Coolest Clinic Review

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4.9
Rated 4.9 out of 5

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Coolest Clinic information

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All Coolest Clinic Reviews

4.9
Rated 4.9 out of 5
4.9 out of 5 stars (based on 133 reviews)
Excellent96%
Very good2%
Average0%
Poor2%
Terrible0%

Bad experience

Rated 2.0 out of 5
May 29, 2024

The clinic is basic. The room is sterile and has a bed a chair and a tray trolley.

No railing is available in the room or bathroom to help you sit down or stand up. No towels were provided and only toilet paper in the bathroom.

Staying for four days I wasn’t asked once if I’m comfortable or if I needed anything. I didn’t have any of the meals and no one cared to ask if I’ve had any food or offered anything else.

Breakfast was cucumbers tomatoes olives a boiled egg and a fried rolled piece of dough. Often dinner was a repeated warm up of lunch. No dietary requirements were catered to.

From the theatre two nurses was really rough moving me over to the bed. My heels got caught in the bed railing and they just yanked me over !

Night staff were loud, talking laughing slamming doors in the early hours . The Cleaner came in after 11 putting on lights and started mopping the floor. Nursing staff would come in at midnight to wake me up and change bandages.

I only once asked for pain relief and the nurse looked at me and just said Later.

No one cared to check if I was getting up and walking , no one cared to explain how and when to use the breathing device The staff would come in during the night and leave lights on. The bed controls were out of reach.

My drip on the last day took 7 hrs to run through and the fluid running down my hand with no one bothering to check.

Thinking back to the time there, I feel really let down by clinic staff. You’re in such a vulnerable position after major surgery and the whole experience left me quite traumatised. I would love to have my arms and thighs done by the surgeon but can’t bear thinking about the clinic stay.

Great care

Rated 5.0 out of 5
May 27, 2024

### Review of My Cosmetic Surgery Experience

I recently underwent a series of cosmetic procedures including an upper back lift, lower back lift, breast lift, and tummy tuck, and I couldn’t be more pleased with the entire experience.

Dr. Baran Kul was my surgeon, and he was nothing short of amazing. From our initial consultation, he helped me manage my expectations and recommended surgeries that would yield the best possible results, rather than just agreeing to what I had initially planned. His expertise and thoughtful guidance were truly invaluable.

Serhan, the coordinator, was fantastic throughout the process. He made everything seamless, from scheduling appointments to answering all my questions promptly and thoroughly. His efficiency and friendliness made a huge difference in my overall experience.

The aftercare was another highlight, thanks to Nupel, the aftercare nurse. She was incredibly kind, caring, and compassionate. Nupel’s attentive care and warm demeanor made my recovery much more comfortable. She checks in with me regularly and always offers the best advice. She is truly a credit to Dr. Kul’s team.

I also want to mention the dinner lady at the hospital, who was exceptionally sweet and kind. She brought a motherly touch to her interactions, which was very comforting during my recovery period when I was feeling unwell.

The hospital itself was pleasant, and all the nurses were professional and attentive. I felt very well taken care of in such a clean and well-maintained environment.

As for accommodation, I stayed at the Bricks Hotel. The hotel was lovely, with great food and wonderful staff who were always ready to assist. It provided a perfect, comfortable environment for my recovery.

In conclusion, my experience with Dr. Baran Kul and his team was outstanding. The professional care, coupled with the warmth and kindness from everyone involved, made a significant difference in my surgical journey. I highly recommend their services to anyone considering cosmetic surgery.

Great care

Rated 5.0 out of 5
May 27, 2024

### Review of My Cosmetic Surgery Experience

I recently underwent a series of cosmetic procedures including an upper back lift, lower back lift, breast lift, and tummy tuck, and I couldn’t be more pleased with the entire experience.

Dr. Baran Kul was my surgeon, and he was nothing short of amazing. From our initial consultation, he helped me manage my expectations and recommended surgeries that would yield the best possible results, rather than just agreeing to what I had initially planned. His expertise and thoughtful guidance were truly invaluable.

