In addition to his BA in Medicine, he has a Masters in Clinical Pharmacology and Dermatology and is a member of the International Society For Dermatology. As one of the first doctors performing DHI hair transplant and FUE hair transplant procedures in Turkey, he has considerable expertise. This experience was honoured at the 2019 European Awards in Medicine receiving the award for Europe’s Best Hair Transplant Surgeon.
There are plenty of dr serkan aygin clinic photos available to view on the clinic website. The clinic also has active social media accounts on Facebook, Twitter, Instagram and YouTube. The Dr Serkan Aygin reviews on Trustpilot were from 90 reviews, 2018 -2020, the majority, 86%, were favourable with 14% from bad to ok. Several reviewers commented on the lack of involvement of Dr Serkan Aygın himself in the procedures.
The clinic offers hair transplantation services for men and woman, including beard and eyebrow transplants. The procedures used are FUE, Sapphire FUE and DHI. The clinic also offers hair mesotherapy & hair treatments for hair loss problems alongside LLLT, Low-Level Laser Treatment. LLLT is an FDA approved therapy that Dr Serkan Aygın provides for his patients.
Dr Serkan Aygın’s experience and skill are without a doubt top-quality, but it is unclear if the top man himself will perform your procedure. So make sure to discuss this during an online consultation. As we are unaware of who the medical team are cannot review them, although images on the website indicate this is a large team. Incorporated into the Doku Medical Centre, opened 2017, hair transplantation is available alongside cosmetic surgeries, dermatology and medical aesthetics options.
Unfortunately, we cannot comment on the Dr Serkan Aygin price for hair transplants or any packages available as not included on any of the clinic’s websites; there are three sites. Reviews on Trustpilot do not contain any costs. However, our reviewer did find an unsubstantiated review on Google. This indicated prices started from 2,500€, but not how many grafts or what else was included.
The area of Şişli is a business hub of Istanbul, and there are plenty of hotels of every grade, but there is no indication of which hotels are in use for the patients of the Dr Sekan Aygın clinic. Patients undergoing a hair transplant procedure will need at least a two-day stay in the city. More if you wanted time to explore fascinating Istanbul.
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
Yes, as well as Twitter, Instagram and YouTube. The clinic has a large number of videos available to watch on procedures, the clinic and Dr Serkan Aygın.
No, procedures are carried out in a licensed clinic. There are blog posts and videos detailing how the clinic is maintaining its high standards of hygiene.
No, the clinic does not have an A-licence. Not having an A-Licence means that the clinic can only conduct one transplant per doctor per day. If a medical emergency arose, the patient would be transferred to a local hospital.
Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.