Expert review from Tom Davis (updated 2023) + Patient reviews collected bi-weekly from:
Sapphire Hair Clinic Turkey is a popular destination for a hair transplant in Istanbul performing its aesthetic procedures in a 5-star hospital. Opening in 1995, the clinic is one of the most established and well-respected in the whole of Turkey. As part of the Medical Park Hospitals Group, Sapphire Hair Clinic is one of 29 hospitals across 17 cities.
Expert Review
2.8 / 5.0
Patient Reviews
4.3 / 5.0
This review was first published in November 2020, with the most recent update performed in August 2023 to maintain its relevance and up-to-date information. Should you have any remarks or desire to connect with past clients of Sapphire Hair Clinic, kindly express your thoughts through the Hair Back App.
Our dedicated writer, Tom, embarked on an expedition to evaluate the customer service quality at Sapphire Hair Clinic. Intrigued by the prospect, Tom took a deep dive into the clinic’s responsiveness using three distinct communication avenues: the user-friendly contact form on their website, direct email correspondence, and communication via phone.
Starting with the contact form on the Sapphire Hair Clinic’s website, I was immediately struck by its simplicity. With only a few fields to complete—name, email, and message—the form was easy to fill out. This did make me wonder why they didn’t ask for images upfront to depict the extent of my hair loss. Accessing the contact form was straightforward and user-friendly.
Opting for direct email exchanges proved to be a practical choice during my interactions with Sapphire Hair Clinic. Their responses were prompt, addressing my inquiries promptly and thoroughly. Additionally, I found out that Sapphire Hair Clinic offers multilingual support, catering to an international audience with languages including English, German, French, Spanish, Italian, and Hebrew.
4 / 5
The booking process at Sapphire Hair Clinic Turkey is as simple and professional as the website itself. Their site is well designed, and perfectly written in English, creating a great first impression. The booking process begins with a free consultation, which couldn’t be easier to organise. After filling in a short form, one of the team will follow up with a call to discuss your requirements in more detail. There is information available on both of the head doctors at the clinic, including their experience and areas of expertise.
Each of the different hair transplant methods has a dedicated page on the website, including plenty of detailed information about what’s involved. If you don’t want to read through long descriptions, the handy summaries also explain many of the important aspects. This includes things like operation duration and recovery time.
2 / 5
The Sapphire Hair Clinic provides helpful information on its website about pre-operational care. Their guides involve advice on what to do before your operation, what to wear on the day, and how to prepare yourself ahead of time. The travel plans are also made clear from the outset so there’s no uncertainties there.
Pre-op consultations are included in your package price, but unfortunately any pre-operational kit or supplements are not. If you require any additional medication in the run up to your hair transplant, this will come at an extra cost to you. Also keep in mind that you will not be able to reschedule your procedure without also incurring a fee.
4 / 5
Sapphire Hair Clinic Turkey house their patients in a beautiful beachfront hotel, close to many tourist hotspots. Nearby highlights include Istanbul Aquarium and Istanbul Aviation Museum, both perfect if you plan to do some sight-seeing.
The hotel itself looks more like a resort, with stunning views of the sea and facilities suited for the rich and famous. Rooms all feature free WiFi and a flat-screen TV, and the upper-class option includes a sea view for the ultimate experience. Beyond your room, you will find a wealth of facilities available onsite, including a bar, seating areas and a spa.
Included in your package is all of this, plus VIP transfers and an English-speaking coordinator to welcome you to Turkey. It really is a 5-star experience from start to finish with The Sapphire Clinic. The only thing missing for us is the lack of blood test done on arrival, but it’s far from the biggest factor.
4 / 5
Sapphire Hair Clinic Turkey is housed within the prestigious Istinye University Hospital, one of the finest establishments in Istanbul. The ultra modern facility holds an A-License, which means it is regulated by the Turkish Government and is the ultimate sign of medical quality. You’re in good hands from the minute you enter the facility.
Although Sapphire Hair Clinic itself focuses entirely on hair restoration services, many other aesthetic procedures and plastic surgeries take place within the contemporary hospital environment. Patients can undergo anything from breast augmentation, to facelifts and gastric bypass surgery. There are hundreds of doctors onsite, all experts in their own fields.
3 / 5
An impressive facility only goes so far, and what really matters is the quality of the doctors carrying out the procedures. Thankfully, Sapphire Hair Clinic also pass this test with flying colours, sporting two pretty impressive leading doctors on its staff. After graduating from Trakya University School of Medicine in 2003, Dr. Şirvan has been working as a hair transplant specialist since 2010. In this time, he has performed hundreds of successful surgeries. There will be a third-party doctor overseeing your procedure at Sapphire Hair Clinic and auditing the doctors processes, guaranteeing the best possible result for you.
