Clinic Review 2024
Mono Clinic Turkey Reviews
Expert review from Joanna Okedara-Kalu (2023) + Patient reviews collected bi-weekly from:
Mono Clinic Turkey has a lot of controversy surrounding it. For one, a quick search on Google brings up the terms “Mono Clinic Death” and “Mono Cosmetic Surgery Botched”. But, is Clinic Mono that bad? Or was it a one-time mistake? If you are thinking about having your hair transplant surgery at Clinic Mono, then you should read this expert review before making your final decision.
Booking Process
Pre-Operational
Arrival & Accommodation
Facility
Surgery & Doctors
Post-Operational
Patient Reviews
2.9
Expert Review
Mono Clinic Turkey Review Summary
This review was published in September 2023. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Mono Clinic Turkey, share your thoughts on the Hair Back App.
Experience With Clinic Mono: Our First Impression
Mono Clinic’s website was our first point of call in our review process. We observed that the website boasts mobile-friendly functionality, even going as far as detecting your location. However, navigating the site to find specific information about hair transplants might require a bit of patience.
This seemingly arduous quest could be attributed to Mono Clinic’s extensive repertoire, which prominently features liposuction, breast lifts, gastric bypass procedures, and dental surgeries. A cursory examination of their medical team’s specialties further reinforces this point; while they excel in various domains, expertise in hair transplantation appears somewhat underrepresented.
The elusive price package also initially eluded our grasp. Hidden away from the main menu, it required diligent exploration of submenus and pages to unearth the pricing details, which ranged from £1,750 to £3,500. On the surface, this pricing seems reasonable, but don’t draw any conclusions until you find out what is included in the offer.
One aspect that piqued our curiosity was the terms and conditions lurking in the website’s footer. It’s a lengthy, convoluted document that raises more questions than answers. Within its convoluted passages lie elements that could potentially pose challenges for prospective and unsuspecting patients.
For instance, their terms detail a deposit payment system, stating that upon payment, Mono Clinic begins arranging accommodation, transportation, and operation logistics. However, if a patient decides to cancel after paying the deposit, a substantial cancellation fee of 75% of the deposit is imposed, with only 25% refundable, provided no surgery date has been scheduled. Once a surgery date is booked, there is no avenue for a refund, rendering the entire deposit a sunk cost.
This clause certainly raises a red flag in our evaluation. Yet, if there’s a commendable aspect to our initial encounter, it’s Mono Clinic’s responsiveness.
In stark contrast to our experience with Sule Hair Clinic, Mono Clinic demonstrated a keen interest in engaging with us. They promptly responded when we clicked ‘submit,’ and their WhatsApp channel provided a personal consultant who remained consistently responsive. Moreover, they generously extended a free call service for individuals in the UK, and their live chat feature allowed for easy messaging.
Booking Process
4 / 5
- English website available
- Free hair loss consultation
- Detailed information of procedures
- Team information available
- Clear price list not available
Booking a hair transplant through Mono Clinic’s website turned out to be an adventure in itself, albeit a perplexing one. Initially, we stumbled upon a booking fee form discreetly tucked away in the footer of the website.
To our surprise, this form took a rather abrupt detour by requesting sensitive card details right away. We’re talking about the card type, cardholder name, amount, currency unit, expiration date, card number, and even the elusive 3-digit security code. It felt a bit like being asked for the secret password to enter a hidden club without knowing what’s inside.
Our mission to find a direct pathway for booking a hair transplant proved to be a bit of a scavenger hunt. There was no clear button or avenue dedicated to booking a hair transplant in sight. While it’s conceivable that Mono Clinic prefers to unveil its pricing details after the free consultation, offering upfront transparency on pricing can be a beacon of clarity for many patients navigating the intriguing world of medical procedures.
A closer examination of their hair transplant services page revealed a mention of “BlueMagic Group,” a name that piqued our interest. Further investigation revealed the existence of a separate entity called BlueMagic Group Hair Transplant Clinic in Istanbul. This raised questions regarding whether the text mentioning BlueMagic Group on Mono Clinic’s website had been copied from the latter or if there was a more complex connection between the two.
