Clinic Review 2023

Hermes Clinic Turkey Reviews

Expert review from Joanna Okedara-Kalu (2023) + Patient reviews collected bi-weekly from:

Hermes Clinic Turkey acts as a middleman that connects patients needing hair transplants with doctors who can perform the procedure. However, if Hermes Clinic Turkey’s bad reviews are anything to go by, then patients may fall into some unexpected financial discrepancies. Are there some truths to these negative reviews? Should you try Hermes Clinic at all? 

Hermes Hair Clinic Rating

Expert Review

2.1 / 5.0

Patient Reviews

3.0 / 5.0

Booking Process
Pre-Operational
Arrival & Accommodation
Facility
Surgery & Doctors
Post-Operational
Patient Reviews
2.1

Expert Review

Hermes Clinic Izmir Review Summary

This review was published in September 2023. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Hermes Clinic Turkey, share your thoughts on the Hair Back App.

Our Experience With Hermes Clinic: Step-by-Step

It took a lot of work to find the Hermes Turkey website – mainly because there is another clinic called Hermest Hair Clinic, also in Turkey. So, our first search for Hermes Hair Clinic took us to Hermest instead. 

Like the hair transplant clinics we reviewed in the past, such as Sule Hair Clinic, Mono Clinic, and Onep Clinic Turkey, Hermes Hair Transplant Clinic has a WhatsApp chat head that makes it easy to communicate directly with their support team.

Besides WhatsApp, there is a quick contact form that allows you to fill in your contact details, the procedure you are looking for, and the communication method you prefer (Zoom, WhatsApp, phone call, or Google Meet). You can even take advantage of the live chat functionality on their website. 

As we reviewed the Hermes Clinic website, one thing stood clear to us, there was no mention of hair transplant in Turkey as part of their services. From the main menu and footer menu to the services page and about us page, there was nothing like hair transplant procedures on the website.

Do they perform hair transplantation at all? If they do, their website is silent about it. 

Another thing we noticed is that their website is very slow. It takes a few minutes to load and some menu links do not work. Additionally, some part of the Hermes Hair Clinic Istanbul’s website is also not in English.

From what we’ve seen so far, it seems Hermes Clinic is a third-party medical agent that partners with several doctors and hospitals for different medical procedures. So, in actual fact, Hermes Clinic is not a hair transplant hospital in Turkey, but a middleman that directs people in need of hair transplants in Istanbul to doctors who can perform the procedures.

When we reached out to the Hermes Clinic team on WhatsApp, there was a fast response. Their support team was prompt and had a templated response for each question asked.

hermes clinic istanbul whatsapp chat

Booking Process

3 / 5

Hermes Clinic Izmir appears to have a fairly straightforward booking process, but it’s not without its drawbacks. While their website offers a contact form for booking an initial online consultation, the lack of information about their hair transplant procedures on their site is a significant drawback.

During the online consultation, you’ll interact with one of their in-house medical consultants. They’ll inquire about your medical history and the procedure you’re interested in. According to their website, they should provide you with details about your treatment plan and answer your questions about the procedure.

However, our experience was less than ideal. We did have a medical consultant who asked about our medical history, but we didn’t receive any substantial details about the procedure. Instead, we were informed that they needed to consult a doctor before discussing the hair transplant price or package plan with us.

While it’s understandable that they want to ensure your safety and tailor the treatment to your needs, the time we spent waiting for a response left us feeling impatient. At that time, we could have explored other hair transplant clinics in Turkey, such as IdealofMed, which offers a more streamlined approach to consultations and pricing discussions.

This delay and lack of transparency in the initial consultation process may not sit well with individuals seeking quick and decisive answers when considering a hair transplant clinic. Clinics need to strike a balance between thoroughness and efficiency to meet the needs of their prospective patients.

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Pre-Operational Consultations

1 / 5

Our exploration of Hermes Clinic Izmir’s pre-operative processes revealed both positive and negative aspects. While the clinic offers a variety of communication platforms for initial contact, allowing for quick responses, a key positive, it becomes evident that their consultation process is thorough and personalized. 

