Expert review from Joanna Okedara-Kalu (2023) + Patient reviews collected bi-weekly from:
Mono Clinic Turkey has a lot of controversy surrounding it. For one, a quick search on Google brings up the terms “Mono Clinic Death” and “Mono Cosmetic Surgery Botched”. But, is Clinic Mono that bad? Or was it a one-time mistake? If you are thinking about having your hair transplant surgery at Clinic Mono, then you should read this expert review before making your final decision.
This review was published in September 2023. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Mono Clinic Turkey, share your thoughts on the Hair Back App.
Mono Clinic’s website was our first point of call in our review process. We observed that the website boasts mobile-friendly functionality, even going as far as detecting your location. However, navigating the site to find specific information about hair transplants might require a bit of patience.
This seemingly arduous quest could be attributed to Mono Clinic’s extensive repertoire, which prominently features liposuction, breast lifts, gastric bypass procedures, and dental surgeries. A cursory examination of their medical team’s specialties further reinforces this point; while they excel in various domains, expertise in hair transplantation appears somewhat underrepresented.
The elusive price package also initially eluded our grasp. Hidden away from the main menu, it required diligent exploration of submenus and pages to unearth the pricing details, which ranged from £1,750 to £3,500. On the surface, this pricing seems reasonable, but don’t draw any conclusions until you find out what is included in the offer.
One aspect that piqued our curiosity was the terms and conditions lurking in the website’s footer. It’s a lengthy, convoluted document that raises more questions than answers. Within its convoluted passages lie elements that could potentially pose challenges for prospective and unsuspecting patients.
For instance, their terms detail a deposit payment system, stating that upon payment, Mono Clinic begins arranging accommodation, transportation, and operation logistics. However, if a patient decides to cancel after paying the deposit, a substantial cancellation fee of 75% of the deposit is imposed, with only 25% refundable, provided no surgery date has been scheduled. Once a surgery date is booked, there is no avenue for a refund, rendering the entire deposit a sunk cost.
This clause certainly raises a red flag in our evaluation. Yet, if there’s a commendable aspect to our initial encounter, it’s Mono Clinic’s responsiveness.
In stark contrast to our experience with Sule Hair Clinic, Mono Clinic demonstrated a keen interest in engaging with us. They promptly responded when we clicked ‘submit,’ and their WhatsApp channel provided a personal consultant who remained consistently responsive. Moreover, they generously extended a free call service for individuals in the UK, and their live chat feature allowed for easy messaging.
4 / 5
Booking a hair transplant through Mono Clinic’s website turned out to be an adventure in itself, albeit a perplexing one. Initially, we stumbled upon a booking fee form discreetly tucked away in the footer of the website.
To our surprise, this form took a rather abrupt detour by requesting sensitive card details right away. We’re talking about the card type, cardholder name, amount, currency unit, expiration date, card number, and even the elusive 3-digit security code. It felt a bit like being asked for the secret password to enter a hidden club without knowing what’s inside.
Our mission to find a direct pathway for booking a hair transplant proved to be a bit of a scavenger hunt. There was no clear button or avenue dedicated to booking a hair transplant in sight. While it’s conceivable that Mono Clinic prefers to unveil its pricing details after the free consultation, offering upfront transparency on pricing can be a beacon of clarity for many patients navigating the intriguing world of medical procedures.
A closer examination of their hair transplant services page revealed a mention of “BlueMagic Group,” a name that piqued our interest. Further investigation revealed the existence of a separate entity called BlueMagic Group Hair Transplant Clinic in Istanbul. This raised questions regarding whether the text mentioning BlueMagic Group on Mono Clinic’s website had been copied from the latter or if there was a more complex connection between the two.
As mentioned previously, the absence of a clear and easily accessible price list was another notable concern. While some pricing information was buried within the terms and contract page, expecting patients to navigate through these dense documents to determine hair transplant costs seemed impractical. Additionally, an “advance payment” page in the footer redirected to the same Google form, once again requesting card details without offering clarity on hair transplant pricing. While it’s conceivable that Mono Clinic discusses prices after the free consultation, providing upfront information about pricing is a transparency standard that many patients value when considering medical procedures.
