Clinic Review 2023
Hermes Clinic Turkey Reviews
Expert review from Joanna Okedara-Kalu (2023) + Patient reviews collected bi-weekly from:
Hermes Clinic Turkey acts as a middleman that connects patients needing hair transplants with doctors who can perform the procedure. However, if Hermes Clinic Turkey’s bad reviews are anything to go by, then patients may fall into some unexpected financial discrepancies. Are there some truths to these negative reviews? Should you try Hermes Clinic at all?
Hermes Clinic Istanbul Content:
Booking Process
Pre-Operational
Arrival & Accommodation
Facility
Surgery & Doctors
Post-Operational
Patient Reviews
2.1
Expert Review
Hermes Clinic Izmir Review Summary
This review was published in September 2023. We have also added user reviews and the possibility for you to leave your review directly. If you wish to engage with former patients of Hermes Clinic Turkey, share your thoughts on the Hair Back App.
Our Experience With Hermes Clinic: Step-by-Step
It took a lot of work to find the Hermes Turkey website – mainly because there is another clinic called Hermest Hair Clinic, also in Turkey. So, our first search for Hermes Hair Clinic took us to Hermest instead.
Like the hair transplant clinics we reviewed in the past, such as Sule Hair Clinic, Mono Clinic, and Onep Clinic Turkey, Hermes Hair Transplant Clinic has a WhatsApp chat head that makes it easy to communicate directly with their support team.
Besides WhatsApp, there is a quick contact form that allows you to fill in your contact details, the procedure you are looking for, and the communication method you prefer (Zoom, WhatsApp, phone call, or Google Meet). You can even take advantage of the live chat functionality on their website.
As we reviewed the Hermes Clinic website, one thing stood clear to us, there was no mention of hair transplant in Turkey as part of their services. From the main menu and footer menu to the services page and about us page, there was nothing like hair transplant procedures on the website.
Do they perform hair transplantation at all? If they do, their website is silent about it.
Another thing we noticed is that their website is very slow. It takes a few minutes to load and some menu links do not work. Additionally, some part of the Hermes Hair Clinic Istanbul’s website is also not in English.
From what we’ve seen so far, it seems Hermes Clinic is a third-party medical agent that partners with several doctors and hospitals for different medical procedures. So, in actual fact, Hermes Clinic is not a hair transplant hospital in Turkey, but a middleman that directs people in need of hair transplants in Istanbul to doctors who can perform the procedures.
When we reached out to the Hermes Clinic team on WhatsApp, there was a fast response. Their support team was prompt and had a templated response for each question asked.
Booking Process
3 / 5
- English website available
- Free hair loss consultation
- Detailed information of procedures
- Team information available
- Clear price list not available
Hermes Clinic Izmir appears to have a fairly straightforward booking process, but it’s not without its drawbacks. While their website offers a contact form for booking an initial online consultation, the lack of information about their hair transplant procedures on their site is a significant drawback.
During the online consultation, you’ll interact with one of their in-house medical consultants. They’ll inquire about your medical history and the procedure you’re interested in. According to their website, they should provide you with details about your treatment plan and answer your questions about the procedure.
However, our experience was less than ideal. We did have a medical consultant who asked about our medical history, but we didn’t receive any substantial details about the procedure. Instead, we were informed that they needed to consult a doctor before discussing the hair transplant price or package plan with us.
While it’s understandable that they want to ensure your safety and tailor the treatment to your needs, the time we spent waiting for a response left us feeling impatient. At that time, we could have explored other hair transplant clinics in Turkey, such as IdealofMed, which offers a more streamlined approach to consultations and pricing discussions.
This delay and lack of transparency in the initial consultation process may not sit well with individuals seeking quick and decisive answers when considering a hair transplant clinic. Clinics need to strike a balance between thoroughness and efficiency to meet the needs of their prospective patients.
Top Rated Clinics in Turkey October, 2024
Recommended
Pre-Operational Consultations
1 / 5
- Clear itinerary before trip
- Pre-operational consultations included
- Possibility to reschedule booking for free
- Nutrition advice and supplements
- Pre-operational kit included
Our exploration of Hermes Clinic Izmir’s pre-operative processes revealed both positive and negative aspects. While the clinic offers a variety of communication platforms for initial contact, allowing for quick responses, a key positive, it becomes evident that their consultation process is thorough and personalized.
You’ll interact with a private medical consultant who will address your concerns and design a treatment plan based on your medical history and expectations. This level of attention to detail is reassuring for prospective patients.
However, we faced certain uncertainties in our investigation. Hermes Clinic Izmir doesn’t provide a clear itinerary before the trip, leaving us without a structured timeline from booking to surgery. This lack of transparency can create some confusion for patients planning their journey.