Serhan, the coordinator, was fantastic throughout the process. He made everything seamless, from scheduling appointments to answering all my questions promptly and thoroughly. His efficiency and friendliness made a huge difference in my overall experience.

The aftercare was another highlight, thanks to Nupel, the aftercare nurse. She was incredibly kind, caring, and compassionate. Nupel’s attentive care and warm demeanor made my recovery much more comfortable. She checks in with me regularly and always offers the best advice. She is truly a credit to Dr. Kul’s team.

I also want to mention the dinner lady at the hospital, who was exceptionally sweet and kind. She brought a motherly touch to her interactions, which was very comforting during my recovery period when I was feeling unwell.

The hospital itself was pleasant, and all the nurses were professional and attentive. I felt very well taken care of in such a clean and well-maintained environment.

As for accommodation, I stayed at the Bricks Hotel. The hotel was lovely, with great food and wonderful staff who were always ready to assist. It provided a perfect, comfortable environment for my recovery.

In conclusion, my experience with Dr. Baran Kul and his team was outstanding. The professional care, coupled with the warmth and kindness from everyone involved, made a significant difference in my surgical journey. I highly recommend their services to anyone considering cosmetic surgery.

This clinic is amazing

Rated 5.0 out of 5
May 20, 2024

This clinic is amazing!

I had tummy tuck, lipo and muscle repair and the experience was fantastic. From getting picked up at the airport to meeting the team at the hospital! The nurses was fantastic and made me feel so welcome and comfortable. I have mental health so was very nervous and anxious but they was all so caring to me. The main man Dr Barankul came to visit me the morning of my operation and went through everything very clearly and explained the pros and cons.

After surgery the nurses was so sweet and caring making sure I was constantly okay and the ladies what brought me food was so lovely too!

The hospital it self is very clean and well maintained.

The nurses would come and cchanhe your dressings all the time to make sure it’s clean and looking well 🙂

I can’t thank them all enough for making me feel so happy and comfortable!

Getting back to the hotel the staff was amazing too especially the nurse what comes out to see me to shower me and clean my dressings! She is fantastic and is still fantastic to this day after 8 weeks post op we still keep in contact to see how I’m doing!!

This clinic is amazing

Rated 5.0 out of 5
May 20, 2024

This clinic is amazing!

I had tummy tuck, lipo and muscle repair and the experience was fantastic. From getting picked up at the airport to meeting the team at the hospital! The nurses was fantastic and made me feel so welcome and comfortable. I have mental health so was very nervous and anxious but they was all so caring to me. The main man Dr Barankul came to visit me the morning of my operation and went through everything very clearly and explained the pros and cons.

After surgery the nurses was so sweet and caring making sure I was constantly okay and the ladies what brought me food was so lovely too!

The hospital it self is very clean and well maintained.

The nurses would come and cchanhe your dressings all the time to make sure it’s clean and looking well 🙂

I can’t thank them all enough for making me feel so happy and comfortable!

Getting back to the hotel the staff was amazing too especially the nurse what comes out to see me to shower me and clean my dressings! She is fantastic and is still fantastic to this day after 8 weeks post op we still keep in contact to see how I’m doing!!