As mentioned previously, the absence of a clear and easily accessible price list was another notable concern. While some pricing information was buried within the terms and contract page, expecting patients to navigate through these dense documents to determine hair transplant costs seemed impractical. Additionally, an “advance payment” page in the footer redirected to the same Google form, once again requesting card details without offering clarity on hair transplant pricing. While it’s conceivable that Mono Clinic discusses prices after the free consultation, providing upfront information about pricing is a transparency standard that many patients value when considering medical procedures.
Top Rated Clinics in Turkey September, 2024
Recommended
Pre-Operational Consultations
1 / 5
- Clear itinerary before trip
- Pre-operational consultations included
- Possibility to reschedule booking for free
- Nutrition advice and supplements
- Pre-operational kit included
Clinic Mono’s website left us with more questions than answers when it came to understanding their hairline transplant preoperative processes. On their hair transplant page, we found a brief outline of the procedure steps, which included an initial consultation, preparation involving shaving the donor area and administering local anesthesia, follicle extraction, recipient site creation, transplantation, and post-procedure care instructions.
While this overview provided a general idea of the procedure, it lacked the depth and specificity that patients often seek when considering a hair transplant. Our efforts to gather further information about the preoperative process and the potential travel itinerary led us to explore the terms and contract page on their website.
Here, we uncovered details related to what was included in their package, such as the consultation with the surgeon, private transport, in-city transfers, meals, interpreter services, medical tests, and more. However, this information was presented within a dense document that could be easily overlooked by prospective patients.
A notable point of concern within the terms and contract was related to the cancellation policy. Clinic Mono Turkey emphasized the importance of deposit payments for arranging accommodation, transportation, and clinical schedules.
If a patient cancels the operation after paying the deposit, a substantial cancellation fee of 75% of the deposit payment would be incurred, leaving only 25% refundable. Furthermore, once a surgery date was booked and a refund requested, no refund would be applicable, rendering the total deposit a sunk cost. This policy raised questions about flexibility and patient rights.
On the plus side, the website mentions that their “Operations Department” will be ready to answer any questions regarding the itinerary. The website also highlights the existence of a Patient Rights Department for addressing post-operative concerns.
Based on the information provided, Clinic Mono does not appear to offer a clear itinerary before the trip on its website. While they mention some details related to the package, such as private transport, in-city transfers, and meals, it is not presented in a clear and organized manner that would provide patients with a step-by-step itinerary.
There is no mention of the possibility of rescheduling the booking for free in the information provided. The cancellation policy outlined in their terms and contract indicates that cancellation may result in a substantial fee, particularly if a surgery date is booked.
Clinic Mono does mention the inclusion of a consultation with a surgeon in Turkey as part of their package, which is a positive aspect. However, it would be helpful to have more specific information about whether this consultation occurs before the surgery or only after it, as some reviews have suggested.
There is no explicit mention of nutrition advice and supplements in the information provided on their website. Similarly, there is no mention of a pre-operational kit being included as part of the package.
Arrival & Accommodation
4 / 5
- Included in all packages
- English speaking driver/coordinator available
- 5-Star hotel included
- VIP Transfers included
- 3 nights stay standard
- Blood test done upon arrival
One aspect that Clinic Mono Istanbul takes pride in is its Mono Aftercare Villa. Depending on the package you select and the amount you pay, you may have access to this villa during your stay. While this may seem appealing, the devil is in the details.
The accommodation package covers three nutritious meals in the Aftercare Villa if you choose to stay there. However, if you opt for the partner hotel, meals may not be included, which could be a significant factor to consider when planning your budget.
Clinic Mono Istanbul offers what they term “VIP transfers” for all patients arriving at Izmir airport, regardless of the day or time. This sounds impressive, but it’s crucial to assess the practicality of this service.
They mention the presence of an interpreter who can communicate in English, Swedish, and German 24/7 during your stay. Effective communication is a priority in any medical setting, especially when you’re in a foreign country.
