Expert review from Joanna Okedara-Kalu (2023) + Patient reviews collected bi-weekly from:
Cygnus Clinic offers several procedures – from rhinoplasty and liposuction to weight loss surgery and teeth whitening. However, you are more concerned about their hair transplant in Turkey procedures. With no before and after photos or more information about their hair transplantation procedures, can you trust Cygnus Clinic? Are they worth it?
This review was published in September 2023. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Cygnus Clinic Turkey, share your thoughts on the Hair Back App.
Our first impression of Cygnus Clinic Istanbul was a fairly positive one. Well, besides the fact that we couldn’t get them to respond to our chats on WhatsApp.
Cygnus Clinic’s website is impressive – great layout, fantastic user interface, and it’s in English. They even have a clear section for hair transplants in Turkey, unlike some hair transplant clinics we reviewed in the past (Hermes Clinic).
However, our experience with their customer support left much to be desired. Despite our attempts to contact them via WhatsApp, we received no response. Effective communication is a crucial aspect of any medical service, and this lack of responsiveness raised concerns.
Additionally, while their website prominently features a section dedicated to hair transplants in Turkey, providing some information about the procedure, we found certain details to be lacking.
Unlike some of the clinics we’ve reviewed in the past, such as IdealofMed or ASMED, there was a lack of in-depth information about their specific pre-operative processes, pricing, and aftercare procedures. This limited transparency could potentially leave prospective patients with unanswered questions and uncertainties about their treatment.
4 / 5
When we filled out the booking form on Cygnus Clinic’s website, we expected a quick response, even if it was automated. But, we got nothing. This means their WhatsApp and email are left unattended to – makes you wonder what else they’ll fail to attend to.
The Cygnus Clinic booking process looks easy enough, however, we are not sure how long you have to wait before you get a response from someone on their team. So, if you are in a hurry to book your hair transplant appointment, you might just have to wait or look elsewhere for quicker services.
According to our research, Cygnus Hair Transplant Clinic Turkey offers free online consultations. However, we couldn’t confirm as there was no response from Cygnus Clinic’s team.
Another problem we ran into was finding a clear price list on their website. There was nothing about their hair transplant in Turkey package or hair transplant cost.
2 / 5
Cygnus Clinic presents a mixed bag when it comes to its pre-operational processes for hair transplant procedures. On the positive side, they do offer free pre-operational consultations, which is a valuable aspect for patients to discuss their concerns and questions before committing to a procedure.
However, we encountered some drawbacks during our investigation.
The lack of a clear travel itinerary before the trip to Turkey can create uncertainty for patients who require a structured timeline for planning their journey and accommodations. This lack of transparency can be a point of concern, as other hair transplant clinics like ASMED offer clear itineraries for patients.
Moreover, while Cygnus Clinic extends the flexibility of rescheduling bookings for free, it remains unclear whether they provide essential guidance on nutrition advice, supplements, or a pre-operational kit, all of which can significantly impact the success of a hair transplant procedure. In comparison, IdealofMed, for example, provides comprehensive support in this regard and offers hair vitamins and supplements.
The truth is, there are just a lot of things we are not clear about with Cygnus Hair Clinic.
3 / 5
Cygnus Hair Clinic’s website gave us some details about their arrival and accommodation process. According to the website, Cygnus offers free accommodations and hotel reservations with their partner hotels – Raddison Blu and Bricks Hotel.
However, either they are contradicting themselves, or they are just big on typos, the website also mentions that they offer competitive prices to the best hotels in Istanbul. Like, make up your mind already! Are accommodations free or not?
One thing they seem to be clear about is that they offer free VIP transfers during and after the hair transplant procedure. There is no information about whether you’ll get an English-speaking driver or a translator – this would have been nice to know though.
2 / 5
Cygnus Clinic operates in conjunction with various hospitals and medical establishments. While we cannot definitively assert this, there is a possibility that Cygnus Clinic may not possess its surgical facilities and, instead, collaborates with these affiliated hospitals to perform hair transplant procedures.
While Cygnus Clinic proudly displays numerous certificates and licenses on its website, attesting to its accreditation and regulation by the Turkish government, the available information does not shed light on the clinic’s additional facilities or equipment beyond this accreditation.
3 / 5
Cygnus Hair Clinic Istanbul has a team of contracted doctors and nurses. On their website, there are only two doctors highlighted – Dr. Özgür and Assoc. Prof. Dr. Ömer. However, during our research, we found other members of the medical team.