Another drawback is the absence of information regarding the possibility of rescheduling bookings for free before the initial consultation. Flexibility in this regard is essential for patients whose circumstances may change.
Furthermore, while Hermes Clinic excels in personalized consultations, it falls short in providing guidance on nutrition advice, supplements, or a pre-operational kit, which can be crucial for optimizing results and preparing for the procedure.
Hermes Clinic Izmir does its best to offer a personalized pre-operative process that includes personalized treatment planning, convenient booking, and excellent aftercare. However, the lack of specific timelines at certain stages may leave patients feeling uncertain about the process.
Arrival & Accommodation
2 / 5
- Included in all packages
- English speaking driver/coordinator available
- 5-Star hotel included
- VIP Transfers included
- 3 nights stay standard
- Blood test done upon arrival
When it comes to Hermes Clinic Izmir’s arrangements for arrival and accommodation, our investigation has revealed some notable points.
On the positive side, the clinic claims to provide VIP transfers from the airport, ensuring patients are picked up promptly upon arrival. However, based on a customer review, there seem to be inconsistencies in the quality of this service.
Some patients have reported long waiting times and subpar vehicles, which is not aligned with the promised VIP experience. This inconsistency raises concerns about the reliability of the clinic’s arrival arrangements.
Moreover, when it comes to hotel arrangements, Hermes Clinic Izmir appears to have overlooked certain details. The review we encountered mentioned a booking hiccup where the patient was provided a single bed in their hotel room despite expecting otherwise.
Regarding accommodations, the clinic does not specify if they arrange stays in 5-star Western standard hotels. Clarity on this matter would be reassuring for patients seeking a comfortable and convenient experience. The duration of the standard stay also remains unspecified.
Facility
2 / 5
- Comfort, including lunch, entertainment, clothes and ergonomic chair and bed
- Laser Measured Hairline, Density Measurement- and Donor Area Selection Tool
- Regulated EU Accredited Private Hospital with own room for surgery
- Hospital Level of Sanitation and Guaranteed Operation
- A-license (regulated by the Turkish government)
As we already established, Hermes Clinic is just a third-party health agency, so they depend on partner hospitals for their facilities. According to what’s on their website, Hermes Clinic Turkey partners with four medical facilities – Nova Dental Clinic, Dr. Fatma Soysuren Clinic, Medikal Park (Pendik), and Medikal Park (Bahçelievler).
Again, we could only access the link to Nova Dental Clinic. The remaining links were not clickable. It’s not clear which facility is used for their hair transplant in Turkey procedures.
It is worth mentioning that Hermes Clinic has an A-license and is regulated by the Turkish government.
Surgery & Doctor Involvement
3 / 5
- Included in all packages
- Nurses Part of Operational Team
- Third Party Doctor Auditing of Operation for Perfect Result
- English Speaking Medical Team
- Needleless anesthetics
- Reputable Doctor Part of Operational Team
Hermes Clinic collaborates with multiple doctors and nurses, yet the selection process for these partnerships remains somewhat obscure. The presence of various medical professionals can provide patients with choices, but it also raises pertinent questions regarding the clinic’s criteria for choosing these partners.
One notable concern we uncovered in our exploration of Hermes Clinic is the potential for patients to incur higher costs than the actual treatment expenses.
In such cases, Hermes Clinic might retain the excess as profit, creating a situation that raises issues surrounding transparency and financial discrepancies. These circumstances could leave patients unaware of the actual pricing structure for their treatments, potentially leading to financial surprises.
Hermes Hair Transplant Clinic offers the convenience of connecting patients with qualified medical practitioners – no arguing that fact. However, the lack of clarity in pricing and the possibility of increased expenses due to third-party involvement should be carefully considered when deciding on healthcare services.
Aftercare
1 / 5
- Standard Post Treatment Packages included
- Post-operational consultations
- After-care products
- 90% hair growth guarantee
- Financing options not available
Regrettably, Hermes Clinic Izmir seems to be lacking in transparency when it comes to their aftercare processes, particularly concerning hair transplant procedures. Strikingly, we found no specific information about their hair transplant aftercare process on their website, leaving potential patients in the dark about what to expect post-surgery.
To shed some light on their aftercare, we turned to general information gathered from aftercare processes for other procedures. Unfortunately, this approach doesn’t provide a clear picture of the unique aftercare Hermes Clinic Izmir offers its hair transplant patients.
Notably, we couldn’t ascertain if the clinic provides additional support such as hair vitamins, which can be crucial for post-transplant recovery, as seen in the practices of clinics like IdealofMed. Furthermore, the absence of details about amenities like neck pillows, similar to those provided by ASMED, leaves us with uncertainties regarding patient comfort during the healing process.