0 / 5
Aftercare is where Sapphire Hair Clinic Turkey lets itself down. Despite a fantastic start, an easy booking process and luxury facilities, it seems as though patients are left to their own devices after their procedure. After leaving Turkey, there are no no post-treatment packages included, and this means no aftercare products or shampoos either. There is no financial help in the form of financing options, so you will need to be able to afford your hair transplant in one go. There is also a distinct lack of any hair growth guarantees, something we always like to see.
2.8/5.0
Sapphire Hair Clinic Turkey is a state-of-the-art facility, offering the best hair transplant methods, carried out by the finest doctors. The initial service and pre-op care is great, but the aftercare is practically non existent.
There are no expenses spared when it comes to accommodation and initial patient care at Sapphire Hair Clinic Turkey, but taking care of patients afterwards is also of significant importance. Unfortunately the clinic falls short of their post-procedure duties, and so this has a significant impact on the overall score given.
That said, it’s hard to ignore the above-and-beyond attitude of the Sapphire Hair Clinic Turkey, ensuring visitors are comfortable and well taken care of from the second they arrive in the country. We don’t see many other clinics offering the same level of accommodation, so they deserve a special mention for that.
Great people and great work.
Before, during and after surgery I have always a person to contact for every questions that answer in a few second/minutes.
No pain, just anestesia a little bit annoying but normal.
Doctors were very professional and kind.
Suggested!
Здравствуйте уважаемые дамы и господа, хочу поблагодарить Клинику “ESTENIVO” за грамотную консультацию, за профессиональный подход и работу, не получится говорить о ком то одном Враче, т.к это дружелюбный коллектив, улыбчивый, заботливый к каждому своему пациенту, трудолюбивые и каждый врачь профессионал своего дела. Хочу поблагодарить эту компанию и пожелать им дальнейшего процветания, здоровья и всего самого наилучшего. Я был в Москве позвонил обговорили вводные данные, по приезду в Стамбул в клинику как пишут выше отзывы что цена поменялась у меня такого не было, ровно сколько обговорили так и все осталось на своих местах, после операции дружно собрался коллектив и сделал мне подарки. И я не особенный! Это отношения их к своим клиентам! Каждый клиент для них дорог! Сидя ожидая свое очереди мне было интересно потому что я первый раз в чужом городе и увидел как каждый пациент уходит довольный а кто-то приходит на какие-то процедуры. Я делал пересадку волос и после консультации решил сделать и бороду, потому что я понял что я останусь только с улыбкой на лице, операция длилась 9 часов не смотря на все это, врачи не на минуту меня не оставили, сделали перерыв, покормили и продолжили операцию дальше, не спеша и так же аккуратно как и начинали.
Что касаемо самой клиники “Бизнес Центра” аккуратный, чистый, уютный, опрятный и не вызывает не какого подозрения. Желаю каждому из сотрудников ДЕНЕГ ПО БОЛЬШЕ И 2 КРАСНЫЙ PORSCHE , самое главное это-ЗДОРОВЬЯ. Отзыв написан лично по моей инициативе потому такого обслуживания я уже давно не видел. И сам живя в Москве не когда, не кому, не оставлял отзыва. СПАСИБО, смело рекомендую, мои друзья уже на очереди. Ребята профессионалы своего дела.
Sapphire Hair Clinic was recommended to me by my cousin, he had his hair transplanted there about 2.5 years ago. He started balding from a very young age and having hair really changed him a lot.
As for me, my hair has always been thin around the temples and then i just started loosing those hairs with age (I’m only 30 years old). I hated my ponytail, I could never have my hair tied up or in a slick bun as it made my forehead look huge especially with the fact I have really light brows. Anyway I did my temples and my brows and I wish I did it when I was a couple of years younger, it’s amazing how having hair can boost one’s confidence. My surgery was a DHI they didn’t shave my hair at the top which was amazing .. I didn’t know it was possible I had no idea about hair transplant. Anyway I’m back in Istanbul now with my brother, his is in surgery right now, I met the staff, warm and super nice as always, the doctor is positive about my brother’s surgery, we’ll see how it goes I’ll update my post in a few months.
Other than that, up until now in my 2 visits my experience with the hotels and transfer was perfectly fine nothing to complain about, overall I’m very satisfied with this clinic.
**Sapphire Clinic Hair Transplant Review: A Game-Changer**
My experience with Sapphire Clinic for a hair transplant was exceptional. From the thorough consultation to the precise sapphire FUE procedure, every step was handled with professionalism and care. The staff were supportive throughout, and the results exceeded my expectations. Now, months later, I’m thrilled with my natural-looking hairline and increased confidence. I highly recommend Sapphire Clinic to anyone considering a hair transplant.
