Clinic Review 2023

Mono Clinic Turkey Reviews

Expert review from Joanna Okedara-Kalu (2023) + Patient reviews collected bi-weekly from:

Mono Clinic Turkey has a lot of controversy surrounding it. For one, a quick search on Google brings up the terms “Mono Clinic Death” and “Mono Cosmetic Surgery Botched”. But, is Clinic Mono that bad? Or was it a one-time mistake? If you are thinking about having your hair transplant surgery at Clinic Mono, then you should read this expert review before making your final decision.

Clinic Mono Rating

Expert Review

2.9 / 5.0

Patient Reviews

3.2 / 5.0

Booking Process
Pre-Operational
Arrival & Accommodation
Facility
Surgery & Doctors
Post-Operational
Patient Reviews
2.9

Expert Review

Mono Clinic Turkey Review Summary

This review was published in September 2023. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Mono Clinic Turkey, share your thoughts on the Hair Back App.

Experience With Clinic Mono: Our First Impression

Mono Clinic’s website was our first point of call in our review process. We observed that the website boasts mobile-friendly functionality, even going as far as detecting your location. However, navigating the site to find specific information about hair transplants might require a bit of patience. 

This seemingly arduous quest could be attributed to Mono Clinic’s extensive repertoire, which prominently features liposuction, breast lifts, gastric bypass procedures, and dental surgeries. A cursory examination of their medical team’s specialties further reinforces this point; while they excel in various domains, expertise in hair transplantation appears somewhat underrepresented.

The elusive price package also initially eluded our grasp. Hidden away from the main menu, it required diligent exploration of submenus and pages to unearth the pricing details, which ranged from £1,750 to £3,500. On the surface, this pricing seems reasonable, but don’t draw any conclusions until you find out what is included in the offer.

One aspect that piqued our curiosity was the terms and conditions lurking in the website’s footer. It’s a lengthy, convoluted document that raises more questions than answers. Within its convoluted passages lie elements that could potentially pose challenges for prospective and unsuspecting patients. 

For instance, their terms detail a deposit payment system, stating that upon payment, Mono Clinic begins arranging accommodation, transportation, and operation logistics. However, if a patient decides to cancel after paying the deposit, a substantial cancellation fee of 75% of the deposit is imposed, with only 25% refundable, provided no surgery date has been scheduled. Once a surgery date is booked, there is no avenue for a refund, rendering the entire deposit a sunk cost.

This clause certainly raises a red flag in our evaluation. Yet, if there’s a commendable aspect to our initial encounter, it’s Mono Clinic’s responsiveness. 

In stark contrast to our experience with Sule Hair Clinic, Mono Clinic demonstrated a keen interest in engaging with us. They promptly responded when we clicked ‘submit,’ and their WhatsApp channel provided a personal consultant who remained consistently responsive. Moreover, they generously extended a free call service for individuals in the UK, and their live chat feature allowed for easy messaging.

Clinic Mono Whatsapp Chat

Booking Process

4 / 5

Booking a hair transplant through Mono Clinic’s website turned out to be an adventure in itself, albeit a perplexing one. Initially, we stumbled upon a booking fee form discreetly tucked away in the footer of the website.

To our surprise, this form took a rather abrupt detour by requesting sensitive card details right away. We’re talking about the card type, cardholder name, amount, currency unit, expiration date, card number, and even the elusive 3-digit security code. It felt a bit like being asked for the secret password to enter a hidden club without knowing what’s inside.

Our mission to find a direct pathway for booking a hair transplant proved to be a bit of a scavenger hunt. There was no clear button or avenue dedicated to booking a hair transplant in sight. While it’s conceivable that Mono Clinic prefers to unveil its pricing details after the free consultation, offering upfront transparency on pricing can be a beacon of clarity for many patients navigating the intriguing world of medical procedures.

A closer examination of their hair transplant services page revealed a mention of “BlueMagic Group,” a name that piqued our interest. Further investigation revealed the existence of a separate entity called BlueMagic Group Hair Transplant Clinic in Istanbul. This raised questions regarding whether the text mentioning BlueMagic Group on Mono Clinic’s website had been copied from the latter or if there was a more complex connection between the two.

As mentioned previously, the absence of a clear and easily accessible price list was another notable concern. While some pricing information was buried within the terms and contract page, expecting patients to navigate through these dense documents to determine hair transplant costs seemed impractical. Additionally, an “advance payment” page in the footer redirected to the same Google form, once again requesting card details without offering clarity on hair transplant pricing. While it’s conceivable that Mono Clinic discusses prices after the free consultation, providing upfront information about pricing is a transparency standard that many patients value when considering medical procedures.

