Clinic Review 2024
Mono Clinic Turkey Reviews
Expert review from Joanna Okedara-Kalu (2023) + Patient reviews collected bi-weekly from:
Mono Clinic Turkey has a lot of controversy surrounding it. For one, a quick search on Google brings up the terms “Mono Clinic Death” and “Mono Cosmetic Surgery Botched”. But, is Clinic Mono that bad? Or was it a one-time mistake? If you are thinking about having your hair transplant surgery at Clinic Mono, then you should read this expert review before making your final decision.
Booking Process
Pre-Operational
Arrival & Accommodation
Facility
Surgery & Doctors
Post-Operational
Patient Reviews
2.9
Expert Review
Mono Clinic Turkey Review Summary
This review was published in September 2023. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Mono Clinic Turkey, share your thoughts on the Hair Back App.
Experience With Clinic Mono: Our First Impression
Mono Clinic’s website was our first point of call in our review process. We observed that the website boasts mobile-friendly functionality, even going as far as detecting your location. However, navigating the site to find specific information about hair transplants might require a bit of patience.
This seemingly arduous quest could be attributed to Mono Clinic’s extensive repertoire, which prominently features liposuction, breast lifts, gastric bypass procedures, and dental surgeries. A cursory examination of their medical team’s specialties further reinforces this point; while they excel in various domains, expertise in hair transplantation appears somewhat underrepresented.
The elusive price package also initially eluded our grasp. Hidden away from the main menu, it required diligent exploration of submenus and pages to unearth the pricing details, which ranged from £1,750 to £3,500. On the surface, this pricing seems reasonable, but don’t draw any conclusions until you find out what is included in the offer.
One aspect that piqued our curiosity was the terms and conditions lurking in the website’s footer. It’s a lengthy, convoluted document that raises more questions than answers. Within its convoluted passages lie elements that could potentially pose challenges for prospective and unsuspecting patients.
For instance, their terms detail a deposit payment system, stating that upon payment, Mono Clinic begins arranging accommodation, transportation, and operation logistics. However, if a patient decides to cancel after paying the deposit, a substantial cancellation fee of 75% of the deposit is imposed, with only 25% refundable, provided no surgery date has been scheduled. Once a surgery date is booked, there is no avenue for a refund, rendering the entire deposit a sunk cost.
This clause certainly raises a red flag in our evaluation. Yet, if there’s a commendable aspect to our initial encounter, it’s Mono Clinic’s responsiveness.
In stark contrast to our experience with Sule Hair Clinic, Mono Clinic demonstrated a keen interest in engaging with us. They promptly responded when we clicked ‘submit,’ and their WhatsApp channel provided a personal consultant who remained consistently responsive. Moreover, they generously extended a free call service for individuals in the UK, and their live chat feature allowed for easy messaging.
Booking Process
4 / 5
- English website available
- Free hair loss consultation
- Detailed information of procedures
- Team information available
- Clear price list not available
Booking a hair transplant through Mono Clinic’s website turned out to be an adventure in itself, albeit a perplexing one. Initially, we stumbled upon a booking fee form discreetly tucked away in the footer of the website.
To our surprise, this form took a rather abrupt detour by requesting sensitive card details right away. We’re talking about the card type, cardholder name, amount, currency unit, expiration date, card number, and even the elusive 3-digit security code. It felt a bit like being asked for the secret password to enter a hidden club without knowing what’s inside.
Our mission to find a direct pathway for booking a hair transplant proved to be a bit of a scavenger hunt. There was no clear button or avenue dedicated to booking a hair transplant in sight. While it’s conceivable that Mono Clinic prefers to unveil its pricing details after the free consultation, offering upfront transparency on pricing can be a beacon of clarity for many patients navigating the intriguing world of medical procedures.
A closer examination of their hair transplant services page revealed a mention of “BlueMagic Group,” a name that piqued our interest. Further investigation revealed the existence of a separate entity called BlueMagic Group Hair Transplant Clinic in Istanbul. This raised questions regarding whether the text mentioning BlueMagic Group on Mono Clinic’s website had been copied from the latter or if there was a more complex connection between the two.
