Clinic Review 2024

Voila Health Tourism Review

Expert review from Lisa Smith (updated 2024) + Patient reviews collected bi-weekly from:

Voila Health Tourism is a renowned healthcare provider that offers a wide range of services, including hair transplant procedures, in Istanbul, Turkey. In this comprehensive review, we will take you through the step-by-step journey with Voila Health Tourism, giving you an insight into the booking process, pre-operational consultations, arrival and accommodation, the facility itself, the surgery and doctor involvement, as well as the aftercare provided.

Voila Health Tourism Rating

Expert Review

2.7 / 5.0

Patient Reviews

4.2 / 5.0

Booking Process
Arrival & Accommodation
Surgery & Doctors

Expert Review

Voila Health Tourism Review Summary

This review was originally published in August 2023 and has been updated in January 2024 to ensure its relevance and accuracy.If you have any feedback about Voila Health Tourism or want to talk to former patients of Voila, post it in the Hair Back App.

Our Experience with Voila Health Tourism: Step-by-Step

Voila Health Tourism’s website immediately captivates with its sleek design upon landing. Navigating the site is effortless, thanks to its user-friendly layout, ensuring an optimal browsing experience. While the website clearly delineates the offered procedures, the absence of specific details about the surgical team raises initial concerns.

In contrast to some other clinics, Voila Health Tourism Clinic stands out by providing explicit instructions on obtaining a personalized quotation, underscoring the importance of individual assessments for accurate pricing. This approach guarantees clients a tailored package based on their specific needs, although the lack of upfront pricing may leave potential patients in a state of uncertainty.

The clinic offers various contact options, including a form on their website where you can provide your name, email, and phone number for them to reach out. Additionally, they can be reached via WhatsApp chat and Instagram. However, the responsiveness across these channels varied; they promptly replied to my Instagram message, responded to my WhatsApp message a few hours later, while the message I left on their website form remained unanswered. In this Voila Health Tourism review, I will concentrate on evaluating their hair transplant procedures and related services. Contact form

Booking Process

2 / 5

Voila Health Tourism’s booking process appears straightforward. By providing necessary details and photographs, prospective patients initiate the customization of their hair transplant package. However, the absence of a predefined price list could be a point of contention for individuals seeking transparent cost information before committing to the procedure.

However, after you contact them and provide more details on what you seek to change about your hair loss experience, a consultant will give you the hair transplant options that are most adapted to your needs.

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Pre-Operational Consultations

2 / 5

Prior to the actual procedure, Voila Health Tourism guarantees that each patient undergoes comprehensive pre-operative consultations. These consultations are carried out by highly experienced doctors who carefully evaluate the patient’s hair loss condition, engage in discussions about the desired results, and formulate a personalized treatment plan.

Arrival & Accommodation

3 / 5

One of Voila Health Tourism’s Clinic’s strong points lies in its accommodation offerings. Clients are assured of a comfortable stay in a 5-star hotel, coupled with VIP transfers for a seamless experience. The inclusion of these amenities reflects the clinic’s commitment to providing a luxurious and stress-free environment for its patients.

However, the website doesn’t specify whether meals are included in these packages, which could be an important factor for clients planning their budget. Clarification on this aspect is essential to avoid unexpected costs during the stay.


2 / 5

The Voila Health Tourism Clinic website showcases their commitment to patient comfort, with mentions of ergonomic chairs, entertainment, and meals. However, I believe that there could be more specific details concerning these amenities. Transparency regarding the comfort and facilities provided can play a crucial role in easing potential patients’ concerns.

Voila Clinic highlights its commitment to providing high-quality treatments with advanced technologies. While they mention these technologies, specific details about them, such as Laser Measured Hairline or Density Measurement, are not provided on the website. More information about these technologies can help clients understand the procedures better.

The hair transplant procedure usually spans a duration of 4 to 8 hours, a timeframe largely contingent on the quantity of grafts being transplanted. Employing cutting-edge technology and equipment, the internationally accredited facility ensures the utilization of the latest advancements in hair transplant techniques.