Additionally, Clinic Mono Istanbul provides access to English-speaking staff throughout your stay. Having staff who can assist in your preferred language can alleviate concerns and ensure a smoother experience.
While they emphasize the Operations Department’s readiness to answer questions about your itinerary, they also mention a Patient Rights Department. This department comes into play if you have any dissatisfaction related to your operation after returning to your home country. While this is a reassuring aspect, it raises questions about the potential reasons for dissatisfaction and how they are handled.
Facility
4 / 5
- Comfort, including lunch, entertainment, clothes and ergonomic chair and bed
- Laser Measured Hairline, Density Measurement- and Donor Area Selection Tool
- Regulated EU Accredited Private Hospital with own room for surgery
- Hospital Level of Sanitation and Guaranteed Operation
- A-license (regulated by the Turkish government)
Clinic Mono Istanbul tries to emphasize its commitment to providing high-quality treatments with advanced technologies. While their website mentions these advanced technologies, it doesn’t specify the exact technologies used, such as Laser Measured Hairline or Density Measurement, which can be a concern for potential patients looking for details about the procedures.
The clinic appears to prioritize patient comfort. They mention that patients have access to a Luxury Aftercare Villa stay, centrally located hotels, and well-organized transfer companies. This suggests that they are attentive to patients’ needs both during and after their treatment. However, it’s important to note that while they mention comfort amenities like ergonomic chairs and beds, entertainment, and meals, the specific details of these amenities are not provided on their website, leaving potential patients with some uncertainty.
While they state their commitment to high-quality medical services, the specific measures they take to ensure hospital-level sanitation and guaranteed operation are not detailed on their website. Transparency regarding sanitation and hygiene protocols is crucial, especially in medical settings, to reassure patients of their safety.
Surgery & Doctor Involvement
3 / 5
- Included in all packages
- Nurses Part of Operational Team
- Third Party Doctor Auditing of Operation for Perfect Result
- English Speaking Medical Team
- Needleless anesthetics
- Reputable Doctor Part of Operational Team
Clinic Mono’s website provides a general overview of the various hair transplant procedures they offer, which include FUE hair, DHI, moustache transplant, beard transplant, eyebrow transplant, FUT hair transplant, afro, micro FUE hair transplant, sapphire FUE hair transplant, mesotherapy, and sideburn transplants. However, their website lacks specific details about the surgical team, the availability of a translator during the surgery, or the use of needleless anesthetics.
The website does describe a typical hair transplant process. While these details provide a basic understanding of the hair transplant process, patients may still have unanswered questions about the surgical team’s qualifications, the presence of a translator, or specific techniques used.
Some patient reviews on findhospital.com have raised concerns about not knowing their surgeon until the surgery room, which can be a source of uncertainty and discomfort for prospective patients.
Aftercare
2 / 5
- Standard Post Treatment Packages included
- Post-operational consultations
- After-care products
- 90% hair growth guarantee
- Financing options not available
Clinic Mono’s website does not explicitly lay out the specific details of its aftercare package. Nonetheless, we can make some inferences based on the information provided.
The website hints at Clinic Mono offering an “all-inclusive hair transplant” treatment package. However, it leaves some questions unanswered regarding the exact components of this package. It’s unclear whether this comprehensive package includes amenities like neck pillows, specialized hair vitamins, shampoos, or lotions to support post-operative care.
The hair transplant page on their website does mention that patients receive instructions for post-operative care after the procedure. This suggests that while they provide guidance on caring for the transplanted area, it may not extend to assistance with the initial hair wash or other specific aftercare services.
Although their terms and contract highlight that patients have access to their aftercare villa for 3 days and 2 nights, this appears to sum up the aftercare package. Any extension of the stay beyond this period may entail additional costs.
conclusion expert review
We Rate Mono Clinic Turkey
2.9 / 5.0
Based on the comprehensive assessment of Clinic Mono Istanbul, it’s evident that there are both positive and concerning aspects to consider. On the positive side, Clinic Mono demonstrates responsiveness and accessibility, providing multi-language support for patients. They offer a variety of hair transplant procedures and mention the availability of post-operative care instructions.