1 / 5
Clinic Mono’s website left us with more questions than answers when it came to understanding their hairline transplant preoperative processes. On their hair transplant page, we found a brief outline of the procedure steps, which included an initial consultation, preparation involving shaving the donor area and administering local anesthesia, follicle extraction, recipient site creation, transplantation, and post-procedure care instructions.
While this overview provided a general idea of the procedure, it lacked the depth and specificity that patients often seek when considering a hair transplant. Our efforts to gather further information about the preoperative process and the potential travel itinerary led us to explore the terms and contract page on their website.
Here, we uncovered details related to what was included in their package, such as the consultation with the surgeon, private transport, in-city transfers, meals, interpreter services, medical tests, and more. However, this information was presented within a dense document that could be easily overlooked by prospective patients.
A notable point of concern within the terms and contract was related to the cancellation policy. Clinic Mono Turkey emphasized the importance of deposit payments for arranging accommodation, transportation, and clinical schedules.
If a patient cancels the operation after paying the deposit, a substantial cancellation fee of 75% of the deposit payment would be incurred, leaving only 25% refundable. Furthermore, once a surgery date was booked and a refund requested, no refund would be applicable, rendering the total deposit a sunk cost. This policy raised questions about flexibility and patient rights.
On the plus side, the website mentions that their “Operations Department” will be ready to answer any questions regarding the itinerary. The website also highlights the existence of a Patient Rights Department for addressing post-operative concerns.
Based on the information provided, Clinic Mono does not appear to offer a clear itinerary before the trip on its website. While they mention some details related to the package, such as private transport, in-city transfers, and meals, it is not presented in a clear and organized manner that would provide patients with a step-by-step itinerary.
There is no mention of the possibility of rescheduling the booking for free in the information provided. The cancellation policy outlined in their terms and contract indicates that cancellation may result in a substantial fee, particularly if a surgery date is booked.
Clinic Mono does mention the inclusion of a consultation with a surgeon in Turkey as part of their package, which is a positive aspect. However, it would be helpful to have more specific information about whether this consultation occurs before the surgery or only after it, as some reviews have suggested.
There is no explicit mention of nutrition advice and supplements in the information provided on their website. Similarly, there is no mention of a pre-operational kit being included as part of the package.
4 / 5
One aspect that Clinic Mono Istanbul takes pride in is its Mono Aftercare Villa. Depending on the package you select and the amount you pay, you may have access to this villa during your stay. While this may seem appealing, the devil is in the details.
The accommodation package covers three nutritious meals in the Aftercare Villa if you choose to stay there. However, if you opt for the partner hotel, meals may not be included, which could be a significant factor to consider when planning your budget.
Clinic Mono Istanbul offers what they term “VIP transfers” for all patients arriving at Izmir airport, regardless of the day or time. This sounds impressive, but it’s crucial to assess the practicality of this service.
They mention the presence of an interpreter who can communicate in English, Swedish, and German 24/7 during your stay. Effective communication is a priority in any medical setting, especially when you’re in a foreign country.
Additionally, Clinic Mono Istanbul provides access to English-speaking staff throughout your stay. Having staff who can assist in your preferred language can alleviate concerns and ensure a smoother experience.
While they emphasize the Operations Department’s readiness to answer questions about your itinerary, they also mention a Patient Rights Department. This department comes into play if you have any dissatisfaction related to your operation after returning to your home country. While this is a reassuring aspect, it raises questions about the potential reasons for dissatisfaction and how they are handled.
4 / 5
Clinic Mono Istanbul tries to emphasize its commitment to providing high-quality treatments with advanced technologies. While their website mentions these advanced technologies, it doesn’t specify the exact technologies used, such as Laser Measured Hairline or Density Measurement, which can be a concern for potential patients looking for details about the procedures.