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Pre-Operational Consultations

1 / 5

Clinic Mono’s website left us with more questions than answers when it came to understanding their hairline transplant preoperative processes. On their hair transplant page, we found a brief outline of the procedure steps, which included an initial consultation, preparation involving shaving the donor area and administering local anesthesia, follicle extraction, recipient site creation, transplantation, and post-procedure care instructions.

While this overview provided a general idea of the procedure, it lacked the depth and specificity that patients often seek when considering a hair transplant. Our efforts to gather further information about the preoperative process and the potential travel itinerary led us to explore the terms and contract page on their website. 

Here, we uncovered details related to what was included in their package, such as the consultation with the surgeon, private transport, in-city transfers, meals, interpreter services, medical tests, and more. However, this information was presented within a dense document that could be easily overlooked by prospective patients.

A notable point of concern within the terms and contract was related to the cancellation policy. Clinic Mono Turkey emphasized the importance of deposit payments for arranging accommodation, transportation, and clinical schedules.

If a patient cancels the operation after paying the deposit, a substantial cancellation fee of 75% of the deposit payment would be incurred, leaving only 25% refundable. Furthermore, once a surgery date was booked and a refund requested, no refund would be applicable, rendering the total deposit a sunk cost. This policy raised questions about flexibility and patient rights.

On the plus side, the website mentions that their “Operations Department” will be ready to answer any questions regarding the itinerary. The website also highlights the existence of a Patient Rights Department for addressing post-operative concerns.

Based on the information provided, Clinic Mono does not appear to offer a clear itinerary before the trip on its website. While they mention some details related to the package, such as private transport, in-city transfers, and meals, it is not presented in a clear and organized manner that would provide patients with a step-by-step itinerary.

There is no mention of the possibility of rescheduling the booking for free in the information provided. The cancellation policy outlined in their terms and contract indicates that cancellation may result in a substantial fee, particularly if a surgery date is booked.

Clinic Mono does mention the inclusion of a consultation with a surgeon in Turkey as part of their package, which is a positive aspect. However, it would be helpful to have more specific information about whether this consultation occurs before the surgery or only after it, as some reviews have suggested.

There is no explicit mention of nutrition advice and supplements in the information provided on their website. Similarly, there is no mention of a pre-operational kit being included as part of the package.

Arrival & Accommodation

4 / 5

One aspect that Clinic Mono Istanbul takes pride in is its Mono Aftercare Villa. Depending on the package you select and the amount you pay, you may have access to this villa during your stay. While this may seem appealing, the devil is in the details.

The accommodation package covers three nutritious meals in the Aftercare Villa if you choose to stay there. However, if you opt for the partner hotel, meals may not be included, which could be a significant factor to consider when planning your budget.

Clinic Mono Istanbul offers what they term “VIP transfers” for all patients arriving at Izmir airport, regardless of the day or time. This sounds impressive, but it’s crucial to assess the practicality of this service.

They mention the presence of an interpreter who can communicate in English, Swedish, and German 24/7 during your stay. Effective communication is a priority in any medical setting, especially when you’re in a foreign country.

Additionally, Clinic Mono Istanbul provides access to English-speaking staff throughout your stay. Having staff who can assist in your preferred language can alleviate concerns and ensure a smoother experience.

While they emphasize the Operations Department’s readiness to answer questions about your itinerary, they also mention a Patient Rights Department. This department comes into play if you have any dissatisfaction related to your operation after returning to your home country. While this is a reassuring aspect, it raises questions about the potential reasons for dissatisfaction and how they are handled.

Facility

4 / 5

Clinic Mono Istanbul tries to emphasize its commitment to providing high-quality treatments with advanced technologies. While their website mentions these advanced technologies, it doesn’t specify the exact technologies used, such as Laser Measured Hairline or Density Measurement, which can be a concern for potential patients looking for details about the procedures.

The clinic appears to prioritize patient comfort. They mention that patients have access to a Luxury Aftercare Villa stay, centrally located hotels, and well-organized transfer companies. This suggests that they are attentive to patients’ needs both during and after their treatment. However, it’s important to note that while they mention comfort amenities like ergonomic chairs and beds, entertainment, and meals, the specific details of these amenities are not provided on their website, leaving potential patients with some uncertainty. 

