Clinic Review 2024

Voila Health Tourism Review

Expert review from Lisa Smith (updated 2024) + Patient reviews collected bi-weekly from:

Voila Health Tourism is a renowned healthcare provider that offers a wide range of services, including hair transplant procedures, in Istanbul, Turkey. In this comprehensive review, we will take you through the step-by-step journey with Voila Health Tourism, giving you an insight into the booking process, pre-operational consultations, arrival and accommodation, the facility itself, the surgery and doctor involvement, as well as the aftercare provided.

Voila Health Tourism Rating

Expert Review

2.7 / 5.0

Patient Reviews

4.2 / 5.0

Booking Process
Arrival & Accommodation
Surgery & Doctors

Expert Review

Voila Health Tourism Review Summary

This review was originally published in August 2023 and has been updated in January 2024 to ensure its relevance and accuracy.If you have any feedback about Voila Health Tourism or want to talk to former patients of Voila, post it in the Hair Back App.

Our Experience with Voila Health Tourism: Step-by-Step

Voila Health Tourism’s website immediately captivates with its sleek design upon landing. Navigating the site is effortless, thanks to its user-friendly layout, ensuring an optimal browsing experience. While the website clearly delineates the offered procedures, the absence of specific details about the surgical team raises initial concerns.

In contrast to some other clinics, Voila Health Tourism Clinic stands out by providing explicit instructions on obtaining a personalized quotation, underscoring the importance of individual assessments for accurate pricing. This approach guarantees clients a tailored package based on their specific needs, although the lack of upfront pricing may leave potential patients in a state of uncertainty.

The clinic offers various contact options, including a form on their website where you can provide your name, email, and phone number for them to reach out. Additionally, they can be reached via WhatsApp chat and Instagram. However, the responsiveness across these channels varied; they promptly replied to my Instagram message, responded to my WhatsApp message a few hours later, while the message I left on their website form remained unanswered. In this Voila Health Tourism review, I will concentrate on evaluating their hair transplant procedures and related services. Contact form

Booking Process

2 / 5

Voila Health Tourism’s booking process appears straightforward. By providing necessary details and photographs, prospective patients initiate the customization of their hair transplant package. However, the absence of a predefined price list could be a point of contention for individuals seeking transparent cost information before committing to the procedure.

However, after you contact them and provide more details on what you seek to change about your hair loss experience, a consultant will give you the hair transplant options that are most adapted to your needs.

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Pre-Operational Consultations

2 / 5

Prior to the actual procedure, Voila Health Tourism guarantees that each patient undergoes comprehensive pre-operative consultations. These consultations are carried out by highly experienced doctors who carefully evaluate the patient’s hair loss condition, engage in discussions about the desired results, and formulate a personalized treatment plan.

Arrival & Accommodation

3 / 5

One of Voila Health Tourism’s Clinic’s strong points lies in its accommodation offerings. Clients are assured of a comfortable stay in a 5-star hotel, coupled with VIP transfers for a seamless experience. The inclusion of these amenities reflects the clinic’s commitment to providing a luxurious and stress-free environment for its patients.

However, the website doesn’t specify whether meals are included in these packages, which could be an important factor for clients planning their budget. Clarification on this aspect is essential to avoid unexpected costs during the stay.


2 / 5

The Voila Health Tourism Clinic website showcases their commitment to patient comfort, with mentions of ergonomic chairs, entertainment, and meals. However, I believe that there could be more specific details concerning these amenities. Transparency regarding the comfort and facilities provided can play a crucial role in easing potential patients’ concerns.

Voila Clinic highlights its commitment to providing high-quality treatments with advanced technologies. While they mention these technologies, specific details about them, such as Laser Measured Hairline or Density Measurement, are not provided on the website. More information about these technologies can help clients understand the procedures better.

The hair transplant procedure usually spans a duration of 4 to 8 hours, a timeframe largely contingent on the quantity of grafts being transplanted. Employing cutting-edge technology and equipment, the internationally accredited facility ensures the utilization of the latest advancements in hair transplant techniques.

With an A-License certification, the clinic upholds stringent standards of sanitation, prioritizing the well-being of every patient. Each individual is assigned a private room, enhancing their comfort and ensuring a personalized and dedicated care environment.

Voila Health Tourism

Surgery & Doctor Involvement

4 / 5

Voila Health Tourism provides an overview of the hair transplant procedures they offer, including FUE and DHI. There is also detailed information about the surgical team’s qualifications and a user-friendly presentation of each specialist on their social media channels (as seen on a highlight called “Our Doctors” on their Instagram account, for instance). However, I believe there should be more available information concerning the presence of translators.


3 / 5

While Voila Clinic mentions aftercare services as part of their packages, with mentions of painkillers and additional medications, the specific components of their aftercare package remain undisclosed, at least this is what I saw upon consulting the information available on their website. Clear communication about post-operative care, including the provision of aftercare products and consultations, is essential for ensuring a smooth recovery process.