2 / 5
On their official website, crucial details about Cygnus Clinic’s hair transplant after-care procedure remain conspicuously absent. Although their website says they offer a comprehensive aftercare package, it does not say what they offer in detail.
Our research did uncover that Cygnus Hair Clinic extends postoperative consultations for a minimum of 3 months, although we cannot confirm if these consultations are provided free of charge.
What we can ascertain, however, is that Cygnus Clinic does not accommodate overnight stays in the hospital, and the medical team anticipates a complete recovery within a relatively short period of 1 to 2 weeks. This limited information leaves patients to navigate the postoperative phase with less clarity than they might find at other clinics.
2.8 / 5.0
In conclusion, our assessment of Cygnus Clinic Turkey reveals several pros and cons. On the positive side, the clinic boasts an impressive website with an English interface, along with the provision of free pre-operational consultations, and the flexibility to reschedule bookings without additional charges.
However, significant drawbacks mar the overall experience. Cygnus Clinic’s lack of transparency in providing a clear itinerary before the trip and the limited information available about their hair transplant after-care process raise concerns.
Moreover, despite displaying numerous certificates and licenses on its website, the clinic’s reliance on partner hospitals for surgical facilities introduces an element of uncertainty.
Considering the ambiguities and gaps in information, potential patients may find it challenging to make informed decisions. Therefore, it’s advisable to exercise caution and explore hair transplant clinics that offer greater clarity and transparency in their services.
my partner came for veeners which were then unable to do so have had to have implants instead, we paid the full balance once agreed on full treatment moving forward.
We are still waiting for communication from cygnus several months later, we passed between agents and management all telling a different story, one implant was fitted to close to another so the implant failed then we needed to have a metal bridge fitted, bottom jaw had implant fitted to close to adjacent teeth so then had to have them shaved down, we are still waiting to hear from clinic as partner now has no teeth due to poor communication
They were happy to take full payment for implants and gave a total cost and then we returned 3 months later to then be told they changed the price and wanted more money which is beyond a joke,
We were told only needed 3days for 2nd visit to change denture plates for permanent teeth, have new been stuck with cheap 3D printed teeth and still no final teeth but the company were happy to take nearly £5k and have not communicated to complete the work that has been paid for in full
We have consulted with several other companies that have agreed cygnus are being unfair and greedy by changing the price when balance was paid in full on 1st visit which covered both visits from removal of teeth, fitting implants, dentures for 3 months them final teeth
We have sent non stop emails and what’s app messages and have either been ignored or had lie upon lie told to us
Ciao tutti … mi chiamo Alessia e ieri (28/02) mi sono sottoposta all’intervento di rinoplastica con il dottor Sinan… beh che dire … è stata un esperienza fantastica … io stessa da infermiera ho trovato tutto lo staff dell ospedale super attento , professionale e premuroso … mi hanno controllata più volte durante il post operatorio e mi sono sentita coccolata e tranquilla … il dott Sinan è fantastico … lo adoro … un grazie di cuore a Leyla che mi aiutata in questi mesi pre intervento rispondendo sempre e standomi vicina … grazie di cuore … se volete sottoporvi a qualche intervento consiglio vivamente questa clinica
Sono stata in questa clinica consigliata da persone affidabili e devo dire tutto perfetto! Dall’inizio fino alla fine, Riccardo mio traduttore molto disponibile nel suo lavoro come il Dr. Ömer Faruk bravissimo e delicato. Consiglio vivamente la Cygnus a tutti!
Everything from the nurses, the surgeon and his team, plus the patient coordinators, was fantastic.
But what has impressed me the most is the after care service. Always available to chat and answer the millions of questions I have!
Un grazie a tutti, dal primo all’ultimo. Leyla per avermi seguita prima dell’intervento. Ceren per avermi assistita prima, durante e dopo l’intervento.
Le infermiere bravissime!!! E soprattutto il medico. Grazie ho fatto l’intervento il 7 gennaio, quindi sono passati quasi 2 mesi e sto benissimo. Non vedo l’ora siano passati 12 mesi così vedo il risultato definitivo.
Mi sono sottoposto ad un intervento di mastopessi senza protesi e cat eyes, il risultato è eccellente esattamente come lo sognavo, nella clinica mi sono sentita accudita al coccolato al 100%, personale eccellente e molto empatico. La tradutrice Yagmur gentilissima e sempre disponibile
Soddisfatta del servizio in generale e di tutto lo staff! Il dott. Sinan Eroglu è stato davvero molto accogliente e professionale!