While Hermes Clinic Izmir’s website briefly mentions aftercare services, the lack of specific information makes it challenging to evaluate the comprehensiveness and quality of their post-surgery support. Patients considering Hermes Clinic Izmir for hair transplant procedures should seek further clarification from the clinic to ensure their specific aftercare needs are met.
conclusion expert review
We Rate Hermes Clinic Turkey
2.1 / 5.0
Hermes Clinic Izmir presents mixed feelings when considering them for hair transplant procedures. While they excel in providing various communication platforms for initial contact and a personalized consultation process, several drawbacks raise concerns.
Firstly, the lack of a clear itinerary before the trip may lead to confusion and uncertainty for patients. The absence of information regarding the possibility of rescheduling bookings for free before the initial consultation limits flexibility for those with changing circumstances. Additionally, the clinic falls short in guiding patients on nutrition advice, supplements, and a pre-operational kit, which are vital aspects of preparation.
Moreover, our investigation raises questions about the transparency of Hermes Clinic Izmir’s pricing, with the potential for inflated costs. The practice of pocketing the difference between fees and actual treatment costs can lead to financial discrepancies and undermine the essence of using a third-party intermediary.
Given the lack of clarity on the packages included in their offer, patients may find it more prudent to directly engage with a hair transplant clinic where they can speak to a doctor from the outset. The hidden charges and potential extra costs associated with Hermes Clinic Izmir’s services are concerning, as transparency and affordability are key expectations from third-party facilitators.
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What do others think about Hermes Clinic Istanbul?
HERMES Clinic Patient Reviews
Patient reviews collected bi-weekly from:
4.6 out of 5 stars (based on 585 reviews)
The staff are were so amazing
September 30, 2024
The staff are were so amazing, friendly and helpful! Definitely helped put me at ease before and after the operation
Gastric Sleeve Review!!
September 30, 2024
I had a gastric sleeve September 10th with Hermes. Dr Zafer Cenk! I was absolutely petrified about leaving the UK and having surgery abroad because you hear so many horror stories. The specifically wanted this surgeon and to be at Bay Park Hospital as my friend had a sleeve April and recommended him. She was successful and has lost nerly 8 stone to date. Nevertheless I was stil scared thinking all crazy things, praying all would go well and I could get home to my children. On arrival they do soooo many tests bloods, X-rays, heart scans etc they are thorough which was easing just to make sure I was medically fit to have surgery. I was surprised how many international people travel for the surgery. The ward had at least 8 other people there from all over having a sleeve. I braved it and everything went well. I was quite sick as I came round after surgery and I coughed up blood which wasn’t nice Bt it is normal. I was up walking within a few hours of having my surgery. It is quite uncomfortable where the incisions are. And especially the drain that’s relly irritating. The relief you get once that’s out is crazyyy. The first couple of days I was quite sleepy but I just took advantage of getting the rest my body needed. The nurses day and night are amazing, although there is a language barrier they use phones to translate and it works well enough. Surgeon himself very nice, stern man. Knows what he’s doing. He reassured me I wasn’t going to die lol. I am 3 weeks post opp still early days Bt I’m 19lbs down and feel amazing. Gastric sleeve is life changing so I would say to anybody make sure you 100% want it as it is mentally challenging at time. I would say research research thoroughally before doing it to make sure it’s defo right for you. Its a tool it doesn’t change your mindset on food. And although your stomach doesn’t feel so hungry mentally your starving and then you can’t actually eat. The liquid puree diet is the hardest part. Bt now im eating soft foods it is also hard as cant eat a lot and in your mind you want too. I am just happy that i can eat chicken n stuff again because some people actually cant have certain foods again as they get sickness etc. I had a great experience with HERMES couldn’t fault it, and I met some lovely gastric sleeve friends also
Great communication
September 27, 2024
Great communication
I had lovely experience in your clinic…
September 26, 2024
I had lovely experience in your clinic .Lovely time. Staff are angels Look after me very well. Doctor very polite ,nice person.
Sinan Bubu Zehera they are brilliant.
Thank you to all of you for great experience in your clinic.
Definitely will recommend.
Best regards
KB
Amazing as always
September 26, 2024
I had an exceptional experience during my stay in Istanbul, thanks to the incredible team who helped me with every step of the process. From the moment I arrived, everything was perfectly organized, and I felt completely taken care of.
A special thanks to Nida, Berra, and Emre for their outstanding support. They were always available to assist me, from coordinating my appointments and ensuring my stay was comfortable, to managing the transportation and logistics for my surgery. They handled everything with professionalism and care, which made the entire process stress-free.
Nida, Berra, and Emre went above and beyond to ensure I had everything I needed during my time in Istanbul. They were not only efficient but also incredibly kind and understanding, always ready to answer questions and make sure I felt at ease. Whether it was the transportation to and from the clinic or making sure I was settled comfortably in my accommodation, they were there every step of the way.