However, after looking up the rest of their social media channels, such as TikTok , YouTube and Instagram, there are several videos and pictures of patients that agreed to share the details of their hair transplant/recovery process, which makes up for valuable information to any potential future patient of Voila Health Tourism and is undoubtedly reassuring.

conclusion expert review

Lisa writer at

We Rate Voila Health Tourism


Upon investigating Voila Health Tourism’s TrustPilot reviews, a slightly concerning pattern emerges. While most reviews are positive, there are alarming 1-star testimonials that demand attention. Several clients reported distressing experiences, including inadequate post-operative care leading to complications, lack of transparency, and unprofessional conduct.

Voila Clinic has faced some criticism for its lack of transparency and misleading practices, with clients expressing frustration over insufficient information about procedure risks, leading to unpleasant surprises. Numerous reviews detail inadequate post-operative care, citing unresponsiveness, dismissiveness, and negligence from clinic staff. TrustPilot reviews highlight significant gaps in patient care and ethics at Voila Health Tourism, urging potential clients to approach with caution, conduct thorough research, and consider these testimonials seriously before deciding on cosmetic procedures.

While Voila Clinic demonstrates potential, the existing challenges in transparency, communication, and patient care must be addressed to ensure a positive and safe experience for all clients. Prospective patients are strongly urged to approach Voila Clinic with skepticism, conduct comprehensive research, and consider the testimonials seriously before making any decisions. Engaging in open communication with the clinic and seeking detailed, written assurances regarding all aspects of the procedure and aftercare is essential to mitigate potential risks and ensure a satisfactory outcome.

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What do others think about Voila Health Tourism?

Voila Health Hair Transplant Reviews

Patient reviews collected bi-weekly from:

Rated 4.8 out of 5
4.8 out of 5 stars (based on 369 reviews)
Very good1%

Ich hatte am 11.07 bbl op

Rated 5.0 out of 5
July 15, 2024

Ich hatte am 11.07. meine Operation mit Dr Furkan. Ich wurde vom Flughafen abgeholt es hat alles reibungslos geklappt. Ich hatte am ersten Tag starken Schwindel von der Narkose aber es waren im Krankenhaus direkt 3-4 Krankenschwestern für mich da, als es mir schlecht ging.

Im Hotel waren die Krankenschwestern auch super lieb. Vorallem Reyhan vielen Dank an das Team von Voila.

Zu meinem Ergebnis kann ich noch nicht viel sagen, da noch alles geschwollen ist aber was ich bisher sehen kann gefällt mir sehr.


Viola team for the win!

Rated 5.0 out of 5
July 14, 2024

The whole team at Voila was great! It started with Sully the medical advisor who stood out in a sea of consultations when I was trying to find the right clinic. He was easy to communicate with, clear and reliable until after my operation. Then the driver who is just fatherly and kind. Then the radiant and always-there coordinator Eslyne. The caring and kindest nurses Gul, Irem, Cansu, Ceren I don’t remember the names of the others but all nurses took great care of me especially as I was on my own during my entire stay. Last but definitely not least is Dr. Mehdi Asadov Don’t be fooled by his young age and good looks – Dr. Mehdi is professional, attentive to detail, honest, great communicator, I just felt like I was in good hands. Its impossible to name everyone I met and want to say good things about, but I’m grateful to each and everyone I met because everyone was good and kind to me.

Happy Patient


Rated 5.0 out of 5
July 13, 2024

I had a great experience with this team. From texting on whatsapp to finally meeting up in person. From the airport pickup/ transfer . To meeting the nurses , and then Eslyne . To think I was scared a bit UNTILL I met Dr Hakan, he’s gotta be the kindest Doctor I’ve ever come across . I told him what I wanted and he explained why I deserve something better . The whole team is amazing , down to the Janitors. The whole hospital team is very very amazing. The hotel ??? Heavenly… ambience and comfort . I recommend Voila team for any kind of surgery in Turkey. The nurses at the hotel, amazing people . I am really happy with the care this agency gave to me. I recommend them whole heartedly . The transfers?? Amazing . Comfortable cars that helps you relax . Thanks to everyone . I appreciate . And I am Loving my body already. Can’t wait to start sending in my pictures .