However, there are several notable concerns. The lack of transparency regarding the hair transplant surgical teams and the need for clearer pre-operative information raise questions about the overall patient experience. Additionally, the convoluted terms and conditions, particularly the stringent cancellation policy, may deter potential patients.
Certain reviews have alleged that Mono Clinic presented them with a contract containing clauses that prohibit the expression of negative feedback regarding their procedures, under the threat of potential legal action. If these claims hold, it does raise suspicions. If the quality of their procedures is indeed exceptional, one might question the necessity of such measures to enforce silence among patients.
In terms of aftercare, while some aspects are hinted at, such as post-operative instructions and access to the aftercare villa, the complete aftercare package details remain unclear. Considering these factors, Clinic Mono Istanbul appears to have room for improvement in terms of transparency, communication, and clarity on various aspects of its services. Prospective patients should engage in thorough research and direct communication with the clinic to address specific concerns and expectations before making a decision.
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What do others think about Mono Clinic Turkey?
Mono Clinic Patient Reviews
Patient reviews collected bi-weekly from:
4.7 out of 5 stars (based on 1,582 reviews)
an alle die 60 Jahre sind
September 9, 2024
an alle die 60 Jahre sind! Ich wollte ein BBL machen lassen! Bekam jedoch eine Absage fas ich zu alt sei, darum käme keine OP in Frage
Female hair transplant DHI
September 9, 2024
I’m less then a week from my operation (Female hair transplant using DHI) but so far I can definitely say:
Before my operation I was in contact with Büşra from the clinic who helped me organise my flights, and showed me the accommodation I would be staying, she made me feel much more comfortable with flying abroad and Büşra made the entire experience so much easier, so thank you!
1. Arrival was great, was picked up from Izmir Airport and the transfer was waiting for us, when we got to the Mono Life hotel we were checked in very fast and efficiently by the receptionist, the room was so beautiful, mini fridge, hair dryer, big TV, safe.
2. The next day me and my partner met Fatima my patient service specialist who is extremely sweet and was with me through every step, Fatima was with me during each appointment with the Hair transplant clinic and translated for me, Fatima was in the transfers with us every time and was amazing and will miss her!
3. The actual procedure for my hair transplant was with a clinic in the middle of Izmir beside the Folkart towers. I had my donor area of my hair checked in the reception area by who would be my Doctor.
4. Once my bloods were confirmed Fatima took me upstairs where I met my Doctor and nurses. Fatima translated and explained to me what would happen and then I had my surgery.
5. My surgery was 8 hours long and very stressful, the doctor and the team were lovely and amazing and trying their very best, covering me in blankets when I was cold and giving me sugar and water when I was nervous, asking me if I was in any pain, helping adjust my head. When my blood pressure was becoming a problem they tried their best to calm me down and make me comfortable. My doctor who performed my transplant was very gentle with me and I felt comfortable.
6. Two days after I returned to the clinic with my partner and Fatima, who explained to me all of my aftercare, how I care for my transplant and wash my hair when I’m home. The nurses washed my hair and it felt amazing being able to have clean hair again.
7. During this time the Nurse who is in the hotel all day to help was visiting me. Gave me my medications (antibiotics, painkillers, neck pillow) she also gave me my products for my hair that I will need when I’m home.
8. On the final day my transfer came to pick me and my partner up and bring us to the airport, everything went smoothly and the transfer got us to the airport on time even though there was crazy traffic!
Overall a really amazing experience for what you pay and I was treated very well by everyone, hotel staff, Fatima, Doctors and nurses. Of course I need to wait longer and heal before seeing my final results of my operation to know my full review, but at this moment an amazing experience.
service was fantastic
September 7, 2024
service was fantastic, everyone was very helpfull. special thanks to Furkan, Ceren, Cem, and everyone else that helped at mono.