The clinic appears to prioritize patient comfort. They mention that patients have access to a Luxury Aftercare Villa stay, centrally located hotels, and well-organized transfer companies. This suggests that they are attentive to patients’ needs both during and after their treatment. However, it’s important to note that while they mention comfort amenities like ergonomic chairs and beds, entertainment, and meals, the specific details of these amenities are not provided on their website, leaving potential patients with some uncertainty.
While they state their commitment to high-quality medical services, the specific measures they take to ensure hospital-level sanitation and guaranteed operation are not detailed on their website. Transparency regarding sanitation and hygiene protocols is crucial, especially in medical settings, to reassure patients of their safety.
3 / 5
Clinic Mono’s website provides a general overview of the various hair transplant procedures they offer, which include FUE hair, DHI, moustache transplant, beard transplant, eyebrow transplant, FUT hair transplant, afro, micro FUE hair transplant, sapphire FUE hair transplant, mesotherapy, and sideburn transplants. However, their website lacks specific details about the surgical team, the availability of a translator during the surgery, or the use of needleless anesthetics.
The website does describe a typical hair transplant process. While these details provide a basic understanding of the hair transplant process, patients may still have unanswered questions about the surgical team’s qualifications, the presence of a translator, or specific techniques used.
Some patient reviews on findhospital.com have raised concerns about not knowing their surgeon until the surgery room, which can be a source of uncertainty and discomfort for prospective patients.
2 / 5
Clinic Mono’s website does not explicitly lay out the specific details of its aftercare package. Nonetheless, we can make some inferences based on the information provided.
The website hints at Clinic Mono offering an “all-inclusive hair transplant” treatment package. However, it leaves some questions unanswered regarding the exact components of this package. It’s unclear whether this comprehensive package includes amenities like neck pillows, specialized hair vitamins, shampoos, or lotions to support post-operative care.
The hair transplant page on their website does mention that patients receive instructions for post-operative care after the procedure. This suggests that while they provide guidance on caring for the transplanted area, it may not extend to assistance with the initial hair wash or other specific aftercare services.
Although their terms and contract highlight that patients have access to their aftercare villa for 3 days and 2 nights, this appears to sum up the aftercare package. Any extension of the stay beyond this period may entail additional costs.
2.9 / 5.0
Based on the comprehensive assessment of Clinic Mono Istanbul, it’s evident that there are both positive and concerning aspects to consider. On the positive side, Clinic Mono demonstrates responsiveness and accessibility, providing multi-language support for patients. They offer a variety of hair transplant procedures and mention the availability of post-operative care instructions.
However, there are several notable concerns. The lack of transparency regarding the hair transplant surgical teams and the need for clearer pre-operative information raise questions about the overall patient experience. Additionally, the convoluted terms and conditions, particularly the stringent cancellation policy, may deter potential patients.
Certain reviews have alleged that Mono Clinic presented them with a contract containing clauses that prohibit the expression of negative feedback regarding their procedures, under the threat of potential legal action. If these claims hold, it does raise suspicions. If the quality of their procedures is indeed exceptional, one might question the necessity of such measures to enforce silence among patients.
In terms of aftercare, while some aspects are hinted at, such as post-operative instructions and access to the aftercare villa, the complete aftercare package details remain unclear. Considering these factors, Clinic Mono Istanbul appears to have room for improvement in terms of transparency, communication, and clarity on various aspects of its services. Prospective patients should engage in thorough research and direct communication with the clinic to address specific concerns and expectations before making a decision.
Cengiz was very welcoming and helped me to organise everything. Very easy!
Cengiz made me feel very comfortable and safe. Everything was planned well from transport to accommodation to hospital appointments. Very professional and Friendly coordinator. Five Stars. Thank-you so much
All was perfect here. Hassan and Cherry were really friendly
My experience with mono clinic was really good. Cengiz my personal coordinator was lovely helped me while I was going through with my surgery.
The aftercare nurse was amazing she really helped me understand how to make sure I dress my wounds.
I will be going back to get a couple more procedures in the coming years definitely.