Tummy tuck & 360 lipo

Rated 5.0 out of 5
May 18, 2024

So I had my 2nd surgery on 29th April 2024 a tummy tuck with 360 lipo, both surgery’s have been at coolest clinic. I honestly would not trust anyone else with my body now. From start to finish I have had an amazing experience and made to feel safe and comfortable. Starting with serhan he is my coordinator he arranged my surgery the prices and my accommodation etc and he always responded to all my questions politely and fast, nothing was too much trouble (there were a lot of questions lol) I arrived at Istanbul and there was a car waiting for me to take me to the hotel which I’d been to the year before and they remembered me and upgraded my room. Very thoughtful and personal. I was picked up again in the morning and taken to the hospital, I met with my surgeon dr baran kul, we discussed the surgery and he gave me realistic advice of how it will go and what I would expect my surgery to look like after….EVEN BETTER THAN I IMAGINED! dr kul is a magician he is such a lovely man and he really has given me my dream body back after having my children I never thought I would look so good again! I can’t thank him enough The nurses were amazing and took great care of me. I suffer with panic attacks (I had one after surgery) and they were amazing with me and stayed by my side until I felt calm again, constantly checking on me, all the nurses I spoke too spoke English aswell. I spent two days in the hospital then I was taken back to the hotel to rest. I had a beautiful nurse Nupel come to visit me to make sure I was ok she changed my bandages showered me washed my hair( amazing) it was so needed and she gave me my medications to take home with me explained everything to me in detail so I had no worries for when I return back to England and she was just so lovely and even now 3 weeks post op we are still in contact, she checks up on me and I send her videos and pics of my scars and healing making sure all is well and she is just so sweet always responds straight away. These amazing people couldn’t have done anymore to make me feel comfortable they made my whole journey such a better experience. Highly recommend in fact my friend is booked for next year to have them same surgery as me because she can’t believe my results already!

Tummy tuck & 360 lipo

Rated 5.0 out of 5
May 18, 2024

So I had my 2nd surgery on 29th April 2024 a tummy tuck with 360 lipo, both surgery’s have been at coolest clinic. I honestly would not trust anyone else with my body now. From start to finish I have had an amazing experience and made to feel safe and comfortable. Starting with serhan he is my coordinator he arranged my surgery the prices and my accommodation etc and he always responded to all my questions politely and fast, nothing was too much trouble (there were a lot of questions lol) I arrived at Istanbul and there was a car waiting for me to take me to the hotel which I’d been to the year before and they remembered me and upgraded my room. Very thoughtful and personal. I was picked up again in the morning and taken to the hospital, I met with my surgeon dr baran kul, we discussed the surgery and he gave me realistic advice of how it will go and what I would expect my surgery to look like after….EVEN BETTER THAN I IMAGINED! dr kul is a magician he is such a lovely man and he really has given me my dream body back after having my children I never thought I would look so good again! I can’t thank him enough The nurses were amazing and took great care of me. I suffer with panic attacks (I had one after surgery) and they were amazing with me and stayed by my side until I felt calm again, constantly checking on me, all the nurses I spoke too spoke English aswell. I spent two days in the hospital then I was taken back to the hotel to rest. I had a beautiful nurse Nupel come to visit me to make sure I was ok she changed my bandages showered me washed my hair( amazing) it was so needed and she gave me my medications to take home with me explained everything to me in detail so I had no worries for when I return back to England and she was just so lovely and even now 3 weeks post op we are still in contact, she checks up on me and I send her videos and pics of my scars and healing making sure all is well and she is just so sweet always responds straight away. These amazing people couldn’t have done anymore to make me feel comfortable they made my whole journey such a better experience. Highly recommend in fact my friend is booked for next year to have them same surgery as me because she can’t believe my results already!

Operation went well but the customer service and after care was disappointing!!!

Rated 2.0 out of 5
May 3, 2024

When I took contact the person I contact was very fast in answering and giving me a quotation but once I booked my flight things got sloppy! I was expecting to get an email but nothing … ok I said no worries.

I arrived around 5:30pm and was picked up as scheduled and taken straight to the hospital, put in a room and left there with not really any explanations.

By this time I realised that the initial person I spoke to was an agent! I was staring to get nervous so I reached out to him-her asking if I would get some food and if anyone would come talk to me! Anyway I finally got dinner. The next morning I was flooded with an array of paperwork and rushed to sign, asked to pay , then a brief visit from the anaestiologist and finally came the doctor who did some markings and spoke briefly with me and left.

When I woke up after my operation around 1pm I had a really helpful nurse who assisted with pain killers etc . I had no one come in to explain how the operation went etc anyway !