While they state their commitment to high-quality medical services, the specific measures they take to ensure hospital-level sanitation and guaranteed operation are not detailed on their website. Transparency regarding sanitation and hygiene protocols is crucial, especially in medical settings, to reassure patients of their safety.

Mono clinic Turkey website screenshot

Surgery & Doctor Involvement

3 / 5

Clinic Mono’s website provides a general overview of the various hair transplant procedures they offer, which include FUE hair, DHI, moustache transplant, beard transplant, eyebrow transplant, FUT hair transplant, afro, micro FUE hair transplant, sapphire FUE hair transplant, mesotherapy, and sideburn transplants. However, their website lacks specific details about the surgical team, the availability of a translator during the surgery, or the use of needleless anesthetics.

The website does describe a typical hair transplant process. While these details provide a basic understanding of the hair transplant process, patients may still have unanswered questions about the surgical team’s qualifications, the presence of a translator, or specific techniques used. 

Some patient reviews on findhospital.com have raised concerns about not knowing their surgeon until the surgery room, which can be a source of uncertainty and discomfort for prospective patients.

Mono Clinic Patient review

Aftercare

2 / 5

Clinic Mono’s website does not explicitly lay out the specific details of its aftercare package. Nonetheless, we can make some inferences based on the information provided.

The website hints at Clinic Mono offering an “all-inclusive hair transplant” treatment package. However, it leaves some questions unanswered regarding the exact components of this package. It’s unclear whether this comprehensive package includes amenities like neck pillows, specialized hair vitamins, shampoos, or lotions to support post-operative care.

The hair transplant page on their website does mention that patients receive instructions for post-operative care after the procedure. This suggests that while they provide guidance on caring for the transplanted area, it may not extend to assistance with the initial hair wash or other specific aftercare services.

Although their terms and contract highlight that patients have access to their aftercare villa for 3 days and 2 nights, this appears to sum up the aftercare package. Any extension of the stay beyond this period may entail additional costs.

conclusion expert review

Joanna-okedara-kalu headshot

We Rate Mono Clinic Turkey

2.9 / 5.0

Based on the comprehensive assessment of Clinic Mono Istanbul, it’s evident that there are both positive and concerning aspects to consider. On the positive side, Clinic Mono demonstrates responsiveness and accessibility, providing multi-language support for patients. They offer a variety of hair transplant procedures and mention the availability of post-operative care instructions.

However, there are several notable concerns. The lack of transparency regarding the hair transplant surgical teams and the need for clearer pre-operative information raise questions about the overall patient experience. Additionally, the convoluted terms and conditions, particularly the stringent cancellation policy, may deter potential patients.

Certain reviews have alleged that Mono Clinic presented them with a contract containing clauses that prohibit the expression of negative feedback regarding their procedures, under the threat of potential legal action. If these claims hold, it does raise suspicions. If the quality of their procedures is indeed exceptional, one might question the necessity of such measures to enforce silence among patients.

In terms of aftercare, while some aspects are hinted at, such as post-operative instructions and access to the aftercare villa, the complete aftercare package details remain unclear. Considering these factors, Clinic Mono Istanbul appears to have room for improvement in terms of transparency, communication, and clarity on various aspects of its services. Prospective patients should engage in thorough research and direct communication with the clinic to address specific concerns and expectations before making a decision.

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What do others think about Mono Clinic Turkey?

Mono Clinic Patient Reviews

Patient reviews collected bi-weekly from:

4.8
Rated 4.8 out of 5
4.8 out of 5 stars (based on 1,193 reviews)
Excellent89%
Very good6%
Average1%
Poor0%
Terrible3%

Do not go I’ve been so sick since I got…

Rated 1.0 out of 5
February 19, 2024

Do not go I’ve been so sick since I got home, so have another 3 girls plz look somewhere else

Kate Newcombe

No Title

Rated 0.0 out of 5
February 17, 2024

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

katti w.

My stay was very nice

Rated 5.0 out of 5
February 17, 2024

My stay was very nice, the treatment, the hotel staff, everything was pleasant, I am very happy with my stay I will send it to you when anyone wants it because I am very happy !!!

Hiwot

Excellent service

Rated 5.0 out of 5
February 16, 2024

Everything was very organised. From airport pick-up to hotel transfers etc. The staff were really nice. My surgery went well and I’ll be going home tomorrow. Beste arranged all my logistics and it all went smoothly. Emir was an

NNEKA IGWE

Happy customer Mariusz

Rated 5.0 out of 5
February 16, 2024

I have to say that customer services at Mono clinic is the biggest asset.