My teeth falling out after 2 years, and i had many complications after getting my teeth done. Biggest regret in my life!!
I’m visiting Sapphire from abroad. I underwent a hair transplant and was quite pleased with the results. There is a new face in the mirror. Her hair is really thick. There is no evidence of his previous baldness now. Thank you really much…
Unfortunately I chose to do my hair transplant at this clinic a bit over 2 years ago, and trust me my hair is worse now than it was before. I used to have good coverage at the top of my head before the surgery due to minoxidil usage, something the doctor said I should stop with for best affect and instead use their completely useless overprized vitamin products. I hoped for 1,5 years that the hair at the scalp would regrow, especially as they were doing the surgery there, but no. After starting with minoxidil again the hair is starting to come back decently but is still worse than before, which is obviously not why you go to a hair clinic. Their ”guarantee” is completely fake as well as they after you recognize the hair is not becoming well, they completely ghost you and stop answering calls and messages, so my best recommendation is to please avoid this clinic and find a legit one instead, because Sapphire are scammers.
I wish I had done this much sooner. I finally had a hair transplant at Sapphire Clinic in Oct. 2023. I wanted to wait to leave a review until my hair had a chance to grow in. It has exceeded my expectations. I’m just a couple days away from the 8 month mark and the transformation is phenomenal. I was pleased with my experience at the clinic. The Dr. was thorough in his explanations and instructions. The Dr. was with me every step of the way. I read reviews of clinics in which patients barely even saw the Dr. and their procedures were done by the technicians. Not the case at Sapphire I’m happy to say. The coordinator was communicative; the transport team member was such a sweet guy; and the clinic was clean and pleasant. I know these operations don’t always turn out well so I feel very fortunate to be so happy with my results.
I am from Belgium and I recently underwent a hair transplant at Sapphire Hair Clinic in Istanbul, Turkey. Unfortunately, my experience was quite disappointing. While the staff were friendly, the organization was lacking. Here is my detailed experience step by step.
Communication:
I wanted a two-day operation (2×5 hours) and agreed to pay an extra fee for this (the doctor was supposedly aware of this according to the contact person, but this turned out to be less accurate). A one-day operation does not provide sufficient time to place the maximum number of grafts unless you start early and finish late. In my case, collecting the grafts took 2 hours, and placing them took 3 hours, all done by technicians. They kept saying “maximum grafts,” but this depends on how long they work. My entire operation lasted only 5.5 hours. When I asked how many grafts were placed, the standard answer was “5000 grafts.” I felt dismissed and not taken seriously. I had no choice but to proceed.
Hygiene:
The clinic’s hygiene was very good. The operating room seemed clean and well-maintained.
During the Operation:
I asked questions during the operation because the grafts were being collected unevenly – more from the left side than the right. I monitored this with my smartphone. However, communication in English was difficult. In my opinion, too few grafts were collected, and they seemed to rush to finish by 5 PM, even though we started at 11 AM. I requested the consultation beforehand to save time, but the contact person insisted it could be done on the same day.
Post-Operation:
I will post the results after a few months with before and after photos so you can judge for yourself.
Day After the Operation:
They recommended buying a vitamin package for €300, but in the fine print, it clearly states it is not a medical treatment. On the doctor’s advice, I had to stop my prescribed medical treatment in Belgium (finasteride and minoxidil 5%) to continue with the vitamin course.
Hotel:
At first glance, the hotel seemed clean. However, the breakfast was very poor. Security was also lacking – new hotel guests entered my room while I was there. This could have ended badly if I hadn’t been present.
Transfers:
The transfer from the airport to the hotel and clinic was good. However, the transfer from the hotel to the airport was catastrophic. The transfer was late and poorly booked (according to the contact person, I was not on time, though I waited almost 1.5 hours in the hotel lobby). I ended up ordering a taxi through the hotel reception and paid 800 lira to catch my flight. No one was reachable. I was late to check in my luggage, so I had to leave my expensive vitamin course and shampoo behind, as liquids over 100ml are not allowed in hand luggage. I barely made it in time for boarding.
Overall, it was a very stressful experience.
I am from Belgium and I recently underwent a hair transplant at Sapphire Hair Clinic in Istanbul, Turkey. Unfortunately, my experience was quite disappointing. While the staff were friendly, the organization was lacking. Here is my detailed experience step by step.
Communication:
I wanted a two-day operation (2×5 hours) and agreed to pay an extra fee for this (the doctor was supposedly aware of this according to the contact person, but this turned out to be less accurate). A one-day operation does not provide sufficient time to place the maximum number of grafts unless you start early and finish late. In my case, collecting the grafts took 2 hours, and placing them took 3 hours, all done by technicians. They kept saying “maximum grafts,” but this depends on how long they work. My entire operation lasted only 5.5 hours. When I asked how many grafts were placed, the standard answer was “5000 grafts.” I felt dismissed and not taken seriously. I had no choice but to proceed.
