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So I got in touch with the company probably around November and I spoke to Carl at first who went through all of the general things regarding the transplant he was very helpful and help me get to the decision of wanting it done which I then got it done on the 17th of December. Knowing how much it cost to get it done I would’ve paid double for the job that has been done. On the day of my surgery it was super easy I went spoke with the lead surgeon and some other nurses etc about what I wanted. I’d be lying if I said it was painless however I can’t stress enough the only painful bit is the first 10 mins of getting anaesthetic. Once it’s set in there’s no pain at all I even fell asleep twice. I was pleased with how they took care of me on the day and over the moon with the job they had done.
Finally the aftercare was amazing the aftercare nurse Kerry was great couldn’t have asked for someone more helpful. I didn’t ask too many questions but it was so reassuring to know that if I had any I could message her. She rang me every couple of days to see how I was doing as it is a bit of a taxing time the 2 weeks after but 110% worth getting done. THANK YOU to all that has helped me to get this done.
Avoid Avoid Avoid .
Now Hair by Now Cosmetic Surgery is just a broker and you won’t be dealing with a Hair Clinic directly.
The clinics they send their clients to is Hair Growth Centre ( a hair mill with very bad reviews )
If you want to save yourself a fortune go direct to Hair Growth Centre , or even better avoid both and find a good clinic .
Don’t be fooled by there impressive reviews on Trustpilot, all these reviews really emphasis there impressive pre and post op customer service, strange how these reviews never mention the operation , grafts , Dr or Technicians who did the procedure.
The repetitive nature of their reviews should be a red flag . It seems every reviewer is more concerned about the great support they’ve received over the phone rather than the FUE procedure itself .
How can the broker have such great reviews when the clinics they send their clients to have such bad reviews, it doesn’t tally up .
Luckily I paid a deposit by credit card so I have now instructed my bank to reimburse me through a section 75 claim , due to the false advertising of this Hair Transplant Broker .
I did my research into Now Hair too late and I got fooled by their flashy website and good reviews.
If I save 1 person from making the same mistake I will be glad.
As far as a uncomfortable, and somewhat tiring experience getting a hair transplant is, the support I had from Karl and his team especially Kelly who provided invaluable support both mentally and knowledge wise was brilliant.
This made me so much more confident throughout the process ensuring I dis everything correct to get the best result.
5/5 from me
Hi all. It’s now been just over a month since I had my hair transplant with Now Hair and I have to say, I genuinely couldn’t be happier!
I was constantly second guessing whether I should get it done at all, should I get it done here in the UK or in Turkey, which clinic is the best…. we’ve all been there right? Well I can honestly say, I’m sooo so glad that I went with NOW Hair!! From my initial call with John I knew I was in the right hands. Such a genuine guy, completely understood my hesitation, didn’t push me at all which was really refreshing and appreciated. He talked me through everything with patience and compassion and once I’d made the decision to go with him and his team, he was there with me every step of the way. So I’d booked my surgery for the 1st December 2024. Up until the date came, John stayed in touch, making sure that I was ok, that I was prepared with all the relevent steps to ensure a great surgery, he kept me on track.
The day of the surgery: I’d walked into the clinic and sat in the reception area with 4 other people also in for the same procedure. Not even 10 minutes later, I was greeted by Dr. Shuaib and his team who would be performing the transplant. In a private room, Dr. Shuaib firstly went through everything with me and collaboratively drew out where the implants would be ensuring I was happy with the goal. Dr.Shuaib was great!! He fully understood and saw exactly where all my balding spots were and immediately started to draw out where and what needed to be done. I was in awe at how accurate he was, knowing exactly where my biggest aches were with my thinning hair and sure enough, he covered all bases. Of course this is expected from such a decorated doctor in the field, but to see parts that still had hair but was thinning, and tackle those areas at the same time? I couldn’t be happier!
Once all agreed, I was straight in for the surgery, with no time to overthink which was great! The team were so gentle and clearly very experienced, which immediately put me at ease.
The surgery itself: initially I’d asked for my hair not to be shaved (for work purposes) but after my pre-op consultation, we agreed that I’d have a much better result if they could see what they were doing without all my hair in the way, so off it went. After shaving my hair it was time for the anesthetic….