With an A-License certification, the clinic upholds stringent standards of sanitation, prioritizing the well-being of every patient. Each individual is assigned a private room, enhancing their comfort and ensuring a personalized and dedicated care environment.

Voila Health Tourism

Surgery & Doctor Involvement

4 / 5

Voila Health Tourism provides an overview of the hair transplant procedures they offer, including FUE and DHI. There is also detailed information about the surgical team’s qualifications and a user-friendly presentation of each specialist on their social media channels (as seen on a highlight called “Our Doctors” on their Instagram account, for instance). However, I believe there should be more available information concerning the presence of translators.


3 / 5

While Voila Clinic mentions aftercare services as part of their packages, with mentions of painkillers and additional medications, the specific components of their aftercare package remain undisclosed, at least this is what I saw upon consulting the information available on their website. Clear communication about post-operative care, including the provision of aftercare products and consultations, is essential for ensuring a smooth recovery process.

However, after looking up the rest of their social media channels, such as TikTok , YouTube and Instagram, there are several videos and pictures of patients that agreed to share the details of their hair transplant/recovery process, which makes up for valuable information to any potential future patient of Voila Health Tourism and is undoubtedly reassuring.

conclusion expert review

Lisa writer at

We Rate Voila Health Tourism


Upon investigating Voila Health Tourism’s TrustPilot reviews, a slightly concerning pattern emerges. While most reviews are positive, there are alarming 1-star testimonials that demand attention. Several clients reported distressing experiences, including inadequate post-operative care leading to complications, lack of transparency, and unprofessional conduct.

Voila Clinic has faced some criticism for its lack of transparency and misleading practices, with clients expressing frustration over insufficient information about procedure risks, leading to unpleasant surprises. Numerous reviews detail inadequate post-operative care, citing unresponsiveness, dismissiveness, and negligence from clinic staff. TrustPilot reviews highlight significant gaps in patient care and ethics at Voila Health Tourism, urging potential clients to approach with caution, conduct thorough research, and consider these testimonials seriously before deciding on cosmetic procedures.

While Voila Clinic demonstrates potential, the existing challenges in transparency, communication, and patient care must be addressed to ensure a positive and safe experience for all clients. Prospective patients are strongly urged to approach Voila Clinic with skepticism, conduct comprehensive research, and consider the testimonials seriously before making any decisions. Engaging in open communication with the clinic and seeking detailed, written assurances regarding all aspects of the procedure and aftercare is essential to mitigate potential risks and ensure a satisfactory outcome.

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What do others think about Voila Health Tourism?

Voila Health Hair Transplant Reviews

Patient reviews collected bi-weekly from:

Rated 4.9 out of 5
4.9 out of 5 stars (based on 311 reviews)
Very good2%

5 ⭐️ experience

Rated 5.0 out of 5
February 18, 2024

So far my experience has been very calm. I had surgery with Dr.Mehdi Asadov and he simply listened to everything I wanted and delivered the result that I expected. He is an artist. Extremely grateful for him and also the support/post op team . From Catalina to nurses Toygul and Reyhan , to everyone who was involved in this experience a thank you is not enough. Excited to see the final result once completely healed . ❤️


Best Surgeon EVER!

Rated 5.0 out of 5
January 27, 2024

I had my breast lift done with Dr Furkan Certel after being recommend by a friend on 30th November. Im extremely happy with my results totally gave me back my confidence, totally fixed my horrible scars I had previously from another doctor in London, From start until finish I was happy with everything, I was visited countless amount of times in my hotel room by nurses. My darling Eslyne & Ilayda your both absolute angels very caring and sweet. Dr Furkan is so warm and extremely family orientated I felt safe straight away. I will always recommend you, my boobs are perfect you done an amazing job I cant even see my scars your a miracle worker. I could go on and on but THANK YOU TO EVERYONE.


Pricy but worth it!

Rated 5.0 out of 5
January 12, 2024

Would definitely recommend Voilà!