You’ll interact with a private medical consultant who will address your concerns and design a treatment plan based on your medical history and expectations. This level of attention to detail is reassuring for prospective patients.

However, we faced certain uncertainties in our investigation. Hermes Clinic Izmir doesn’t provide a clear itinerary before the trip, leaving us without a structured timeline from booking to surgery. This lack of transparency can create some confusion for patients planning their journey.

Another drawback is the absence of information regarding the possibility of rescheduling bookings for free before the initial consultation. Flexibility in this regard is essential for patients whose circumstances may change.

Furthermore, while Hermes Clinic excels in personalized consultations, it falls short in providing guidance on nutrition advice, supplements, or a pre-operational kit, which can be crucial for optimizing results and preparing for the procedure.

Hermes Clinic Izmir does its best to offer a personalized pre-operative process that includes personalized treatment planning, convenient booking, and excellent aftercare. However, the lack of specific timelines at certain stages may leave patients feeling uncertain about the process.

Arrival & Accommodation

2 / 5

When it comes to Hermes Clinic Izmir’s arrangements for arrival and accommodation, our investigation has revealed some notable points.

On the positive side, the clinic claims to provide VIP transfers from the airport, ensuring patients are picked up promptly upon arrival. However, based on a customer review, there seem to be inconsistencies in the quality of this service. 

Some patients have reported long waiting times and subpar vehicles, which is not aligned with the promised VIP experience. This inconsistency raises concerns about the reliability of the clinic’s arrival arrangements.

Moreover, when it comes to hotel arrangements, Hermes Clinic Izmir appears to have overlooked certain details. The review we encountered mentioned a booking hiccup where the patient was provided a single bed in their hotel room despite expecting otherwise. 

Regarding accommodations, the clinic does not specify if they arrange stays in 5-star Western standard hotels. Clarity on this matter would be reassuring for patients seeking a comfortable and convenient experience. The duration of the standard stay also remains unspecified.

Facility

2 / 5

As we already established, Hermes Clinic is just a third-party health agency, so they depend on partner hospitals for their facilities. According to what’s on their website, Hermes Clinic Turkey partners with four medical facilities – Nova Dental Clinic, Dr. Fatma Soysuren Clinic, Medikal Park (Pendik), and Medikal Park (Bahçelievler).

Again, we could only access the link to Nova Dental Clinic. The remaining links were not clickable. It’s not clear which facility is used for their hair transplant in Turkey procedures.

It is worth mentioning that Hermes Clinic has an A-license and is regulated by the Turkish government.

hermes clinic istanbul facilities

Surgery & Doctor Involvement

3 / 5

Hermes Clinic collaborates with multiple doctors and nurses, yet the selection process for these partnerships remains somewhat obscure. The presence of various medical professionals can provide patients with choices, but it also raises pertinent questions regarding the clinic’s criteria for choosing these partners.

One notable concern we uncovered in our exploration of Hermes Clinic is the potential for patients to incur higher costs than the actual treatment expenses. 

In such cases, Hermes Clinic might retain the excess as profit, creating a situation that raises issues surrounding transparency and financial discrepancies. These circumstances could leave patients unaware of the actual pricing structure for their treatments, potentially leading to financial surprises.

Hermes Hair Transplant Clinic offers the convenience of connecting patients with qualified medical practitioners – no arguing that fact. However, the lack of clarity in pricing and the possibility of increased expenses due to third-party involvement should be carefully considered when deciding on healthcare services.

Aftercare

1 / 5

Regrettably, Hermes Clinic Izmir seems to be lacking in transparency when it comes to their aftercare processes, particularly concerning hair transplant procedures. Strikingly, we found no specific information about their hair transplant aftercare process on their website, leaving potential patients in the dark about what to expect post-surgery.

To shed some light on their aftercare, we turned to general information gathered from aftercare processes for other procedures. Unfortunately, this approach doesn’t provide a clear picture of the unique aftercare Hermes Clinic Izmir offers its hair transplant patients.