Next morning I got breakfast and painkillers but again no one told me what next and all of a sudden the cleaner came in and asked me to pack and get dressed!!!! I was being hurried to

Leave the hospital to the hotel with no prior explanation and this was when I broke down and cried . I was really expecting so more tact and personal touch !

I had 2 check ups before I flew back because I insisted , some drugs and no proper aftercare instructions ( all my aftercare I have discovered via the internet).

My handler after the operation was helpful, the initial person that booked me in I never met or heard from again.

The hotel was really nice thank God but please when you book make sure what is included , they gave me the impression that all meals

We’re included but when I got to the hospital it was just breakfast.

I felt like a piece of business transaction which at the end of the day is what it was for them. It is 2 weeks since am back and not a single person has gotten in touch to see how I am.

I am very disappointed by the way I was managed and I hope at least the results will be good . I am considering asking my bank to cancel the payment honestly !

Coolest Clinic know that when people come to you they put their lives in your hands and you need to be careful how you treat them! Maybe if I had asked to be filmed and put on social media you would have been more attentive and caring !

Operation went well but the customer service and after care was disappointing!!!

Rated 2.0 out of 5
May 3, 2024

When I took contact the person I contact was very fast in answering and giving me a quotation but once I booked my flight things got sloppy! I was expecting to get an email but nothing … ok I said no worries.

I arrived around 5:30pm and was picked up as scheduled and taken straight to the hospital, put in a room and left there with not really any explanations.

By this time I realised that the initial person I spoke to was an agent! I was staring to get nervous so I reached out to him-her asking if I would get some food and if anyone would come talk to me! Anyway I finally got dinner. The next morning I was flooded with an array of paperwork and rushed to sign, asked to pay , then a brief visit from the anaestiologist and finally came the doctor who did some markings and spoke briefly with me and left.

When I woke up after my operation around 1pm I had a really helpful nurse who assisted with pain killers etc . I had no one come in to explain how the operation went etc anyway !

Next morning I got breakfast and painkillers but again no one told me what next and all of a sudden the cleaner came in and asked me to pack and get dressed!!!! I was being hurried to

Leave the hospital to the hotel with no prior explanation and this was when I broke down and cried . I was really expecting so more tact and personal touch !

I had 2 check ups before I flew back because I insisted , some drugs and no proper aftercare instructions ( all my aftercare I have discovered via the internet).

My handler after the operation was helpful, the initial person that booked me in I never met or heard from again.

The hotel was really nice thank God but please when you book make sure what is included , they gave me the impression that all meals

We’re included but when I got to the hospital it was just breakfast.

I felt like a piece of business transaction which at the end of the day is what it was for them. It is 2 weeks since am back and not a single person has gotten in touch to see how I am.

I am very disappointed by the way I was managed and I hope at least the results will be good . I am considering asking my bank to cancel the payment honestly !

Coolest Clinic know that when people come to you they put their lives in your hands and you need to be careful how you treat them! Maybe if I had asked to be filmed and put on social media you would have been more attentive and caring !

Mummy meakover by dr Orhan Tugrul 18.03.2024

Rated 5.0 out of 5
April 22, 2024

I had surgery on March 18th. My procedure was supposed to be performed by Dr. Baran, but on the day of the consultation, it turned out that I had a different surgeon. I didn’t have any time to think or research the new doctor. I agreed, thinking only that I was in a good clinic. The hospital care was good, we can stay extra night (that was really good and really helpful ) although it was different from the care received by my friend who went to Dr. Baran. My dressings were changed only once in the hospital and once in the hotel by Nupel, who came to change my friend’s dressings. They forgot to give me the pills on the day I was discharged , even though I asked about them. The pills were delivered in the evening. Communication with representative Burak was not always good, but he was helpful once he read the messages. I had a lot of help from the driver, who always checked whether we were OK and whether we needed extra help with the luggage. I am satisfied with the results, although the time for the consultation is very short, and it is difficult to make a decision if you can not even see the size of the implants .Hotel Bricks is nice ,clean with lovely staff ,great breakfast.

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Last updated in Aug 2023