Voilá Clinic in Turkey truly exceeded…

Rated 5.0 out of 5
January 10, 2024

Voilá Clinic in Turkey truly exceeded my expectations with their outstanding treatment. From the moment I arrived, their exceptional team went above and beyond to ensure I felt informed and at ease. The meticulous attention to detail, including sending consent forms in advance, demonstrated their commitment to transparency and patient comfort.

Elisabete Da silva

The best week of my life

Rated 5.0 out of 5
January 9, 2024

The best week of my life, amazing surgeon, team, hospital and results.


Best decision I have made !

Rated 5.0 out of 5
January 7, 2024

I had 3 breast lifts with implants i went to “ famous instagram “ surgeons who left me botched , either extremely scarred , or with saggier breast than before or both ! I decided to give my breast one last shot before I gave up . My friend recommended me Dr.Furkan I was very scared as I already had 3 failed


Hele fijne organisatie super hygiënisch…

Rated 5.0 out of 5
January 6, 2024

Hele fijne organisatie super hygiënisch clinic. Vooral super vriendelijke medewerkers ik wil alle medewerkers en vooral zuster Berfu in het zonnetje zetten. Iedereen was op 1 WhatsApp berichtje gereed om hulp te schieten! Al je vragen worden beantwoord heel vertrouwelijk.


I had surgery today and I am very lucky…

Rated 5.0 out of 5
January 3, 2024

I had surgery today and I am very lucky to feel great. My surgery was a revision, the first one was also performed by Dr Furkan Certel, but because I had a very high amount of fat, I was offered a revision to perfection the results. Dr Furkan is a very warm kind hearted person, he takes all the time you need and answers all the questions. I couldn’t recommend him and his team enough (especially the nurses🥰)🙏 I’m very grateful that I found such an amazing surgeon. The staff at the hospital is amazing, everyone has a smile on their face. My Voila nurse here is Reyhan and she pampers me like a mom 💖 I couldn’t wish more. At the arrival day, I’ve been accompanied by Ayla for the pre op blood tests at the hospital and she is also such a sweetheart💕 I had Canan by my side at my hospital checkin and consultation with Dr Furkan and can’t thank her enough for her support 💖at the hotel I met Cansu, and Ilayda (who came to my room and offered me candy and chocolate). Thank you Voila! You are a great team🙏💖💐


Das sind symphatische Superprofis

Rated 5.0 out of 5
January 2, 2024

Das sind symphatische Superprofis! Ich will ehrlich sein. Ich kannte nur die Ergebnisse von anderen Frauen auf Tiktok und die fand ich super. Den Operateur habe ich nach dem Bild und Symphatie ausgesucht und mit allem lag ich richtig. So eine professionelle Organisation wie Voila habe ich noch nie kennengelernt. Von meiner Anreise bis zu meiner Abreise hat wirklich alles 1 A geklappt. Ich habe gewusst, dass alles gut wird, als sich vom Shuttle Mercedes die Tür geöffnet hat und die liebe Canan mich begrüßt und in die Klinik begleitet hat. Sie ist so toll und hat mir alle Angst und Skepsis genommen. Entweder willst Du sie als beste Freundin oder als Schwester. Sie nimmt Dir jede Angst, übersetzt alles, kümmert sich um den Ablauf bei der Voruntersuchung etc. Das Krankenhaus ist megamodern und supersafe. Ich bin in Deutschland Privatpatient, aber diese moderne Ausstattung wird mir in unserem Krankenhaus und unseren Arztpraxen nicht geboten. Die Schwestern von Voila die einen nach dem Krankenhaus im Hotel betreuen sind superlieb, professionell und immer für einen da. Canan und alle vom Team das für mich zuständig war, waren immer über meine persönliche Whatsapp Gruppe sofort ansprechbar. Brauchte ich eine Voila Schwester, war immer sofort eine bei mir im Zimmer. Der Hotelaufenthalt war super organisiert, Hotel und Essen dort seeehr gut. Selbst bei meinem verlorenen Koffer hat mir Voila geholfen. Ich würde immer wieder Voila Health Tourism vertrauen! 1000 Dank! Ich bin super zufrieden mit dem OP Ergebnis. Dafür danke ich natürlich Dr. Ekrem 1000000 mal!