As mentioned previously, the absence of a clear and easily accessible price list was another notable concern. While some pricing information was buried within the terms and contract page, expecting patients to navigate through these dense documents to determine hair transplant costs seemed impractical. Additionally, an “advance payment” page in the footer redirected to the same Google form, once again requesting card details without offering clarity on hair transplant pricing. While it’s conceivable that Mono Clinic discusses prices after the free consultation, providing upfront information about pricing is a transparency standard that many patients value when considering medical procedures.
Top Rated Clinics in Turkey December, 2024
Recommended
Pre-Operational Consultations
1 / 5
- Clear itinerary before trip
- Pre-operational consultations included
- Possibility to reschedule booking for free
- Nutrition advice and supplements
- Pre-operational kit included
Clinic Mono’s website left us with more questions than answers when it came to understanding their hairline transplant preoperative processes. On their hair transplant page, we found a brief outline of the procedure steps, which included an initial consultation, preparation involving shaving the donor area and administering local anesthesia, follicle extraction, recipient site creation, transplantation, and post-procedure care instructions.
While this overview provided a general idea of the procedure, it lacked the depth and specificity that patients often seek when considering a hair transplant. Our efforts to gather further information about the preoperative process and the potential travel itinerary led us to explore the terms and contract page on their website.
Here, we uncovered details related to what was included in their package, such as the consultation with the surgeon, private transport, in-city transfers, meals, interpreter services, medical tests, and more. However, this information was presented within a dense document that could be easily overlooked by prospective patients.
A notable point of concern within the terms and contract was related to the cancellation policy. Clinic Mono Turkey emphasized the importance of deposit payments for arranging accommodation, transportation, and clinical schedules.
If a patient cancels the operation after paying the deposit, a substantial cancellation fee of 75% of the deposit payment would be incurred, leaving only 25% refundable. Furthermore, once a surgery date was booked and a refund requested, no refund would be applicable, rendering the total deposit a sunk cost. This policy raised questions about flexibility and patient rights.
On the plus side, the website mentions that their “Operations Department” will be ready to answer any questions regarding the itinerary. The website also highlights the existence of a Patient Rights Department for addressing post-operative concerns.
Based on the information provided, Clinic Mono does not appear to offer a clear itinerary before the trip on its website. While they mention some details related to the package, such as private transport, in-city transfers, and meals, it is not presented in a clear and organized manner that would provide patients with a step-by-step itinerary.
There is no mention of the possibility of rescheduling the booking for free in the information provided. The cancellation policy outlined in their terms and contract indicates that cancellation may result in a substantial fee, particularly if a surgery date is booked.
Clinic Mono does mention the inclusion of a consultation with a surgeon in Turkey as part of their package, which is a positive aspect. However, it would be helpful to have more specific information about whether this consultation occurs before the surgery or only after it, as some reviews have suggested.
There is no explicit mention of nutrition advice and supplements in the information provided on their website. Similarly, there is no mention of a pre-operational kit being included as part of the package.
Arrival & Accommodation
4 / 5
- Included in all packages
- English speaking driver/coordinator available
- 5-Star hotel included
- VIP Transfers included
- 3 nights stay standard
- Blood test done upon arrival
One aspect that Clinic Mono Istanbul takes pride in is its Mono Aftercare Villa. Depending on the package you select and the amount you pay, you may have access to this villa during your stay. While this may seem appealing, the devil is in the details.
The accommodation package covers three nutritious meals in the Aftercare Villa if you choose to stay there. However, if you opt for the partner hotel, meals may not be included, which could be a significant factor to consider when planning your budget.
Clinic Mono Istanbul offers what they term “VIP transfers” for all patients arriving at Izmir airport, regardless of the day or time. This sounds impressive, but it’s crucial to assess the practicality of this service.
They mention the presence of an interpreter who can communicate in English, Swedish, and German 24/7 during your stay. Effective communication is a priority in any medical setting, especially when you’re in a foreign country.
Additionally, Clinic Mono Istanbul provides access to English-speaking staff throughout your stay. Having staff who can assist in your preferred language can alleviate concerns and ensure a smoother experience.