My husband and I just got back from the…
September 6, 2024
My husband and I just got back from the Mono Clinic in Izmir Turkey ! Ceren coordinated everything for us .. explained all the procedures and made sure everything was perfect for us before we arrived . She made us feel comfortable since this was our first time in Turkey getting surgeries . We had an amazing experience . Thank you Ceren for all of your help !
My experience with Mono Dentistry…
September 5, 2024
My experience with Mono Dentistry clinic has been great. Emrah organised everything for me and Azra my personal assistant was extremely helpful when I arrived to clinic to make sure everything went smoothly. Beste was great and arranged everything for me with regards to accommodation and was extremely helpful. My Dentist Mr Cagri and his Dental assistant were amazing and very helpful and reassuring. They all couldn’t do enough for me.
I am very happy with my crowns and would definitely return to Mono Dentist clinic again and recommend people to them.
Thanks Mono and keep up the good work!
Everyone was so amazing!
September 4, 2024
Everyone was so amazing from getting picked up at the airport to daily transport in the VIP vans to everywhere we needed to go. We had Mert, Furkan and Azra helping us at all times and communicating with us and helping us translate anything we didn’t understand. They even facilitated a private tour and a trip to the Bazar for us during our visit. The doctors did an incredible Job with my wife and I we definitely plan to come back maybe for some Teeth after seeing the amazing Job they did on others. I am so happy with my lower face lift surgery i have been wanting it for years now and even still swollen 1 week out from surgery it looks amazing! Thank you to everyone at the Mono Clinic from Jewelsjade and Jay we we feel in the short period of time we have become friends with everyone.
360 lipo and breast reduction
September 4, 2024
I would like to thank mono clinic for an amazing job they have done on my 360 lipo and breast reduction..! Dr denize was my surgeon he really was 100% amazing at the job he performed. Also I would really like to thank my coordinator AZRA for everything she has done from before the operation to finish! She really made me feel comfortable through out my journey. It’s been a month and Azra still keeps in touch with me on my wellbeing.! Once again thank you!
My Luxury experience as a patient with Mono clinic
September 3, 2024
I have had many medical experiences in Turkey and Mono Clinics is by far the best and ahead of its time. They give you a five star experience, with medical professionals that are well informed. A big thank you to my personal nurse Mert for making this such an easy process and speaking English fluently and gave me such comfort. To my Dr and her nurse , Dr Merve you are incredible and highly skilled in cosmetic surgery. The travel correspondent Ceren was great too , stayed with me through out my whole journey from Dubai till Izmir Turkey , a big thank you to Gunes my coordinator, such a beautiful and hands on soul. Thank you to the transport department for allocating me the best luxury vehicles and to the Mono over night and 24 nurse th k you for being so patient and understanding through the painful night and rocking me to sleep. OVER ALL, MONO COSMETIC CLINIC IS THE BEST CHOICE FOR ENGLISH SPEAKING INTERNATIONAL PATIENTS. And if u love luxury this is for you. Will never forget this experience. Thank you Mono Clinic
Clinic was awful and people lie there to much
September 2, 2024
My journey to this clinic was completely awful people are there just for money they just scam people i would never go back and i dont recommend if u text them u wanna come they would say anything just to come to them and pay and afterwards if they received money they dont care about u nomore also after my surgery my mouth lower lip has been deformed i asked the doctors is it normal he said yes but unfortunately is not because is not getting any better my face looks terrible also the aftercare they dont really care about the patients they pretend to be nice but really they dont care about nothing im not happy at all!!The main scamer there is Damla if u ask abiut prices they never tell u stright away they even dont have prices on website nowhere they tell different price to all different people is just hilarious and disappointing. expect my coordinator Bariș he was amazing very friendly and helpful person he was the best in the clinic i will give 5 stars just because of bariș the rest are just useless !!
I went to the Mono Clinic to have my…
September 2, 2024
I went to the Mono Clinic to have my breast implants replaced. August.2024
*I can’t say anything bad about the staff,all of them very nice and polite
*The hotel, room, food, bed it’s all good.
negative tings
*Unprofessional stat
*3 meals a day and they quickly changed to just breakfast
* bring extra cash as they additional charges I.e. medications etc. !!!people are there just for money.