Hygiene:
The clinic’s hygiene was very good. The operating room seemed clean and well-maintained.
During the Operation:
I asked questions during the operation because the grafts were being collected unevenly – more from the left side than the right. I monitored this with my smartphone. However, communication in English was difficult. In my opinion, too few grafts were collected, and they seemed to rush to finish by 5 PM, even though we started at 11 AM. I requested the consultation beforehand to save time, but the contact person insisted it could be done on the same day.
Post-Operation:
I will post the results after a few months with before and after photos so you can judge for yourself.
Day After the Operation:
They recommended buying a vitamin package for €300, but in the fine print, it clearly states it is not a medical treatment. On the doctor’s advice, I had to stop my prescribed medical treatment in Belgium (finasteride and minoxidil 5%) to continue with the vitamin course.
Hotel:
At first glance, the hotel seemed clean. However, the breakfast was very poor. Security was also lacking – new hotel guests entered my room while I was there. This could have ended badly if I hadn’t been present.
Transfers:
The transfer from the airport to the hotel and clinic was good. However, the transfer from the hotel to the airport was catastrophic. The transfer was late and poorly booked (according to the contact person, I was not on time, though I waited almost 1.5 hours in the hotel lobby). I ended up ordering a taxi through the hotel reception and paid 800 lira to catch my flight. No one was reachable. I was late to check in my luggage, so I had to leave my expensive vitamin course and shampoo behind, as liquids over 100ml are not allowed in hand luggage. I barely made it in time for boarding.
Overall, it was a very stressful experience.
I had a wonderful visit to sapphire clinic for my hair transplant. The care I received from the staff was exceptional. They listened attentively to my concerns and provided personalized treatment that yielded positive results. The entire team at the clinic displayed a high level of professionalism and made me feel comfortable throughout my visit. I highly endorse sapphire hair clinic for their excellent service and expertise.”
I had a wonderful visit to sapphire clinic for my hair transplant. The care I received from the staff was exceptional. They listened attentively to my concerns and provided personalized treatment that yielded positive results. The entire team at the clinic displayed a high level of professionalism and made me feel comfortable throughout my visit. I highly endorse sapphire hair clinic for their excellent service and expertise.”
Hair transplant surgeries at Sapphire Hair Clinic Turkey are carried out by Dr. Şirvan or Dr. Tosun, both of whom have incredible expertise in the field. Everything from your initial consultation, right through to the procedure itself, will be taken care of by one of these two impressive doctors. As well as this, there will also be a third-party doctor overseeing the processes of the hospital, ensuring the highest level of care possible throughout your stay.
There are nurses and other operational staff on-hand to help with your preparations for surgery. They are also responsible for your comfort and recovery immediately after your procedure. This means that you will always have somebody taking care of you throughout your stay. This is a vital aspect to any hair transplant clinic review, as a facility is only ever as good as the staff that work there, and they will make or break your entire experience.
There are many Sapphire Hair Clinic Turkey reviews available on their website from real patients and their success stories. As well as this, you can look at plenty of before and after pictures. These pictures will give you a great idea of the kind of result you can expect from your own procedure.
There are two different hair transplant techniques available at Sapphire Hair Clinic Turkey. These are FUE and DHI. Many clinics are still also offering the FUT method, despite the fact that it is becoming quite outdated, but Sapphire prefer to focus on the newer technology. As well as standard FUE, you can also have the prestigious sapphire FUE.
The Sapphire FUE method is very similar to traditional FUE, with a few clear advantages. The process is virtually pain-free and promises a quicker recovery time than the standard FUE approach. The DHI method does not involve any incisions whatsoever, and so is popular amongst patients, but may not be suitable for everybody, depending on their hair loss type.
There is no price list available on the Sapphire Hair Clinic Turkey website, and patients are required to have a consultation before that can get an indication of costs. This is pretty standard practice, and the clinic does still promise fantastic and fair pricing. There are several things that will come as part of the standard package, including:
The level of luxury offered at both the facility itself and the accommodation is above-and-beyond most clinics in Turkey, and this really does create a unique experience for patients. There are also handy transfers and English-speaking staff, which are all great additions to the standard package to help everything go as smoothly as possible.
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
Yes, the hair transplants are done in the prestigious Istinye University Hospital. Sapphire Hair Clinic uses both the newest and the finest in transplant technology.
Yes, the Sapphire Hair Clinic Turkey does have an A-License, meaning that is it regulated by the Turkish Government to maintain the highest levels of care.
Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.