While they emphasize the Operations Department’s readiness to answer questions about your itinerary, they also mention a Patient Rights Department. This department comes into play if you have any dissatisfaction related to your operation after returning to your home country. While this is a reassuring aspect, it raises questions about the potential reasons for dissatisfaction and how they are handled.
Facility
4 / 5
- Comfort, including lunch, entertainment, clothes and ergonomic chair and bed
- Laser Measured Hairline, Density Measurement- and Donor Area Selection Tool
- Regulated EU Accredited Private Hospital with own room for surgery
- Hospital Level of Sanitation and Guaranteed Operation
- A-license (regulated by the Turkish government)
Clinic Mono Istanbul tries to emphasize its commitment to providing high-quality treatments with advanced technologies. While their website mentions these advanced technologies, it doesn’t specify the exact technologies used, such as Laser Measured Hairline or Density Measurement, which can be a concern for potential patients looking for details about the procedures.
The clinic appears to prioritize patient comfort. They mention that patients have access to a Luxury Aftercare Villa stay, centrally located hotels, and well-organized transfer companies. This suggests that they are attentive to patients’ needs both during and after their treatment. However, it’s important to note that while they mention comfort amenities like ergonomic chairs and beds, entertainment, and meals, the specific details of these amenities are not provided on their website, leaving potential patients with some uncertainty.
While they state their commitment to high-quality medical services, the specific measures they take to ensure hospital-level sanitation and guaranteed operation are not detailed on their website. Transparency regarding sanitation and hygiene protocols is crucial, especially in medical settings, to reassure patients of their safety.
Surgery & Doctor Involvement
3 / 5
- Included in all packages
- Nurses Part of Operational Team
- Third Party Doctor Auditing of Operation for Perfect Result
- English Speaking Medical Team
- Needleless anesthetics
- Reputable Doctor Part of Operational Team
Clinic Mono’s website provides a general overview of the various hair transplant procedures they offer, which include FUE hair, DHI, moustache transplant, beard transplant, eyebrow transplant, FUT hair transplant, afro, micro FUE hair transplant, sapphire FUE hair transplant, mesotherapy, and sideburn transplants. However, their website lacks specific details about the surgical team, the availability of a translator during the surgery, or the use of needleless anesthetics.
The website does describe a typical hair transplant process. While these details provide a basic understanding of the hair transplant process, patients may still have unanswered questions about the surgical team’s qualifications, the presence of a translator, or specific techniques used.
Some patient reviews on findhospital.com have raised concerns about not knowing their surgeon until the surgery room, which can be a source of uncertainty and discomfort for prospective patients.
Aftercare
2 / 5
- Standard Post Treatment Packages included
- Post-operational consultations
- After-care products
- 90% hair growth guarantee
- Financing options not available
Clinic Mono’s website does not explicitly lay out the specific details of its aftercare package. Nonetheless, we can make some inferences based on the information provided.
The website hints at Clinic Mono offering an “all-inclusive hair transplant” treatment package. However, it leaves some questions unanswered regarding the exact components of this package. It’s unclear whether this comprehensive package includes amenities like neck pillows, specialized hair vitamins, shampoos, or lotions to support post-operative care.
The hair transplant page on their website does mention that patients receive instructions for post-operative care after the procedure. This suggests that while they provide guidance on caring for the transplanted area, it may not extend to assistance with the initial hair wash or other specific aftercare services.
Although their terms and contract highlight that patients have access to their aftercare villa for 3 days and 2 nights, this appears to sum up the aftercare package. Any extension of the stay beyond this period may entail additional costs.
conclusion expert review
We Rate Mono Clinic Turkey
2.9 / 5.0
Based on the comprehensive assessment of Clinic Mono Istanbul, it’s evident that there are both positive and concerning aspects to consider. On the positive side, Clinic Mono demonstrates responsiveness and accessibility, providing multi-language support for patients. They offer a variety of hair transplant procedures and mention the availability of post-operative care instructions.
However, there are several notable concerns. The lack of transparency regarding the hair transplant surgical teams and the need for clearer pre-operative information raise questions about the overall patient experience. Additionally, the convoluted terms and conditions, particularly the stringent cancellation policy, may deter potential patients.