This part was not fun, it hurt! A lot! BUT, that only lasted for around 10 minutes and from there on I literally couldn’t feel a thing. No pain whatsoever! It felt like a head massage more than anything else and sure enough I’d fallen asleep. They also give you valium which probably helped me sleep and I’m someone who doesn’t fall asleep easily at all.
A few hours later I wake up and ask the question “how much longer?” Only to be told 20 minutes…. fantastic!! Again, the team were so gentle and respectful that time just flew by. The surgery took 6 hours.
Post surgery: the black band was put round my head to stop the numbing/swelling dropping down into my face. I looked like the karate kid but I could deal with that lol. Another post op consultation with Dr. Shuaib to ensure I knew the steps I’d have to follow for the coming 2 weeks, with all the medication they’d provided and I was on my way home.
That’s it! After building it up so much in my mind before the operation, only for it to be that seemless? I can’t believe I waited so long to have it done. It’s not scary at all, I promise you that.
A little after I arrived home, I received a message and call from John to make sure I was ok, and checking in on how the surgery went. Having John around before, and after the surgery was a God send. He constantly stayed in touch with me for the following 2 weeks, answering any questions I had and boy did I have a lot lol. I couldn’t be more greatfull for all the help and support he provided throughout. I owe him a drink or 5!
It’s now been a month since the surgery. The swelling was gone by day 3 and the scabs were gone by day 10. I’m now going though the ‘ugly ducking’ phase where the implanted hair is falling out which is expected but it’s fine. You can wear a baseball cap after 2 weeks to hide that which is perfect!
I really want to thank John, Carl, Dr. Shuaib and all his team for everything. I genuinely couldn’t have asked for a better team to do this for me, and in my home country! Thank you all soo so much!!
The result? Before my hair started to shed, you get a rough idea if how it’s going to look when it grows out and boy I can’t wait to be rocking this new hairline I know is coming lol.
Again, thank you all and I DEFINITELY recommend Now Hair – Now Cosmetic Surgery.
Thanks,
Ed
John has been fantastic from our very first phone call, right up until weeks after my procedure. The communication has been extremely reassuring from both John and Kerry, always available to answer any questions or concerns that I had.
The procedure itself was stress free and went very smoothly and I felt I was really looked after.
2 months post procedure and John is still checking that everything is ok and still offering after care advice. I couldn’t ask for better aftercare.
Nice people to deal with and very knowledgeable, great at explaining every detail.
Great customer service from start to finish. Still early days in my treatment, but everything going as planned. Looking forward to seeing the results it the months ahead.
Cannot recommend these guys highly enough.
Thanks David H
Amazing people and so helpful through out it all! So happy with everything
If you’re looking for a hair transplant then honestly look no further!
I spent 12 months doing the research, the pros and cons of clinics in the UK and Turkey, and I’m so happy I decided on Now Hair.
From my very first contact with there consultant John Davey I was put at ease, answering any question I put his way.
I was fully briefed by the day of the procedure, and pleased to say everything went just like clockwork. The staff at the clinic are all very friendly and professional and they take great care of you. There are no language barriers, which is very reassuring on the day.
Following the procedure John is in contact daily, checking progress pictures and answering any questions I had. I really didn’t expect that level of customer service once the procedure had been done, John’s been fantastic. I’m certain no foreign clinic will be able to offer this level of after care.
Im so happy with my choice of clinic, and beyond excited to see my future results. 10/10
If your looking for a hair transplant this is the place to go! On the day of the surgey I was nervous but I was welcomed by polite and professional staff, in the treatment room I was told if I can get through the next 5 minutes of anesthetic injections the rest of the day will be a breeze, and it sure was I’m only 8 day in but most of the scabs have come off and my head is healing perfectly
Also to mention John Davey who has been incredible! checking in with me everyday making sure the recovery is going well, and all the after care questions I needed answers to John always replied almost straight away to give me the help I needed,
Massive thankyou to team
Great experience with my consultants – John and Kerry! Very responsive and always happy to help.
After my surgery, I received a text message from Kerry asking how I was, what to expect and offering a call in the morning. This was very much appreciated after the long day I had surgery – it certainly helped my mood knowing someone was there to chat too.
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