Fue una Hermosa experiencia hermosa del…

Rated 5.0 out of 5
July 9, 2024

Fue una Hermosa experiencia hermosa del inicio hasta el final, todo el personal es muy amable y muy profesional. Me hice una liposucción +BBL con el Dr Mehdi y quede super encantada con su profesionalidad apenas llevo 6 Días operada y estoy super encantada . Vivo en Alemania y no tuve problema con el idioma el personal esta super capacitado hablan Alemán Inglés y hasta un poco de Español, les doy las Gracias en especial al Dr Mehdi y al Dr Alaa por el buen trabajo que hicieron y a todo el equipo Antwell. Canan. Cansu por hacer un excelente trabajo y también Vegas les doy 10 estrella los super recomiendo

Charlina Charles Bitzer

What an amazing experience we had with Volia health tourism

Rated 5.0 out of 5
July 9, 2024

What an amazing experience we had with Voila health tourism. I travelled from uk to Turkey Istanbul as a companion for my Daughter who was having a BBL. From landing until the day of going home the care was outstanding we could not have asked for more. The transfer drivers are so polite and helpful, translaters are brilliant and so friendly and patient, the aftercare nurses well what can i say each and everyone of them was so careing nothing was to much for them. Dr Furkan was my Daughter Megan surgeon and he was amazing and the results are just what she asked for. 100% recommend him and his team at viola.

Would just like to thank the transfer drivers

Dr Furkan for working his magic.

Dr Alaa for his daily visits at the Hotel

All the nurses at the hospital for their caring nature.

Hotel 24/7 nursing care especially Jansu a little angel so nice and caring. Their was so many of you i did not get all the names but you was all lovely.

Kelly tovell

I had an amazing experience with the…

Rated 5.0 out of 5
July 4, 2024

I had an amazing experience with the Voila Team. From Eslyne to Canan, my doctors, and the nurses, everyone was fantastic. Dr. Medhi was excellent. He took the time to explain the procedure to me and patiently answered all my questions, even during the pre-consultation before the surgery day. The aftercare team, especially Mia the physiotherapist, Irem the nurse, and Dr. Alan, were terrific. They were patient with all my questions and complaints. I will definitely choose Voila over and over again. Despite going alone, they never made me feel alone.

alonge opeyemi

Je suis à 6 mois post op et tout ce…

Rated 5.0 out of 5
July 4, 2024

Je suis à 6 mois post op et tout ce passe pour le mieux. Mon expérience a voilà Clinique était tout simplement merveilleuse. Je suis allée seule pour mon opération mais je me suis sentie seule à aucun moment. Tout le monde était gentil et attentionné envers moi. Le personnel, les infirmières tout le monde était impeccable. J’adore mon résultat aujourd’hui je revis pleinement et le suivi continue encore. C’était une expérience magnifique et je vous recommande cette clinique. Merci au Docteur Furkan et à Eslyne en particulier pour leur travail remarquable. Je reviendrais sûrement. Et je vous encourage fortement à y aller. Vous ne regretterez pas!

Marie Lyne-Andrée Koffi

Thank you so much for the excellent…

Rated 5.0 out of 5
June 29, 2024

Thank you so much for the excellent service. The After Care is great. Specially, to my talenteted Surgeon, Dr. Furkan, to the organization Team that arranged my timely transportation and my Hotel Stay.

Thank you Voila

Aras Tunçalp

360 liposuction +bbl

Rated 5.0 out of 5
June 23, 2024

Hello everyone, if you ever want to have a plastic surgery please choose voila health tourism.

They put theirs patients safety first, they offer you 24/7care .

They really take good care of theirs patients.

I had my surgery on 3/06/24 with Dr furkan .

I had a 360+a bbl.

It only takes 3 hours , he did a very good job on me .

The result looks so natural, the after care was amazing.

I went there with my sister and my baby.

The day before I returned to the U.K. I had my check up appointment with Dr furkan.

My sister wanted to buy some home furniture to send to Africa ,Dr furkan wife graciously asked the voila driver to take my sister and my baby to the place and stay with them until they finish and send them back to the hotel. This extra mile of kindness isn’t common nowadays.

A big fat thank you to madam .

A big thank you to all the nurses, physio, coordinators. A special thank you to Eslyne my French speaking nurse, and Sena for your magic massages.

Will definitely come back to voila for my breast surgery.

Thank you .

Cameron Otti

I did 360-liposuction

Rated 5.0 out of 5
June 20, 2024

I did 360-liposuction, BBL and breast fat injection at Voila 3 weeks ago .

The clinic and especially dr Furkan were recommended to me by a friend.

The communication and education before the surgery were sufficient. I had received many documents that I was supposed to sign on the day of the operation digitally in advance . So I had enough time to read through.

There were no hidden costs. All the promised services have been carried out.

The care after the surgery was very good. Vital data was checked several times a day. The nurses were very nice , professional and hard working. They were there for me day and night.

As what you should pay attention to after the surgery , was handed out in paper form.

I am more than happy with the result. Dr. Furkan is very experienced and does a great Job! Thank you very much!!