Certain reviews have alleged that Mono Clinic presented them with a contract containing clauses that prohibit the expression of negative feedback regarding their procedures, under the threat of potential legal action. If these claims hold, it does raise suspicions. If the quality of their procedures is indeed exceptional, one might question the necessity of such measures to enforce silence among patients.
In terms of aftercare, while some aspects are hinted at, such as post-operative instructions and access to the aftercare villa, the complete aftercare package details remain unclear. Considering these factors, Clinic Mono Istanbul appears to have room for improvement in terms of transparency, communication, and clarity on various aspects of its services. Prospective patients should engage in thorough research and direct communication with the clinic to address specific concerns and expectations before making a decision.
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What do others think about Mono Clinic Turkey?
Mono Clinic Patient Reviews
Patient reviews collected bi-weekly from:
4.6 out of 5 stars (based on 1,704 reviews)
What an experience
December 1, 2024
What an experience
After alot of research, I decided to come to mono For Tummy tuck, lipo & new Emax crowns.
Every single thing from start to finish was absolutely perfect.
My surgeon Dr Merve was absolutely outstanding. Her work is impeccable. I’m only 6 days post op and already love my results…
Dentist Cargri wowww what can I say… I’m over the moon with my teeth. He done perfect shape for my mouth and together we both picked the best shade for my skin tone.. He is so professional and a beautiful friendly man.
Cengiz, my co-ordinater (my right hand man) the one that was everywhere with me, at all my check ups, contacted me every day to make sure I was always okay… Such a nice guy and very understanding.
Last but not least, the beautiful team at mono Villa, who became another family to me on my stay here… Not once did I feel alone on my stay here… We had lots of laughs and chats. Every staff member at the villa was so welcoming & warming.
Sherry, hasan & oguzhan (ozzy)
You have all been amazing and an absolute pleasure to meet….
Untill next time guys
What a great experience
December 1, 2024
What a great experience. I was terrified before I went but the treament was pain free. Hassan, Ozzy and Sherry were fantastic. The whole experience was fun and I love my teeth.
Everyone made it feel like a holiday.
Follow up review
December 1, 2024
I’m leaving my second 1-star review for this clinic, and while I doubt they’ll address my concerns, I feel it’s important to warn others so they don’t experience what I went through.
Two years ago, I had dental work done here. Six months later, five of my teeth, which were part of a bridge, came off while I was asleep. The next day, I couldn’t go to work, so I contacted the clinic to inform them. They told me to have the teeth reattached locally and send them the bill for reimbursement.
Since it was an emergency, I had to get an X-ray before the procedure and promptly sent them the receipt. To my surprise, they refused to reimburse me, claiming they had never approved the amount (as if dental procedures are negotiable like a marketplace!). Naturally, I was furious and left a review about my experience.
Only then did they begin calling me, offering to pay half of the amount but requesting I remove my review, as it was “hurting their business.” I refused, and to this day, they haven’t refunded me a single penny of the costs I incurred.
If that wasn’t bad enough, two days ago, two more teeth came off. These were supposed to be individual implants, but I’ve now discovered they’re actually part of a small bridge.
The quality of their work is appalling, and their customer service is just as bad. Don’t be fooled by their positive reviews—they’re far from the truth. Avoid this clinic at all costs!
I was surprised by how lovely they…
November 30, 2024
I was surprised by how lovely they handled my care.
I am not an influencer or vip person, I am an ordinary person coming from UK to do the gastric sleeve.
Because I’ve read a lot of negative comments I started to worry but after meeting Mert, my patient service i started to calm down. Mert did everything what he could to help me, gave me crystal clear instructions with what to do and don’t.
And not the last thank you Ceren,she assisted me from the beginning
The surgery went smoothly, with lots of care from the hospital nurses, I am profound thankfully for their non stop care, very nice people.
The doctor came to visit me every day, asking how I am feeling and explaining me nicely what I should do .
Overall I am very happy with my choice and I don’t regret it.
If you’re reading this and want to do the gastric sleeve, please do it, is worth it! And second advice, take a companion with you, never go alone.
Aa, maybe a little of suggestion for Mono, maybe give more credit to ordinary people than influencers and show them around places as well 🙂
Can’t wait to be back next year, hopefully we can visit some nice places while my husband is fixing his smile
Thank you !