Notably, we couldn’t ascertain if the clinic provides additional support such as hair vitamins, which can be crucial for post-transplant recovery, as seen in the practices of clinics like IdealofMed. Furthermore, the absence of details about amenities like neck pillows, similar to those provided by ASMED, leaves us with uncertainties regarding patient comfort during the healing process.

While Hermes Clinic Izmir’s website briefly mentions aftercare services, the lack of specific information makes it challenging to evaluate the comprehensiveness and quality of their post-surgery support. Patients considering Hermes Clinic Izmir for hair transplant procedures should seek further clarification from the clinic to ensure their specific aftercare needs are met.

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Joanna-okedara-kalu headshot

We Rate Hermes Clinic Turkey

2.1 / 5.0

Hermes Clinic Izmir presents mixed feelings when considering them for hair transplant procedures. While they excel in providing various communication platforms for initial contact and a personalized consultation process, several drawbacks raise concerns.

Firstly, the lack of a clear itinerary before the trip may lead to confusion and uncertainty for patients. The absence of information regarding the possibility of rescheduling bookings for free before the initial consultation limits flexibility for those with changing circumstances. Additionally, the clinic falls short in guiding patients on nutrition advice, supplements, and a pre-operational kit, which are vital aspects of preparation.

Moreover, our investigation raises questions about the transparency of Hermes Clinic Izmir’s pricing, with the potential for inflated costs. The practice of pocketing the difference between fees and actual treatment costs can lead to financial discrepancies and undermine the essence of using a third-party intermediary.

Given the lack of clarity on the packages included in their offer, patients may find it more prudent to directly engage with a hair transplant clinic where they can speak to a doctor from the outset. The hidden charges and potential extra costs associated with Hermes Clinic Izmir’s services are concerning, as transparency and affordability are key expectations from third-party facilitators.

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What do others think about Hermes Clinic Istanbul?

HERMES Clinic Patient Reviews

Patient reviews collected bi-weekly from:

4.6
Rated 4.6 out of 5
4.6 out of 5 stars (based on 551 reviews)
Excellent86%
Very good5%
Average1%
Poor1%
Terrible7%

Going with Hermes for a sleeve is teh best decision i ever maid!!

Rated 5.0 out of 5
June 23, 2024

I used Hermes in January 2024 All the Staff is great. Amazing Clinic,Amazing surgeon and Nurses.

Excellent experience. Thanks Hermes xx I have recommended some friendsand my sister .

Thak you all for the good service.

Doctors and avery one was so helpful.

Had my sleve done on the 29th of january and to date have lost 38kg i am so proud of myself and want to thank Hermes and my Doctors for helping me achieve my dreams..

All i can say is if you ate thinking of a sleve…go for it its the best decision i have ever maid yes is hard betso worth it!!

Rochelle Britz

Very helpful advice given after weight…

Rated 5.0 out of 5
June 21, 2024

Very helpful advice given after weight stalls.

Leona Bagley

Im tritmend

Rated 3.0 out of 5
June 16, 2024

Im tritmend

Tibor Horbath

Scammers

Rated 1.0 out of 5
June 16, 2024

Well after having my gastric sleeve with Hermes Clinics, 3 years ago, and having a perfect experience, I decided to use them again, for an arm lift, and a full mouth of ziraconia crowns, I had chosen the surgeon I wanted as well, and investigated him thoroughly, and also that I would get temporary teeth, whilst mine were being prepared.

On arrival day I went for consult for arm lift with surgeon, the door opened and stood a totally different surgeon, apparently my chosen surgeon had left 6 months ago, I was shocked, but decided to go ahead with the surgery, that should of been next day, but he told me that was not possible had to be day after, also to change my flight as was to early to go home,

Next day went for first dental, the man dentist had to shave my teeth, he kept adding injections until he numbed my mouth so much I was unable to move my tongue to swallow, I kept telling him no more needed, before he done this I asked about temp teeth, he said that is extra money.