The attention to detail and the personal touch they provided made a huge difference. I couldn’t have asked for better support, and I’m truly thankful for their help. If you are planning a stay in Istanbul for medical reasons or anything else, I highly recommend their services! :)))
Hermes clinic changed my life…
September 25, 2024
Hermes clinic changed my life completely, I had gastric sleeve on the 27 of August in less than a month I have lost 10kg,the operation went well and all the staff were lovely and they will answer any doubts or questions,in fact I gave 10 out of 10 they still check on you after the surgery
Love my smile
September 15, 2024
I am very grateful for the amazing experience. The customer service was great and they were quick to reply and deal with my concerns. The transfer from /to airport, clinic and hotel was stress free and drivers were so friendly and polite. Above all was my beautiful, lovely medical coordinator, Natalia. She is very knowledgeable, professional, kind and intelligent lady. Honestly it is not just a job to her, she puts her heart in it. She explains all the procedure in detail and makes sure everything done to the highest standard. Having her made the whole experience extraordinary and I believe she is a great asset to Hermes clinic. Definitely I will only want Natalia as my coordinator for any procedure with Hermes clinic . Thank you so much to beautiful people for the unique experience
Brilliant staff, make the experience less worrying
September 13, 2024
Brilliant staff, quick and streamlined procedure, staff keep in touch and it’s a smooth operation.
Both myself and my wife got our dental…
September 13, 2024
Both myself and my wife got our dental treatment through Hermes
They done everything they said they would from the minute we stepped off the flight to the moment we got back on 5 days later
Our dentists were fantastic along with the interpreters who were with us every step and kept us fully informed
They didn’t just do the the nice stuff but done all the work to our mouths before hand
We are both really pleased with our teeth and would recommend Hermes to anyone thinking about dental work in Turkey
Great customer service and always…
September 12, 2024
Great customer service and always wanting the best for your teeth. I am happy with the results and couldn’t ask for a better smile. Picked up and dropped off to a nice hotel and the procedure got easier everyday. Very good dentist
I have had the best experience the…
September 12, 2024
I have had the best experience the hospital is lovely and the staff are exceptional. From when I arrived to the time of leaving they have been amazing. They are very attentative to your care. The test are so thourgh and in depth. I have enjoyed my stay here and made some new friends who I will take on my new journey I can’t thank you all enough for looking after me and my husband
Highly recommend
August 27, 2024
I already used this company last year for surgery so using the same company was an easy choice. Great communication, they always kept me up to date with all information that I needed. Friendly staff, will help with any questions that you have.
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Hermes Clinic Background Information
Team
Hermes Clinic Izmir Team
Hermes Clinic’s team is led by Dr. Koray Soysüren. The team comprises various departments, including accounting, HR, marketing, sales, and medical coordination teams.
Their website has a page that has details about the qualifications of their partner doctors. However, we couldn’t find a doctor who specializes in hair transplantation.
In total, we could count eight partner doctors on their website.
Before and After Pictures
Hermes Clinic Turkey Before And After Results
Unfortunately, we could not find any hair transplant before and after photos on Hermes Clinic Istanbul’s website.
Getting a Hair Transplant in Istanbul Was Never Easier
METHODS AND TREATMENTS
Hermes Hair Transplant Clinic Istanbul Turkey Procedures
There was also no information about the hair transplant procedures and treatment methods on the Hermes Clinic website. You’ll only find out the method of treatment after initial consultations have been made with Hermes’ medical consultant and partner doctors.
Costs and Packages
Hermes Clinic Hair Transplant Costs, Available Packages, And Extras
Hermes Turkey prices for hair transplants are not set in stone. Based on our research, individual doctors will determine the hair transplant cost and this will be related to you after your consultation.
We couldn’t find anything about hair transplants in Turkey price on the Hermes Clinic website. However, we found some information online about what Hermes Hair Transplant Clinic typically charges.
However, based on information from a different website and what previous patients have indicated, Hermes Clinic hair transplant costs ranges from $1300 to $2600. We are not certain what this hair transplant price covers and if extra costs will be incurred.
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Understanding Hair Loss
Before you can truly commit to a hair transplant it is important to understand hair loss. Together with the experts at IdealofMeD, we wrote an e-book explaining everything you need to know about hair loss. From hair loss causes to practical tips on how to deal with hair loss and the best hair loss products.
Your Questions
Answered
Yes, Hermes Clinic is on IG.
No, Hermes Clinic does not perform surgeries. They work with hospitals and other facilities for surgeries.
Yes, they have an A-License. Their website mentions that they operate in a regulated EU-accredited private hospital, and they have an A-license, which is regulated by the Turkish government.
Contact Hairline Transplant Turkey
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Last updated in Feb 2024