My Dental Experience
November 29, 2024
I would like to express my sincere gratitude to everyone involved in Mono Clinic.
I was very apprehensive & worried about my entire dental procedure but I was put at ease as everyone is so helpful & accommodating. Constantly looking to help and assist you wherever possible & to ask if there’s anything more they can do.
1st up was Cem who helped set up process with initial review. Then Ceren helped me as my travel co-ordinator but special thanks and appreciation goes to Esra my host, translator, transfers etc. She was so helpful & couldn’t have got through the process without her. Sorted me out in hotel, clinic & then transferred me to Villa seamlessly. Process was faultless & cannot thank her enough.
Finally my Medical team Charlie my dentist was exceptional talking me through process even though I had 1 million questions and my nurse Yasemin who assisted Charlie each day.
I stayed in hotel which was fantastic but when I transferred to Villa wow what an experience. The 3 people who made me so welcome was Oğuzhan and Hasan (Villa hosts) they were excellent & spoke fluent English albeit we had a laugh teaching pure Scottish. They educated me with local heritage & life in Turkey. Assisted me with food. This Villa wouldn’t be same without both of them. Then comes Cherry (Cleaner Cooking Lady) we had a laugh with Google translate. Cooked exceptional scrambled eggs & pasta went above and beyond. These 3 people were fantastic.
All in all great experience.
Thank you I am so pleased with my teeth and thank you Esra from day 1 to day 9 every step of the way x
It was a wonderful experience in mono…
November 29, 2024
It was a wonderful experience in mono clinic. Special thanks to Mert he coordinated my journey beautifully. Well done Mert!
My experience was excellent
November 29, 2024
My experience was excellent
I recommend mono clinic to everyone
My experience at Mono Clinic was of…
November 29, 2024
My experience at Mono Clinic was of very high standard. Friendly. Efficient. Well-Coordinated. Informative. My host Mert did a fabulous job
Thank you Mono & Mert
Thank you to Busra for making the process very easy, organized with very friendly service. She was absolutely amazing.
Thank you Mono & Busra.
I can say Mono clinic is the best in…
November 28, 2024
I can say Mono clinic is the best in Izmir Turkey
Especially Dental Clinic, First of all thank you very much to Cengiz, Dentist Doctor who treated me and Pelin.
They are very polite respectful charming etc
An incredible experience
November 27, 2024
I am extremely grateful for the exceptional care and service provided by Mono Clinic.Starting with Pelin who made it happened from the beginning and Ceren who managed to finalize before my trip started.Thank you all! Special thanks to my coordinator Ferhat,who kept me informed every step from arriving to leaving Izmir.He contacted me on daily basis and kept me informed on all stages of my treatment,keep it up! Dr. Burak’s expertise and skill were truly remarkable, and his nurse, despite language barriers, she always went above and beyond to ensure my comfort. This team’s dedication and professionalism are truly commendable.
The hotel accommodation,their staffs, and transfers were flawless, making my journey effortless.
Thank you for the outstanding experience!
Flawless Treatment
November 25, 2024
I recently returned from Izmir, Turkey, where I had 8 dental implants done at Mono Clinic, and I cannot express how satisfied I am with the entire experience. From start to finish, everything exceeded my expectations.
Dr. Çağrı Dereli, a highly skilled Cosmetic Dental Surgeon, is truly exceptional. His expertise and professionalism made me feel confident throughout the treatment. I also want to extend my gratitude to his two wonderful dental assistants,Yasemin and her colleague, and my personal assistant, Esra. They were incredible, always smiling, attentive, and willing to assist with any requests I had. I would like to highlight the excellent work done by Ceren from the operations department. Her communication was outstanding, and she ensured everything was well-coordinated. I must admit, I’m not the easiest patient, but the entire team went above and beyond to ensure I was comfortable and well cared for.
The level of professionalism, customer service, and care I received was unmatched. Mono Clinic offers top-quality service, and their warm, friendly demeanor made all the difference. Even my accommodation was wonderful ! It felt more like a holiday than a medical trip, with the best breakfast served daily by a very kind and lovely lady.