Kiki Aust

Great experience

Rated 5.0 out of 5
January 1, 2024

My experience was really great with them,both the doctor and the nurses they were always there to assist with anything I want and make me comfortable.. the only issue I had was language barrier with other people outside the viola company which was really frustrating



Rated 5.0 out of 5
December 29, 2023

From start to finish, the service exceeded my expectations. The expertise of the professionals combined with outstanding care resulted in fantastic results. I highly recommend their top-notch service for anyone considering a hair transplant.

Romario With

Vielen Dank an voila Team bin zum…

Rated 5.0 out of 5
December 27, 2023

Vielen Dank an voila Team bin zum zweiten Mal hier da ich mit dem Service sowie sehr zufrieden bin vielen Dank an Canan und Naz für die fürsorgliche Unterstützung danke an alle und danke nochmals an dr furkan er ist sehr menschlich und sehr nett 👍

Paulina Bizon

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Voila Health Background Information


Meet the Founders: Dr Furkan Certel and Nazil Certel

Founded in 2021, the clinic may be relatively new, but its medical teams and coordinators boast extensive experience in their respective domains. Dr. Certel, a graduate of Istanbul University in 2009 with a specialization in Anaesthetic, Plastic, and Reconstructive Surgery, earned recognition from the European Board of Plastic and Reconstructive Surgery in 2016 with his EBOPRAS certificate.

In addition to Dr. Certel, the clinic collaborates with several contracted doctors, each a specialist in their fields, encompassing plastic surgery, ENT, Bariatrics, and IVF. The entire medical team, as well as the support staff at Voila Health Tourism, brings a wealth of experience to ensure comprehensive and proficient services.

Before and After Pictures

Voila Medical Tourism Hair Transplant Before And After Results

While exploring Voila Health Tourism, we came across a collection of Before and After hair transplant pictures that effectively showcase the outcomes of their procedures. Regrettably, the provided information lacks details regarding the number of grafts employed to achieve these visible results.


Getting a Hair Transplant in Istanbul Was Never Easier

Methods and Treatments

Voila Hair Transplantation Methods And Treatments

The clinic specializes in Direct Hair Transplants (DHI) and Follicular Unit Extraction (FUE) procedures, utilizing the advanced Sapphire FUE Transplant method.

In DHI (Direct Hair Implantation), a specialized tool, known as the Choi pen or implanter pen, is employed. This technique involves individually extracting hair follicles from the donor area, making it particularly advantageous for individuals in the early stages of hair loss seeking a protective solution through hair transplant surgery.

FUE Hair Transplant represents a minimally invasive approach aimed at achieving natural results. This technique involves densely implanting more hair, incorporating both single hair and multi-grafts. What sets the Sapphire method apart from standard FUE hair transplants is the use of a sapphire blade, proven to cause less tissue damage and facilitate faster healing.

Costs and Packages

Voila hair transplant cost and price - What is included in the hair transplant package?

The total cost of the package is contingent upon the specific procedure chosen and the number of grafts to be transplanted. To receive a quotation for a hair transplant Turkey package from Voila Clinic, prospective clients are required to furnish their details along with four head pictures. Following this, a consultant will craft a personalized package.

Typical inclusions in Voila Clinic Turkey packages consist of:

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Your Questions

You can find Voila Health Tourism on Youtube, Instagram, TikTok and WhatsApp.

No, all procedures are carried out at its specialised clinic in the cosmopolitan neighbourhood of Atasehir, in Istanbul.

Yes. Their certificate is displayed on the clinic’s website.

Contact Hairline Transplant Turkey

Our dedicated team of experts is readily available to assist you. Whether you have inquiries about the cost of hair transplantation or the procedure itself, feel free to reach out. You can either give us a call or complete the contact form, and we’ll be delighted to provide the information you need.

Additionally, if you prefer, you can leave your contact information, and we will promptly get in touch with you.

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Last updated in Feb, 2024