Consiglio assolutamente la clinica!
Mi sono affidata a Cygnus clinic per la mia rinosettolplastica, inizialmente ero molto scettica di andare in un altro paese a fare una operazione (venendo dall’Italia) , avevo paura che qualcosa andasse storto o che qualcosa non fosse poi realmente come mi era stato descritto. Invece mi sono trovata da dieci sia con la clinica che con il dottore, avevo una persona di riferimento che mi faceva da traduttore e che era disponibile a qualsiasi ora per ogni esigenza (Riccardo) ed è stato super bravo e soprattutto paziente per le mille domande che gli facevo. Ringrazio tutti perché ad oggi (3 settimane circa dal mio intervento) mi sento già di poter dire che grazie a loro sono rinata ! Lo consiglierei a chiunque .
Grazie ancora
I had my rhinoplasty at Cygnus Clinic, and I couldn’t be happier with the results! The entire process, from consultation to post-op care, was incredibly smooth. The team was professional, caring, and always available to answer my questions. My nose looks so natural and suits my face perfectly! If you’re considering a rhinoplasty, I highly recommend Cygnus Clinic. They truly know what they’re doing!
Esperienza eccellente
Cygnus Clinic è una clinica eccellente in cui lavorano persone competenti, ognuna nella propria mansione. Sono stata molto soddisfatta dell’ intervento e non ho avuto dolori post operazione, sono stata bene fin da subito. Lo staff mi ha seguita in tutto il percorso, sia prima che in fase di convalescenza. Consiglio
Before my payment was taken they pretend to reassure you and answer your questions but the second the payment is taken they don’t care, I showed at least 4 different people what I wanted and none of them took anything into consideration. I made it very clear that I wanted an hourglass figure with my hip dips filler but they were never filled to begin with!!! On the day I showed the nurse and doctor images of what I wanted however the doctor didn’t speak English which is fine but I did tell the nurse to tell him, after my surgery was complete I was in a lot of pain which I think is normal and the nurses at the hospital looked after me although my retainers were lost by them and I received no compensation for them even though they were the ones who placed them somewhere and I was being blamed for that? I was told I’ll be staying at the hospital for 2 nights but only stayed one when I said I don’t think I’m okay to leave just yet they basically forced me to leave saying they’re not open on a Sunday? I was in a very critical condition and they did not care!!! Anyway on the day of the surgery when I woke up I was immediately disappointed and realised my hip dips were never filled and I did message them but they said they advised me to wait and I did however 2 months gone by and there is still no change in my hips. I complained but they instead blamed me for not having a lymphatic massage while I was there which is odd because I did have many in my own country and that has nothing to do with hips? The truth is they were never filled to begin with, to add onto this one side is lumpy and scarred and there is less fat making my buttocks uneven. I have a huge scar on my stomach which has made me even more insecure I can’t even wear crop tops anymore. Taking all information into consideration I attempted a chargeback but didn’t provide evidence while doing it and will be trying again with my bank since I’m being ignored by the company on WhatsApp. They’re greedy and hungry for money they don’t care about their customers considering I was there alone at 20 they didn’t care one bit. I’m so so upset I should be done more research before booking with them.
Nell’insieme è stata un’ottima esperienza a partire dall’operazione, alla disponibilità delle infermiere della clinica. L’unica nota negativa è stato il primo hotel (Sundance) in cui ci hanno fatto alloggiare, che era fuori da il centro in mezzo a superstrade, Per spostarti, devi usare solamente taxi o uber, quindi bisogna per forza mangiare o rimanere nell’hotel per tutta la settimana, a meno che non si vogliano spendere 30/40€ per ogni corsa.
Cygnus Clinic has a team of contracted medical doctors. We are not sure who heads this team or if they have any in-house medical consultants to attend readily to patients.
While they have photos and videos for other procedures they perform – rhinoplasty, tummy tuck, dental surgery – Cygnus Clinic does not have hair transplant before and after photos on their website or social media pages.
Some of the hair transplant methods and treatments highlighted on Cygnus Clinic’s website include, FUE hair transplant, DHI hair transplant, FUT hair transplant, and PRP transplants.
We couldn’t find a hair transplant price list on Cygnus Clinic’s website or any other review website for that matter. You may just have to book a consultation with their team to find out the hair transplant price.
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
Yes, Cygnus Clinic is on IG. They also have Facebook, TikTok, and LinkedIn accounts
It is not clear if they are performing surgeries in a hospital or not.
Yes, they have an A-License.
Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.