*You will be lied to and deceived no matter where you stand next to
* I asked them to stay at the villa age money
* the doctor doesn’t have time to see me (aftercare).
Excellent service
August 30, 2024
I had an outstanding & professional service from my coordinator Azra . She was always available and helpful with the information & interpretation . I’m happy with my new smile .
I enjoyed my stay at the villa too . Awesome and friendly staff there .
Overall , I’m happy with my experience at the clinic .
Service was amazing this man provided…
August 27, 2024
Service was amazing this man provided such ease through out my whole experience he was so kind and reassuring! Answered all my questions and had nothing but supportive and kind words through out the process! Very happy his name is Ferhat
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Mono Clinic Background Information
Team
Clinic Mono Has Over 21 Doctors
Clinic Mono Turkey’s website highlights seven different doctors with various expertise. However, the website does not give detailed information about which doctor was an expert in hair transplant surgery.
Among the featured experts, we have M.D. Eren Ersöz, M.D. Merve Özkaya Ünsal, M.D. Deni̇z Yildirim, and M.D. Nazmi̇ Yoğurtçu, all of whom are recognized for their proficiency in plastic and aesthetic surgery. Dt. Çağri Dereli̇ and Dt. Alper Temi̇z are renowned for their expertise in cosmetic dentistry. M.D. Çağlar Erteki̇n’s specialization lies in general and bariatric surgery.
While the broad category of aesthetic surgery may encompass various procedures, including hair transplants, a closer examination of these doctors’ profiles on the website does not reveal any specific mentions of their involvement in hair transplantation surgery.
Intriguingly, during our research, we came across a different website that referenced Dr. Ekin Meşe Say as a specialist in hair transplantation. This disparity in information raises questions about the accuracy and consistency of the details provided on Clinic Mono Turkey’s website.
Additionally, it’s worth noting that our investigation revealed the existence of approximately 21 doctors associated with Clinic Mono Turkey. This discrepancy between the number of doctors on the website and the actual count suggests that the website may be outdated or incomplete.
Before and After Pictures
Mono Clinic Turkey Before And After Results
Mono Hair Clinic Istanbul has several hair transplant before and after photos, both on their website and on social media.
Getting a Hair Transplant in Istanbul Was Never Easier
METHODS AND TREATMENTS
Mono Clinic Hair Transplantation Procedures
Some of the hair transplant methods and treatments highlighted on Mono Clinic’s website include, FUE hair transplant, DHI hair transplant, facial hair transplant, (moustache and beard) transplant, eyebrow transplant, FUT hair transplant, afro hair transplant, micro FUE hair transplant, sapphire FUE hair transplant, mesotherapy, and sideburn transplants.
Costs and Packages
Mono Clinic hair transplant cost and price - What is included in the hair transplant package?
Clinic Mono’s website does not clearly explain what comes with the £1,750 to £3,500 price tag, besides the procedure. However, if you have the time to untangle the very clumsily written terms and contracts, then you’ll be able to see what your package may include.
A typical package offers:
- Consultation with the surgeon in Turkey and the cosmetic procedure itself
- Private transport from Izmir airport to the Aftercare Villa or partner hotel, along with return transportation to Izmir airport
- In-city transfers to and from the accommodation for all appointments with your surgeon
- Three nutritious meals if your accommodation is the AfterCare Villa
- Access to one or more English-speaking staff members throughout your stay
- All necessary pre-operative blood tests and routine protocols
- Hospital overnight stay for up to 2 nights
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Understanding Hair Loss
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
Your Questions
Answered
Yes, Mono Clinic is on IG. They also have Facebook, TikTok, and LinkedIn accounts
Yes, Mono Clinic Turkey performs surgeries in a hospital.
Yes, they have an A-License. Their website mentions that they operate in a regulated EU-accredited private hospital, and they have an A-license, which is regulated by the Turkish government. This suggests that they meet the necessary legal and regulatory requirements for performing medical procedures.
Contact Hairline Transplant Turkey
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Last updated in Jun 2024