Mariusz Witek

Excellent facilities

Rated 5.0 out of 5
February 16, 2024

Excellent facilities, took care of me and my sister throughout after the operation.

Sarah

Thank you for my “perfect” scar

Rated 5.0 out of 5
February 16, 2024

Thank you for my “perfect” scar. The surgeon Dr Deniz has done amazing. Special mention to Beste who has organised the plan as well as Baris, our liason, who has been a very good with communication. All appointments have been organised for us and have ran to schedule. Thank you to the staff at the villa: Mert, Asuman & Anaf for being so accommodating and helpful during our stay. We have been really pleased with the service recieved from all at Mono Clinic.

Shereen Jabarooti

MONO LIE TO YOU

Rated 1.0 out of 5
February 16, 2024

On initial contact, I spoke with (NAME FORCIBLY REMOVED). I asked him to confirm that I would receive individual crowns, which he said I would. This was not the case. I was infact, given bridge work. However I was not told this until after my teeth had been shaved down. By which point, it was too late. I now have bridges, meaning I can no longer floss putting me at risk of poor gum health (confirmed by a UK dentist) and if there are ever issues with my teeth, I’ll need a number of crowns replacing instead of just one.

On arrival at the clinic I was told I would need an additional two crowns at a cost of £100 each to fill gaps. I received the 1 1/2 additional crowns. They’ve basically just tried to fill the gap with anything to get more money from me, and all they have done is create a small gap for food to get awkwardly stuck in.

When choosing my shade, I asked for BL3 with the option to darken to BL4. I received BL2 meaning I could only darken to BL3, which in my opinion is a bit too white.

Before the procedure I spoke with the dentist and asked that my teeth were made smaller. I was very clear that in no way did I want them bigger. The dentist said this was ok and continued to grind my teeth down. When my new teeth arrived, they were huge. I said that they had to be made smaller. They came back slightly smaller, but still bigger than my original teeth. I was told that this was as small as they could be due to my bite (I’ll get to my bite shortly). Had I been told they would be bigger, I would not of gone ahead with the procedure.

During a review with the dentist, I explained that my bottom teeth especially, felt particularly uncomfortable. I explained I was concerned about my bite and the size as they felt big in my mouth. My dentist told me this was normal and I will get used to it. Basically, he was not prepared to do anything about it now that they had my money.

Now my teeth have settled, they are without doubt too bright. They are huge. Much bigger than my old ones and the size is affecting the functionality. I can no longer chew food properly, pronouncing certain words is more difficult and they just generally feel uncomfortable in my mouth.

My new teeth are not even smooth. No care has been taken when making them and they are not aesthetically pleasing. The before and after pictures seen on Instagram are not a true representation of what you will receive. They are photoshopped to make your old teeth look worse and new teeth look better and you are pressured to IMMEDIATELY leave a good review.

To summarise, They tell you whatever you want to hear to get you there, right up until doing the procedure. Once they have your money and the procedure is done, they come up with all the excuses and reasons why you couldn’t have what you wanted. Basically they just do what they want or what is easiest/cheapest. I had 4 crowns prior to my treatment. My old crowns looked and felt like my real teeth. These new ones do not.

I have raised all of this with Mono. I haven’t just gone away and wrote a bad review. The after care is poor. (NAME FORCIBLY REMOVED) tells me that because of this review, it is difficult for them to offer me any kind of help. I deleted my review at their request and still received no help, so now I am posting it again. Mono have done everything in their power to get this review taken down and if they succeed, I think it is fair to say that Trustpilot is not a reliable source of honest information on companies such as Mono Clinic.

I would avoid at all cost. If you are genuinely that unhappy with your smile, I would pay the extra for UK. Or at least use a more reputable dentist in Turkey. Mono don’t even take digital impressions. They are done manually. There are so much more advanced clinics to choose from. AVOID! AVOID! AVOID!

EDIT: (NAME FORCIBLY REMOVED) from the aftercare team continues to message me on WhatsApp, telling me that my review “is making the situation worse” and point blank refuses to discuss any kind of aftercare for me.

EXRhys

Really recommend mono

Rated 5.0 out of 5
February 15, 2024

Really recommend mono , super friendly and warm welcoming.