Thanks guys you amazing
Cengiz was my host and he did an amazing job! Made everything very easy
My experience at Mono clinic with my mum was 10 out of 10, from the moment we have arrived till the very last day.
I’m sorry for not remembering everyone’s name but I would like to start by appreciating the driver’s patience because couldn’t speak the local language and we ended up in the wrong exit gate, but the driver was patient enough to make sure I would find us and takes us to the hotel and for being polite and friendly throughout the journey. Every staff at the hotel was friendly and supportive just the room service that it could be a bit better but the all experience overcomes that.
I would like to say a massive thank you to everyone at the clinic for making this experience so joyful and much easier than I expected it.
During my operation, the doctor and the nurse were really kind and communicative and that made the experience much easier, considering that I get nervous around nidles.
I would also like to say a massive thank you to Duru and Melike for supporting us from the very begging till the very last. Dealing with the paperwork, flights and everything else we need help with. If it wasn’t for you guys I’m not sure we could have done it ourselves.
I would definitely recommend Mono clinic 100%, and I’m looking forward to the second stage of our treatment.
Thank you again to every single one of your team members.
All was well at first, I had my surgery done in 2021. I had a tummy tuck, 360 lipo and breast uplift with implants. I had an infection in my right boob which wasn’t right when they saw it but said I was fine to fly, my scars on boobs and tummy are horrible- tummy has a big V in the middle. I have contact them so many times and sent photos.
My boobs are the worst, one is rock solid and very high- it hurts! The other is fine but very low, saggy low. I really don’t like what they done. At first they told me to keep massaging the boob and then just completely stopped replying.
I have reached out on many occasions and am now looking for another clinic to put right what they messed up.
Also- the hotel was nothing like they said, me and my friend begged to be moved. We needed to pay extra for another hotel in the end.
I really wouldn’t recommend these guys at all. They read my messages and ignore.
My lipo seemed ok- which is why I am giving 2 stars and not 1.
I’d also like to add I was now shown different implants etc, I saw they had options on the desk when I went in for a check up which puzzled me as I wasn’t given an option. They take cash at the hospital bed which feels so awkward! The hospital itself staff had laughed at me when I had awoken in pain- mono said they would put a complaint to them. The hospital was very run down- the clinic was glamorous which I think is how they real you in- hospital reminded me of something from the waking dead or something.
Attempted contact again with them today- my messages were “seen” and I was ignored.
CLINIC IS IGNORING ME AND NOT ANSWERING MY INSTAGRAM MESSAGES!!!!!!!
I had a breast revision with mono I put my trust in one of their drs to rectify my breast and this was not what they did, the dr said to me that my right implant was in the wrong position and he would move this for me during the revision….THIS HE DID NOT DO THEY LIED TO MY FACE…when I came home I had to go the NHS for a scan and they confirmed it was sitting to high and the dr had definitely not moved it!!!
They are ignoring my instagram messages and e**** who works for mono as aftercare service provider is denying everything and telling me I need to pay for the implant to be moved but I have already paid £3300!!
All they want is your money and then to ignore you afterwards this is their drs fault for not doing what he said and they have told me they will not put the matter right, why should I pay again when I have already paid!!!
I have a very busy aesthetic business and I have girls constantly asking me where to go for surgery it’s such a shame they won’t put their wrongs right because they are loosing out on a lot of business from me!
This clinic cares only about taking your $$$… hear me out!
Hi all, my experience with Mono clinic wasn’t good at all, you send the info about what you like to be done through the nurse, then they confirm the price for procedures, you say ok but I would still feel more comfortable to see what the doctor’s recommendations are and make changes accordingly. The nurse said “YES SURE”, as long as you sign the digital form and proceed to payments immediately (RED FLAG ).
You arrive in Izmir and then you go straight to the clinic NOT for consultation but rather to fill out and sign more than 50 papers back and front, top and bottom, I however DIDN’T sign those papers because I didn’t feel at ease. My consultation day came and then I asked the Dr. I only wanted small amount of work done nothing major and definitely nothing big, the Dr was UPSELLING! He suggested cat eyes, double chin (my face is skinny mind you) mid face lift or full face lift , he blew my mind and I said NO I’m fine thank you, I will NO longer do anything, thank you for your time.