Next day had my surgery, was in theatre until 8pm, in a room at very end of ward, was put in door shut sides of bed up, and nurse call button no where near I could reach it, Dr came at 10am said I would be discharged at 12 lunchtime as all was well, then advised I was going to dental at 1pm, even though I was still full of anesthetic, could not keep my eyes open, hospital manager came at 12 and basically evicted me from room, took me to dental, had a lady this time, who was trying my teeth for adjustments, I was tipped back in chair, half asleep and they kept falling ING to back if my throat, I told her, and she told me to keep quite and open my mouth, then put more impressions in, I told her she was cutting my skin again told me to shut up, by this time felt really tired and rough, had a drain hanging from each arm as well, then found out my coordinator not working in hospital that day and no transfer back to hotel been made, hospital manager arranged this, got to hotel and my room had expired so had to sorted out again, had drains out yesterday and teeth put in, im supoosed to still be there until Tuesday but got flight last night, so they not aware i have gone, just had to get home, could not take anymore, i would advise anyone go elsewhere

Denise

Just wanted to say

Rated 5.0 out of 5
June 13, 2024

Just wanted to say, my experience in having a gastric sleeve has been very good from start to finish. My coordinator has been a fantastic support, Which has been a great help, because you are going into the unknown. The doctors, nurses, surgeon, have all been very kind and caring and supportive, also after my gastric sleeve.Thank you for keeping me safe, and I am know in a gorgeous hotel, curtesy of them, relaxing before my flight home.

Jacqueline goyvaerts

Plastic surgery and teeth

Rated 1.0 out of 5
June 9, 2024

Well after having my gastric sleeve with Hermes Clinics, 3 years ago, and having a perfect experience, I decided to use them again, for an arm lift, and a full mouth of ziraconia crowns, I had chosen the surgeon I wanted as well, and investigated him thoroughly, and also that I would get temporary teeth, whilst mine were being prepared.

On arrival day I went for consult for arm lift with surgeon, the door opened and stood a totally different surgeon, apparently my chosen surgeon had left 6 months ago, I was shocked, but decided to go ahead with the surgery, that should of been next day, but he told me that was not possible had to be day after, also to change my flight as was to early to go home,

Next day went for first dental, the man dentist had to shave my teeth, he kept adding injections until he numbed my mouth so much I was unable to move my tongue to swallow, I kept telling him no more needed, before he done this I asked about temp teeth, he said that is extra money.

Next day had my surgery, was in theatre until 8pm, in a room at very end of ward, was put in door shut sides of bed up, and nurse call button no where near I could reach it, Dr came at 10am said I would be discharged at 12 lunchtime as all was well, then advised I was going to dental at 1pm, even though I was still full of anesthetic, could not keep my eyes open, hospital manager came at 12 and basically evicted me from room, took me to dental, had a lady this time, who was trying my teeth for adjustments, I was tipped back in chair, half asleep and they kept falling ING to back if my throat, I told her, and she told me to keep quite and open my mouth, then put more impressions in, I told her she was cutting my skin again told me to shut up, by this time felt really tired and rough, had a drain hanging from each arm as well, then found out my coordinator not working in hospital that day and no transfer back to hotel been made, hospital manager arranged this, got to hotel and my room had expired so had to pay for myself, had drains out yesterday and teeth put in, im supoosed to still be there until Tuesday but got flight last night, so they not aware i have gone, just had to get home, could not take anymore, i would advise anyone go elsewhere

Denise

Best clinic ever

Rated 5.0 out of 5
June 9, 2024

Best clinic ever, love it !

Raisa

Very good service from start to finish…

Rated 5.0 out of 5
June 7, 2024

Very good service from start to finish i would highly recommend using them to anyone

Christopher Thompson

Uma experiência positiva para o tratamento de implantes dentários all-in-6

Rated 5.0 out of 5
May 31, 2024

O meu pai fez o tratamento de implantes dentários all-in-6 na clínica Hollywood Dental com o serviço todo organizado pela Hermes e ficamos muito agradados de início ao fim.