Chloe Roberts

AVOID mono clinic completely

Rated 1.0 out of 5
February 15, 2024

UPDATE 14/02 AVOID, AVOID, AVOID Since having my treatment in September I’ve had broken crowns, root issues which have now resulted in a once healthy tooth being completely removed! Crowns don’t meet at all, gaps developed and mostly all bridges even when individual crowns were meant to be put in and were confirmed in my initial consultation and before I travelled to Turkey resulting in more money being spent to replace multiple crowns at a time. Highly unprofessional clinic and very unprofessional staff the ones i have had contacr with. The treatment I have had is very bad quality and has been shown since I’ve returned to the UK and been to multiple dentists i very much regret booking with this clinic for work also patient aftercare if you can it that, the person who is the only patient aftercare individual is massively unprofessional only cares about good reviews fpr the business not about patients or the money we’ve spent.

Natasha Brosnan

Tooop…

Rated 5.0 out of 5
February 14, 2024

Cezayirliyim ve İzmir’e gidip Mono Klinik’te ameliyat oldum, Allah’a şükür sen her sağlık çalışanından 1000 yıldız hak ediyorsun, benim işim için güven, emniyet ve iyi tedavi var, binlerce teşekkürler. Saygılarımla Sen.

soria vlog

I flew into Turkey on the 31st of…

Rated 5.0 out of 5
February 10, 2024

I flew into Turkey on the 31st of January, and my experience from start to finish was amazing. My surgery was a great success by Dr. Eren Ersöz. He did an amazing job.

Rebecca Colombini

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Mono Clinic Background Information

Team

Clinic Mono Has Over 21 Doctors

Clinic Mono Turkey’s website highlights seven different doctors with various expertise. However, the website does not give detailed information about which doctor was an expert in hair transplant surgery.

mono-medical-center-team-review-screenshot

Among the featured experts, we have M.D. Eren Ersöz, M.D. Merve Özkaya Ünsal, M.D. Deni̇z Yildirim, and M.D. Nazmi̇ Yoğurtçu, all of whom are recognized for their proficiency in plastic and aesthetic surgery. Dt. Çağri Dereli̇ and Dt. Alper Temi̇z are renowned for their expertise in cosmetic dentistry. M.D. Çağlar Erteki̇n’s specialization lies in general and bariatric surgery.

While the broad category of aesthetic surgery may encompass various procedures, including hair transplants, a closer examination of these doctors’ profiles on the website does not reveal any specific mentions of their involvement in hair transplantation surgery.

Intriguingly, during our research, we came across a different website that referenced Dr. Ekin Meşe Say as a specialist in hair transplantation. This disparity in information raises questions about the accuracy and consistency of the details provided on Clinic Mono Turkey’s website.

Additionally, it’s worth noting that our investigation revealed the existence of approximately 21 doctors associated with Clinic Mono Turkey. This discrepancy between the number of doctors on the website and the actual count suggests that the website may be outdated or incomplete.

Before and After Pictures

Mono Clinic Turkey Before And After Results

Mono Hair Clinic Istanbul has several hair transplant before and after photos, both on their website and on social media. 

Getting a Hair Transplant in Istanbul Was Never Easier

METHODS AND TREATMENTS

Mono Clinic Hair Transplantation Procedures

Some of the hair transplant methods and treatments highlighted on Mono Clinic’s website include, FUE hair transplant, DHI hair transplant, facial hair transplant, (moustache and beard) transplant, eyebrow transplant, FUT hair transplant, afro hair transplant, micro FUE hair transplant, sapphire FUE hair transplant, mesotherapy, and sideburn transplants.

Costs and Packages

Mono Clinic hair transplant cost and price - What is included in the hair transplant package?

Clinic Mono’s website does not clearly explain what comes with the £1,750 to £3,500 price tag, besides the procedure. However, if you have the time to untangle the very clumsily written terms and contracts, then you’ll be able to see what your package may include.

Mono Clinic Price
A typical package offers:
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Your Questions
Answered

Yes, Mono Clinic is on IG. They also have Facebook, TikTok, and LinkedIn accounts

Yes, Mono Clinic Turkey performs surgeries in a hospital.

Yes, they have an A-License. Their website mentions that they operate in a regulated EU-accredited private hospital, and they have an A-license, which is regulated by the Turkish government. This suggests that they meet the necessary legal and regulatory requirements for performing medical procedures.

Contact Hairline Transplant Turkey

Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.

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Last updated in Sep 2023