I then asked for refund, I understood that some of my refund will be gone, but to keep my full $600US deposit (burglars). They kept saying, we will look into it , but no one got back to me , the MONEY is GONE. And I’m glad for NOT using their services to conduct minor work on my face. Do Not Trust a clinic with non stop rotation of surgeons ….SCARY!!!
Do not fall for what they say to you…
STAY AWAY!!!
Had my teeth done by Mono Clinic cannot fault them from start to finish exceptional service especially from Said there for my every need all the staff are fantastic
Sherry hassan and oza where great host very kind and helpful kept me entertained amd attended to my needs when I required
Our stay at the Mona Clinic villa in Izmir has been nothing short of exceptional. From the moment we arrived, we were welcomed with warmth and professionalism.
A special mention goes to Hasan, who was our first host. He went above and beyond to make us feel at home, showing us around and always being available to answer any questions we had. His kindness and attentiveness made a real difference in our experience.
Sherry made our mornings even better with her wonderful breakfasts, always prepared with care. She ensured that we had everything we needed, not just for our meals but also for maintaining a clean and comfortable environment throughout our stay. Her attention to detail and friendly nature did not go unnoticed.
When Ozzy took over from Hasan, the excellent service continued seamlessly. He provided us with great recommendations on places to visit and took the time to guide us around, ensuring we made the most of our stay in Izmir.
Thanks to this incredible team, our stay has been comfortable, relaxing, and truly enjoyable. The hospitality at Mona Clinic is second to none, and we highly recommend it to anyone looking for outstanding service in Izmir.
Clinic Mono Turkey’s website highlights seven different doctors with various expertise. However, the website does not give detailed information about which doctor was an expert in hair transplant surgery.
Among the featured experts, we have M.D. Eren Ersöz, M.D. Merve Özkaya Ünsal, M.D. Deni̇z Yildirim, and M.D. Nazmi̇ Yoğurtçu, all of whom are recognized for their proficiency in plastic and aesthetic surgery. Dt. Çağri Dereli̇ and Dt. Alper Temi̇z are renowned for their expertise in cosmetic dentistry. M.D. Çağlar Erteki̇n’s specialization lies in general and bariatric surgery.
While the broad category of aesthetic surgery may encompass various procedures, including hair transplants, a closer examination of these doctors’ profiles on the website does not reveal any specific mentions of their involvement in hair transplantation surgery.
Intriguingly, during our research, we came across a different website that referenced Dr. Ekin Meşe Say as a specialist in hair transplantation. This disparity in information raises questions about the accuracy and consistency of the details provided on Clinic Mono Turkey’s website.
Additionally, it’s worth noting that our investigation revealed the existence of approximately 21 doctors associated with Clinic Mono Turkey. This discrepancy between the number of doctors on the website and the actual count suggests that the website may be outdated or incomplete.
Mono Hair Clinic Istanbul has several hair transplant before and after photos, both on their website and on social media.
Some of the hair transplant methods and treatments highlighted on Mono Clinic’s website include, FUE hair transplant, DHI hair transplant, facial hair transplant, (moustache and beard) transplant, eyebrow transplant, FUT hair transplant, afro hair transplant, micro FUE hair transplant, sapphire FUE hair transplant, mesotherapy, and sideburn transplants.
Clinic Mono’s website does not clearly explain what comes with the £1,750 to £3,500 price tag, besides the procedure. However, if you have the time to untangle the very clumsily written terms and contracts, then you’ll be able to see what your package may include.
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
Yes, Mono Clinic is on IG. They also have Facebook, TikTok, and LinkedIn accounts
Yes, Mono Clinic Turkey performs surgeries in a hospital.
Yes, they have an A-License. Their website mentions that they operate in a regulated EU-accredited private hospital, and they have an A-license, which is regulated by the Turkish government. This suggests that they meet the necessary legal and regulatory requirements for performing medical procedures.
Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.