Inicialmente pretendíamos fazer o all-in-4 mas devido ao diagnóstico da tomografia do meu pai não foi possível fazê-lo, pelo que o cirurgião recomendou o tratamento all-in-6 sendo o mais seguro e o mais eficaz para este caso em particular.

Fiquei muito surpreendida pela abordagem e pelo forma como explicaram o diagnóstico tão detalhado e claro.

Agradecemos desde já a toda a equipa Hermes e clínica pois fomos muito bem recebidos e o tratamento não podia ter corrido da melhor forma, mas muito especialmente a nossa tradutora Natalia que nos ajudou imenso em todo o processo e mostrou-se muito atenciosa em todos os passos e nos manteve sempre informados.

Ainda falta mais 2 visitas mas estamos mais do que entusiasmados para que ver o resultado final pois sabemos que valerá a pena todo o processo que sabemos que não é fácil.

Super recomendo a Hermes pois a nossa experiência foi muito positiva.

Marta Santos

Great experience in all aspects of my…

Rated 5.0 out of 5
May 30, 2024

Great experience in all aspects of my treatment for implants and teeth

Transfers, hotel, and clinic we’re all excellent, all clinic staff were very caring and professional, everybody involved was so friendly making the whole experience wonderful

Jonny Elleray

Going to Hermes Clinic for Gastric…

Rated 5.0 out of 5
May 28, 2024

Going to Hermes Clinic for Gastric Sleeve surgery was the best decision I could have made, all the staff was very helpful and attend to my care needs accordingly. I was patient centred, and im very pleased with my result. The staff still remain in contact to check on my progress especially my translater. Great service, lovely people, will

recommend to anyone who’s interested.

BARRETT

The doctor was amazing and the staff…

Rated 4.0 out of 5
May 28, 2024

The doctor was amazing and the staff were really sweet.

The only problems I had for the whole 6 days I was with is that the towels weren’t big enough ( I came for a gastric sleeve) and there wasn’t any night nurses that spoke good English so I hat to use Google translate

Shannon Mulock

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Hermes Clinic Background Information

Team

Hermes Clinic Izmir Team

Hermes Clinic’s team is led by Dr. Koray Soysüren. The team comprises various departments, including accounting, HR, marketing, sales, and medical coordination teams.

Their website has a page that has details about the qualifications of their partner doctors. However, we couldn’t find a doctor who specializes in hair transplantation. 

In total, we could count eight partner doctors on their website.

Before and After Pictures

Hermes Clinic Turkey Before And After Results

Unfortunately, we could not find any hair transplant before and after photos on Hermes Clinic Istanbul’s website.

Getting a Hair Transplant in Istanbul Was Never Easier

METHODS AND TREATMENTS

Hermes Hair Transplant Clinic Istanbul Turkey Procedures

There was also no information about the hair transplant procedures and treatment methods on the Hermes Clinic website. You’ll only find out the method of treatment after initial consultations have been made with Hermes’ medical consultant and partner doctors.

Costs and Packages

Hermes Clinic Hair Transplant Costs, Available Packages, And Extras

Hermes Turkey prices for hair transplants are not set in stone. Based on our research, individual doctors will determine the hair transplant cost and this will be related to you after your consultation.

We couldn’t find anything about hair transplants in Turkey price on the Hermes Clinic website. However, we found some information online about what Hermes Hair Transplant Clinic typically charges.

However, based on information from a different website and what previous patients have indicated, Hermes Clinic hair transplant costs ranges from $1300 to $2600. We are not certain what this hair transplant price covers and if extra costs will be incurred.

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Your Questions
Answered

Yes, Hermes Clinic is on IG. 

No, Hermes Clinic does not perform surgeries. They work with hospitals and other facilities for surgeries.

Yes, they have an A-License. Their website mentions that they operate in a regulated EU-accredited private hospital, and they have an A-license, which is regulated by the Turkish government. 

Contact Hairline Transplant Turkey

Our team of experts are always here to help you. You can call us or fill the contact form for any questions about hair transplantation cost or procedure. We are more than happy to assist you. You can also leave your contact information, and we’ll give you a call.

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Last updated in Feb 2024