If you’re considering dental treatment abroad, I wholeheartedly recommend Mono Clinic. They deliver exceptional results and make you feel valued every step of the way. Thank you, Mono Clinic, for an astonishing experience!
A Perfect Stay at the Villa
November 25, 2024
My stay at the villa was nothing short of amazing. From the moment I arrived, Hasan ensured everything was perfect and went above and beyond to make me feel at home. His warm and accommodating nature made a big difference.
Breakfast each morning was a highlight, thanks to the lovely Sherry. Her kindness and attention to detail, along with the delicious meals, made every morning feel special.
The villa itself was beautiful, clean, and comfortable—a true retreat. Coupled with the outstanding dental treatment I received at Mono Clinic, this experience truly exceeded my expectations. It felt more like a vacation than just accommodation.
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Mono Clinic Background Information
Team
Clinic Mono Has Over 21 Doctors
Clinic Mono Turkey’s website highlights seven different doctors with various expertise. However, the website does not give detailed information about which doctor was an expert in hair transplant surgery.
Among the featured experts, we have M.D. Eren Ersöz, M.D. Merve Özkaya Ünsal, M.D. Deni̇z Yildirim, and M.D. Nazmi̇ Yoğurtçu, all of whom are recognized for their proficiency in plastic and aesthetic surgery. Dt. Çağri Dereli̇ and Dt. Alper Temi̇z are renowned for their expertise in cosmetic dentistry. M.D. Çağlar Erteki̇n’s specialization lies in general and bariatric surgery.
While the broad category of aesthetic surgery may encompass various procedures, including hair transplants, a closer examination of these doctors’ profiles on the website does not reveal any specific mentions of their involvement in hair transplantation surgery.
Intriguingly, during our research, we came across a different website that referenced Dr. Ekin Meşe Say as a specialist in hair transplantation. This disparity in information raises questions about the accuracy and consistency of the details provided on Clinic Mono Turkey’s website.
Additionally, it’s worth noting that our investigation revealed the existence of approximately 21 doctors associated with Clinic Mono Turkey. This discrepancy between the number of doctors on the website and the actual count suggests that the website may be outdated or incomplete.
Before and After Pictures
Mono Clinic Turkey Before And After Results
Mono Hair Clinic Istanbul has several hair transplant before and after photos, both on their website and on social media.
Getting a Hair Transplant in Istanbul Was Never Easier
METHODS AND TREATMENTS
Mono Clinic Hair Transplantation Procedures
Some of the hair transplant methods and treatments highlighted on Mono Clinic’s website include, FUE hair transplant, DHI hair transplant, facial hair transplant, (moustache and beard) transplant, eyebrow transplant, FUT hair transplant, afro hair transplant, micro FUE hair transplant, sapphire FUE hair transplant, mesotherapy, and sideburn transplants.
Costs and Packages
Mono Clinic hair transplant cost and price - What is included in the hair transplant package?
Clinic Mono’s website does not clearly explain what comes with the £1,750 to £3,500 price tag, besides the procedure. However, if you have the time to untangle the very clumsily written terms and contracts, then you’ll be able to see what your package may include.
A typical package offers:
- Consultation with the surgeon in Turkey and the cosmetic procedure itself
- Private transport from Izmir airport to the Aftercare Villa or partner hotel, along with return transportation to Izmir airport
- In-city transfers to and from the accommodation for all appointments with your surgeon
- Three nutritious meals if your accommodation is the AfterCare Villa
- Access to one or more English-speaking staff members throughout your stay
- All necessary pre-operative blood tests and routine protocols
- Hospital overnight stay for up to 2 nights
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Understanding Hair Loss
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
Your Questions
Answered
Yes, Mono Clinic is on IG. They also have Facebook, TikTok, and LinkedIn accounts
Yes, Mono Clinic Turkey performs surgeries in a hospital.
Yes, they have an A-License. Their website mentions that they operate in a regulated EU-accredited private hospital, and they have an A-license, which is regulated by the Turkish government. This suggests that they meet the necessary legal and regulatory requirements for performing medical procedures.
Contact Hairline Transplant Turkey
Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.
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Last updated in Jun 2024