Das komplette Voila Team ist einfach…

Rated 5.0 out of 5
June 16, 2024

Das komplette Voila Team ist einfach unglaublich nett und professionell! Wirklich alles so gut organisiert, von abholen am Flughafen bis zum nach dem Krankenhausaufenthalt ins Hotel und im Hotel die Beaufsichtigung! Canan begleitet ein bei allen ärztlichen Versorgungen, sie nimmt wirklich einen die Angst und ein Menschen das Gefühl als würde man sich schon 20 Jahre kennen!! Voila team kann sich glücklich schätzen so eine tolle Mitarbeiterin zu haben! Insgesamt alle Schwestern wie z.B cansu und Ceren total nett gewesen, überhaupt nicht genervt wenn man die braucht und geben einem nicht das Gefühl das man übertreibt! Ich wurde beaufsichtigt von Dr.Mehdi , wirklich so ein sympathischer, professioneller und herzensmenscher Arzt! Geht auf alle Wünsche ein, nimmt sich sehr viel Zeit für die Patienten und überhaupt nicht wie die anderen Ärzte (nur weil sie ein „Ruf“ haben abgehoben! Nach der OP kam DR. mehdi 4 mal persönlich um zu kontrollieren das alles gut verlaufen ist! Sehr gute Arbeit geleistet sehr zufrieden gewesen!

Sharyan Mahmod

I had the operation done in voila for a…

Rated 5.0 out of 5
June 11, 2024

I had the operation done in voila for a 360+bbl lipo a week ago and I’m already very well, I’m happy to have had the operation done with their company, they helped me with everything and took care of me 24 hours a day, everyone was very kind from the drivers to the nurses to the doctors and the coordinators, they really took care of me, the nurses were really sweet and attentive, I liked the results of the operation right away, I am really happy and I thank Dr. Mehdi so much for the fantastic work he did on my body, I also thank Dr. Alaa for taking care of me post-operatively, both very kind and very good. I had such a good time that on my penultimate day when I removed the drains I visited Istanbul for 12 hours non-stop, a very pleasant experience

Adriana Rivera

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Voila Health Background Information


Meet the Founders: Dr Furkan Certel and Nazil Certel

Founded in 2021, the clinic may be relatively new, but its medical teams and coordinators boast extensive experience in their respective domains. Dr. Certel, a graduate of Istanbul University in 2009 with a specialization in Anaesthetic, Plastic, and Reconstructive Surgery, earned recognition from the European Board of Plastic and Reconstructive Surgery in 2016 with his EBOPRAS certificate.

In addition to Dr. Certel, the clinic collaborates with several contracted doctors, each a specialist in their fields, encompassing plastic surgery, ENT, Bariatrics, and IVF. The entire medical team, as well as the support staff at Voila Health Tourism, brings a wealth of experience to ensure comprehensive and proficient services.

Before and After Pictures

Voila Medical Tourism Hair Transplant Before And After Results

While exploring Voila Health Tourism, we came across a collection of Before and After hair transplant pictures that effectively showcase the outcomes of their procedures. Regrettably, the provided information lacks details regarding the number of grafts employed to achieve these visible results.


Getting a Hair Transplant in Istanbul Was Never Easier

Methods and Treatments

Voila Hair Transplantation Methods And Treatments

The clinic specializes in Direct Hair Transplants (DHI) and Follicular Unit Extraction (FUE) procedures, utilizing the advanced Sapphire FUE Transplant method.

In DHI (Direct Hair Implantation), a specialized tool, known as the Choi pen or implanter pen, is employed. This technique involves individually extracting hair follicles from the donor area, making it particularly advantageous for individuals in the early stages of hair loss seeking a protective solution through hair transplant surgery.

FUE Hair Transplant represents a minimally invasive approach aimed at achieving natural results. This technique involves densely implanting more hair, incorporating both single hair and multi-grafts. What sets the Sapphire method apart from standard FUE hair transplants is the use of a sapphire blade, proven to cause less tissue damage and facilitate faster healing.

Costs and Packages

Voila hair transplant cost and price - What is included in the hair transplant package?

The total cost of the package is contingent upon the specific procedure chosen and the number of grafts to be transplanted. To receive a quotation for a hair transplant Turkey package from Voila Clinic, prospective clients are required to furnish their details along with four head pictures. Following this, a consultant will craft a personalized package.

Typical inclusions in Voila Clinic Turkey packages consist of:

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Your Questions

You can find Voila Health Tourism on Youtube, Instagram, TikTok and WhatsApp.

No, all procedures are carried out at its specialised clinic in the cosmopolitan neighbourhood of Atasehir, in Istanbul.

Yes. Their certificate is displayed on the clinic’s website.

Contact Hairline Transplant Turkey

Our dedicated team of experts is readily available to assist you. Whether you have inquiries about the cost of hair transplantation or the procedure itself, feel free to reach out. You can either give us a call or complete the contact form, and we’ll be delighted to provide the information you need.

Additionally, if you prefer, you can leave your contact information, and we will promptly get in touch with you.

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Last updated in Feb, 2024